HP EliteDesk 800 G3 Maintenance and Service Guide - Page 149

Using Windows 7 operating system media, Install the Hardware Enabling Drivers

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Using Windows 7 operating system media If you cannot use the recovery media you previously created using the HP Recovery Disc Creator (select products only), you must purchase a Windows 7 operating system DVD to reboot the computer and repair the operating system. To order a Windows 7 operating system DVD, go to the HP website. For U.S. support, go to http://www.hp.com/support. For worldwide support, go to http://welcome.hp.com/country/us/en/ wwcontact_us.html. You can also order the DVD by calling support. For contact information, see the Worldwide Telephone Numbers booklet included with the computer. CAUTION: Using a Windows 7 operating system DVD completely erases hard drive contents and reformats the hard drive. All files that you have created and any software that you have installed on the computer are permanently removed. When reformatting is complete, the recovery process helps you restore the operating system, as well as drivers, software, and utilities. To initiate recovery using a Windows 7 operating system DVD: NOTE: This process takes several minutes. 1. If possible, back up all personal files. 2. Restart the computer, and then insert the Windows 7 operating system DVD into the optical drive before the Windows operating system loads. 3. When prompted, press any keyboard key. 4. Follow the on-screen instructions. 5. Click Next. 6. Select Repair your computer. 7. Follow the on-screen instructions. After the repair is completed: 1. Eject the Windows 7 operating system DVD and then insert the Driver Recovery DVD. 2. Install the Hardware Enabling Drivers first, and then install Recommended Applications. Backing up, restoring, and recovering in Windows 7 139

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Using Windows 7 operating system media
If you cannot use the recovery media you previously created using the HP Recovery Disc Creator (select
products only), you must purchase a Windows 7 operating system DVD to reboot the computer and repair the
operating system.
To order a Windows 7 operating system DVD, go to the HP website. For U.S. support, go to
support
. For worldwide support, go to
country/us/en/
wwcontact_us.html
. You can also order the DVD by calling support. For contact information, see the
Worldwide Telephone Numbers
booklet included with the computer.
CAUTION:
Using a Windows 7 operating system DVD completely erases hard drive contents and reformats
the hard drive. All
files
that you have created and any software that you have installed on the computer are
permanently removed. When reformatting is complete, the recovery process helps you restore the operating
system, as well as drivers, software, and utilities.
To initiate recovery using a Windows 7 operating system DVD:
NOTE:
This process takes several minutes.
1.
If possible, back up all personal
files.
2.
Restart the computer, and then insert the Windows 7 operating system DVD into the optical drive before
the Windows operating system loads.
3.
When prompted, press any keyboard key.
4.
Follow the on-screen instructions.
5.
Click
Next
.
6.
Select
Repair your computer
.
7.
Follow the on-screen instructions.
After the repair is completed:
1.
Eject the Windows 7 operating system DVD and then insert the
Driver Recovery
DVD.
2.
Install the Hardware Enabling Drivers
first,
and then install Recommended Applications.
Backing up, restoring, and recovering in Windows 7
139