HP EliteDesk 800 G8 Maintenance and Service Guide - Page 98

POST numeric codes and text messages continued, Table 7-1

Get HP EliteDesk 800 G8 PDF manuals and user guides View all HP EliteDesk 800 G8 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 98 highlights

Table 7-1 POST numeric codes and text messages (continued) Control panel message Description Recommended action or a storage device might have failed to respond. 301-Hard Disk 1: SMART Hard Drive Detects Imminent Failure Hard drive will soon fail. (Some hard drives 1. Determine whether hard drive is have a hard drive firmware patch that will giving correct error message. Run the fix an erroneous error message.) Drive Protection System test under using F2 Diagnostics when booting the computer. 2. Apply hard drive firmware patch if applicable. (Available at http://www.hp.com/support.) 3. Back up contents and replace hard drive. 302-Hard Disk 2: SMART Hard Drive Detects Imminent Failure Hard drive will soon fail. (Some hard drives 1. Determine whether hard drive is have a hard drive firmware patch that will giving correct error message. Run the fix an erroneous error message.) Drive Protection System test under using F2 Diagnostics when booting the computer. 2. Apply hard drive firmware patch if applicable. (Available at http://www.hp.com/support.) 3. Back up contents and replace hard drive. 309 - 30C: Hard Disk 3-6: SMART Hard Drive Detects Imminent Failure Hard drive will soon fail. (Some hard drives 1. Determine whether hard drive is have a hard drive firmware patch that will giving correct error message. Run the fix an erroneous error message.) Drive Protection System test under using F2 Diagnostics when booting the computer. 2. Apply hard drive firmware patch if applicable. (Available at http://www.hp.com/support.) 3. Back up contents and replace hard drive. 3F0-Boot Device Not Found Boot device not found. Insert boot device or load operating system. 3F1-Hard Disk 1 Error Hard disk 1 error. 1. Check and/or replace cables. 2. Clear CMOS. 3. Replace the hard disk drive. 3F2-Hard Disk 2 Error Hard disk 2 error. 1. Check and/or replace cables. 2. Clear CMOS. 3. Replace the hard disk drive. 400-Serial Port A Address Conflict Detected Both external and internal serial ports are assigned to the same resources. 1. Remove any serial port expansion cards. 2. Clear CMOS. 3. Reconfigure card resources and/or run Computer Setup or Windows utilities. 90 Chapter 7 POST error messages

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
Table 7-1
POST numeric codes and text messages (continued)
Control panel message
Description
Recommended action
or a storage device might have failed to
respond.
301-Hard Disk 1: SMART Hard Drive
Detects Imminent Failure
Hard drive will soon fail. (Some hard drives
have a hard drive firmware patch that will
fix an erroneous error message.)
1.
Determine whether hard drive is
giving correct error message. Run the
Drive Protection System test under
using F2 Diagnostics when booting
the computer.
2.
Apply hard drive firmware patch if
applicable. (Available at
support
.)
3.
Back up contents and replace hard
drive.
302-Hard Disk 2: SMART Hard Drive
Detects Imminent Failure
Hard drive will soon fail. (Some hard drives
have a hard drive firmware patch that will
fix an erroneous error message.)
1.
Determine whether hard drive is
giving correct error message. Run the
Drive Protection System test under
using F2 Diagnostics when booting
the computer.
2.
Apply hard drive firmware patch if
applicable. (Available at
support
.)
3.
Back up contents and replace hard
drive.
309 – 30C: Hard Disk 3–6: SMART Hard
Drive Detects Imminent Failure
Hard drive will soon fail. (Some hard drives
have a hard drive firmware patch that will
fix an erroneous error message.)
1.
Determine whether hard drive is
giving correct error message. Run the
Drive Protection System test under
using F2 Diagnostics when booting
the computer.
2.
Apply hard drive firmware patch if
applicable. (Available at
support
.)
3.
Back up contents and replace hard
drive.
3F0–Boot Device Not Found
Boot device not found.
Insert boot device or load operating
system.
3F1–Hard Disk 1 Error
Hard disk 1 error.
1.
Check and/or replace cables.
2.
Clear CMOS.
3.
Replace the hard disk drive.
3F2–Hard Disk 2 Error
Hard disk 2 error.
1.
Check and/or replace cables.
2.
Clear CMOS.
3.
Replace the hard disk drive.
400-Serial Port A Address Conflict
Detected
Both external and internal serial ports are
assigned to the same resources.
1.
Remove any serial port expansion
cards.
2.
Clear CMOS.
3.
Reconfigure card resources and/or
run Computer Setup or Windows
utilities.
90
Chapter 7
POST error messages