HP Deskjet Ink Advantage All-in-One Printer - K209 User Guide - Page 81

Supported file types for the HP All‑in‑One, General user messages, Cannot crop, Invalid file name

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Solve a problem Chapter 8 Invalid file name Solution: Make sure that you are not using any invalid symbols in the file name. Cause: The file name you entered was invalid. Supported file types for the HP All-in-One Refer to the following for the supported file formats: • The HP Photosmart software supports the following file formats: BMP, DCX, FPX, GIF, JPG, PCD, PCX, TIF, PICT, PSD, PCS, EPS, TGA, SGI, PDF, and PNG • When scanning, the HP Photosmart Software enables you to save an image in the following file formats: BMP, DCX, FPX, GIF, JPG, PCD, PCX, and TIF General user messages The following is a list of messages related to common user errors: • Cannot crop • Borderless printing error • No scan options • Out of disk space Cannot crop Try the following solutions to resolve the issue. Solutions are listed in order, with the most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Close applications that are not being used • Solution 2: Create more space on your hard drive Solution 1: Close applications that are not being used Solution: Close all applications that are not in use. This includes applications that run in the background, such as screen savers and virus checkers. If you turn off your virus checker, remember to turn it back on after you finish your scan. If this problem occurs frequently, or if you encounter memory problems while using other applications, you might need to add more memory to your computer. See the user guide that came with your computer for more information. Cause: The computer does not have enough memory. Solution 2: Create more space on your hard drive Solution: Empty the Recycle Bin on your desktop. You might also need to remove files from the hard disk; for example, delete temporary files. Cause: For scanning, there must be at least 50 MB of space available on your computer's hard disk. 78 Solve a problem

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Invalid file name
Solution:
Make sure that you are not using any invalid symbols in the file name.
Cause:
The file name you entered was invalid.
Supported file types for the HP All-in-One
Refer to the following for the supported file formats:
•
The HP Photosmart software supports the following file formats: BMP, DCX, FPX,
GIF, JPG, PCD, PCX, TIF, PICT, PSD, PCS, EPS, TGA, SGI, PDF, and PNG
•
When scanning, the HP Photosmart Software enables you to save an image in the
following file formats: BMP, DCX, FPX, GIF, JPG, PCD, PCX, and TIF
General user messages
The following is a list of messages related to common user errors:
•
Cannot crop
•
Borderless printing error
•
No scan options
•
Out of disk space
Cannot crop
Try the following solutions to resolve the issue. Solutions are listed in order, with the most
likely solution first. If the first solution does not solve the problem, continue trying the
remaining solutions until the issue is resolved.
•
Solution 1: Close applications that are not being used
•
Solution 2: Create more space on your hard drive
Solution 1: Close applications that are not being used
Solution:
Close all applications that are not in use. This includes applications that
run in the background, such as screen savers and virus checkers. If you turn off your
virus checker, remember to turn it back on after you finish your scan.
If this problem occurs frequently, or if you encounter memory problems while using
other applications, you might need to add more memory to your computer. See the
user guide that came with your computer for more information.
Cause:
The computer does not have enough memory.
Solution 2: Create more space on your hard drive
Solution:
Empty the Recycle Bin on your desktop. You might also need to remove
files from the hard disk; for example, delete temporary files.
Cause:
For scanning, there must be at least 50 MB of space available on your
computer's hard disk.
Chapter 8
78
Solve a problem
Solve a problem