HP EliteDesk 800 G8 Maintenance and Service Guide - Page 97

POST numeric codes and text messages

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Table 7-1 POST numeric codes and text messages (continued) Control panel message Description Recommended action 4. If the error persists, replace the system board. 00E-Inventory Error during MEBx Execution BIOS information passed to the MEBx resulted in a failure. 1. Reboot the computer. 2. If the error persists, update to the latest BIOS version. 3. If the error still persists, replace the system board. 00F-Interface Error during MEBx Execution MEBx operation experienced a hardware error during communication with the ME. 1. Reboot the computer. 2. If the error persists, update to the latest BIOS version. 3. If the error still persists, replace the system board. 100-Front Audio Not Connected Front audio cable has been detached or unseated from system board. Reconnect or replace front audio cable. 2E1-MemorySize Error Memory amount has changed since the last boot (memory added or removed). The system memory size is different from the last startup. The most common reason is the removal of memory from the system board. Press the f1 key to save the memory changes. 2E2-Memory Error Memory module configuration failed during boot up. 1. Be sure that memory modules are correctly installed. 2. Verify proper memory module type. 3. Remove and replace the identified faulty memory modules. 4. If the error persists after replacing memory modules, replace the system board. 2E3-Incompatible Memory Module in Memory Socket(s) X, X, ... A memory module in memory socket 1. Verify proper memory module type. identified in the error message is missing critical SPD information, or is incompatible 2. Try another memory socket. with the chipset. 3. Replace with a supported module. 2E4-DIMM Configuration Warning Populated DIMM Configuration is not optimized. Rearrange the DIMMs so that each channel has the same amount of memory. 2E5-ECC Memory Module Detected on Unsupported Platform Recently added memory modules support 1. If additional memory was recently ECC memory error correction. added, remove it to see if the problem remains. 2. Check product documentation for memory support information. 2E6-Memory Not Configured Correctly for DIMM1 is not installed. Proper MEBx Execution Be sure that a memory module in the DIMM1 socket and that it is properly seated. 300-Configuration Change Warning A change in storage configuration has been detected (see Boot Options menu in BIOS Setup to enable this feature). Either the installed hardware has changed, storage or firmware mode might have been changed, If no changes were made before this warning, check that the drives are connected properly to power cables and system board. User Diagnostics (f2 during boot-up) might help identify any problem with specific devices. POST numeric codes and text messages 89

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Table 7-1
POST numeric codes and text messages (continued)
Control panel message
Description
Recommended action
4.
If the error persists, replace the
system board.
00E-Inventory Error during MEBx
Execution
BIOS information passed to the MEBx
resulted in a failure.
1.
Reboot the computer.
2.
If the error persists, update to the
latest BIOS version.
3.
If the error still persists, replace the
system board.
00F-Interface Error during MEBx Execution
MEBx operation experienced a hardware
error during communication with the ME.
1.
Reboot the computer.
2.
If the error persists, update to the
latest BIOS version.
3.
If the error still persists, replace the
system board.
100-Front Audio Not Connected
Front audio cable has been detached or
unseated from system board.
Reconnect or replace front audio cable.
2E1-MemorySize Error
Memory amount has changed since the
last boot (memory added or removed).
The system memory size is different from
the last startup. The most common reason
is the removal of memory from the system
board. Press the
f1
key to save the
memory changes.
2E2-Memory Error
Memory module configuration failed
during boot up.
1.
Be sure that memory modules are
correctly installed.
2.
Verify proper memory module type.
3.
Remove and replace the identified
faulty memory modules.
4.
If the error persists after replacing
memory modules, replace the system
board.
2E3-Incompatible Memory Module in
Memory Socket(s) X, X, ...
A memory module in memory socket
identified in the error message is missing
critical SPD information, or is incompatible
with the chipset.
1.
Verify proper memory module type.
2.
Try another memory socket.
3.
Replace with a supported module.
2E4-DIMM Configuration Warning
Populated DIMM Configuration is not
optimized.
Rearrange the DIMMs so that each channel
has the same amount of memory.
2E5-ECC Memory Module Detected on
Unsupported Platform
Recently added memory modules support
ECC memory error correction.
1.
If additional memory was recently
added, remove it to see if the
problem remains.
2.
Check product documentation for
memory support information.
2E6–Memory Not Configured Correctly for
Proper MEBx Execution
DIMM1 is not installed.
Be sure that a memory module in the
DIMM1 socket and that it is properly
seated.
300³Configuration Change Warning
A change in storage configuration has been
detected (see Boot Options menu in BIOS
Setup to enable this feature). Either the
installed hardware has changed, storage or
firmware mode might have been changed,
If no changes were made before this
warning, check that the drives are
connected properly to power cables and
system board. User Diagnostics (
f2
during
boot-up) might help identify any problem
with specific devices.
POST numeric codes and text messages
89