HP Deskjet Ink Advantage All-in-One Printer - K209 User Guide - Page 85

Print cartridges missing or not detected, Print cartridge is missing, incorrectly installed

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Chapter 8 Solve a problem 1 Copper-colored contacts 2 Plastic tape with pink pull tab (must be removed before installing) 3 Ink nozzles under tape Cause: When the product detected that only one print cartridge is installed, inkbackup mode is initiated. This printing mode lets you print with a single print cartridge, but it slows the product and affects the quality of printouts. Print cartridge is missing, incorrectly installed, or not intended for your product Solution: If the print cartridges are missing, incorrectly installed, or not intended for your product, one or both of the print cartridge status lights begin to blink. One of the following messages may appear on your computer screen: Print Cartridge Problem Incorrect Print Cartridge(s) Incorrectly Installed Cartridge(s) Print Cartridge(s) Missing Print cartridges missing or not detected Try the following solutions to resolve the issue. Solutions are listed in order, with the most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Remove and reinsert the print cartridges • Solution 2: Clean the print cartridge contacts • Solution 3: Replace the print cartridges Solution 1: Remove and reinsert the print cartridges Solution: Remove and reinsert the print cartridges and verify that they are fully inserted and locked in place. 82 Solve a problem

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1
Copper-colored contacts
2
Plastic tape with pink pull tab (must be removed before installing)
3
Ink nozzles under tape
Cause:
When the product detected that only one print cartridge is installed, ink-
backup mode is initiated. This printing mode lets you print with a single print cartridge,
but it slows the product and affects the quality of printouts.
Print cartridge is missing, incorrectly installed, or not intended for your product
Solution:
If the print cartridges are missing, incorrectly installed, or not intended for
your product, one or both of the print cartridge status lights begin to blink. One of the
following messages may appear on your computer screen:
Print Cartridge Problem
Incorrect Print Cartridge(s)
Incorrectly Installed Cartridge(s)
Print Cartridge(s) Missing
Print cartridges missing or not detected
Try the following solutions to resolve the issue. Solutions are listed in order, with the most
likely solution first. If the first solution does not solve the problem, continue trying the
remaining solutions until the issue is resolved.
•
Solution 1: Remove and reinsert the print cartridges
•
Solution 2: Clean the print cartridge contacts
•
Solution 3: Replace the print cartridges
Solution 1: Remove and reinsert the print cartridges
Solution:
Remove and reinsert the print cartridges and verify that they are fully
inserted and locked in place.
Chapter 8
82
Solve a problem
Solve a problem