HP ENVY Photo 6200 User Guide - Page 98

Fix print quality issues, Read general instructions in the Help for resolving print quality issues

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8. If the printer does not turn on by itself, press (the Power button) to turn on the printer. 9. Try using the printer again. To resolve print issues (OS X and macOS) 1. Check for error messages and resolve. 2. Disconnect and reconnect the USB cable. 3. Verify that the product is not paused or offline. To verify that the product is not paused or offline a. In System Preferences, click Printers & Scanners . b. Click the Open Print Queue button. c. Click a print job to select it. Use the following buttons to manage the print job: ● Delete: Cancel the selected print job. ● Hold: Pause the selected print job. ● Resume: Continue a paused print job. ● Pause Printer: Pause all print jobs in the print queue. d. If you made any changes, try to print again. 4. Restart the computer. Fix print quality issues Step-by-step instructions for resolving most print quality issues Troubleshoot print quality issues online. Read general instructions in the Help for resolving print quality issues NOTE: To avoid print quality problems, always turn the printer off using (the Power button), and wait until (the Power button) light goes out before you pull the plug or turn off a power strip. This allows the printer to move the cartridges to a capped position, where they are protected from drying out. 92 Chapter 9 Solve a problem ENWW

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8.
If the printer does not turn on by itself, press
(the Power button) to turn on the printer.
9.
Try using the printer again.
To resolve print issues (OS X and macOS)
1.
Check for error messages and resolve.
2.
Disconnect and reconnect the USB cable.
3.
Verify that the product is not paused or offline.
To verify that the product is not paused or offline
a.
In
System Preferences
, click
Printers & Scanners
.
b.
Click the
Open Print Queue
button.
c.
Click a print job to select it.
Use the following buttons to manage the print job:
●
Delete
: Cancel the selected print job.
●
Hold
: Pause the selected print job.
●
Resume
: Continue a paused print job.
●
Pause Printer
: Pause all print jobs in the print queue.
d.
If you made any changes, try to print again.
4.
Restart the computer.
Fix print quality issues
Step-by-step instructions for resolving most print quality issues
Troubleshoot print quality issues online.
Read general instructions in the Help for resolving print quality issues
NOTE:
To avoid print quality problems, always turn the printer off using
(the Power button), and wait until
(the Power button) light goes out before you pull the plug or turn off a power strip. This allows the printer to
move the cartridges to a capped position, where they are protected from drying out.
92
Chapter 9
Solve a problem
ENWW