Packaging and transporting guidelines
..............................................................................................................
29
5
Removal and replacement procedures for Customer Self-Repair parts
.............................................................
31
Component replacement procedures
..................................................................................................................
31
Preparation for disassembly
.............................................................................................................
31
Bottom cover
.....................................................................................................................................
31
Solid-state drive
................................................................................................................................
32
Memory modules
...............................................................................................................................
34
6
Removal and replacement procedures for authorized service provider parts
....................................................
37
Component replacement procedures
..................................................................................................................
37
Battery
...............................................................................................................................................
37
Power connector cable
......................................................................................................................
38
Speakers
............................................................................................................................................
39
Card reader/audio board
...................................................................................................................
40
Heat sink
............................................................................................................................................
41
Fans
...................................................................................................................................................
44
USB board
..........................................................................................................................................
45
System board
....................................................................................................................................
46
RJ-45 door
.........................................................................................................................................
48
Infrared (IR) board
.............................................................................................................................
49
Touchpad
...........................................................................................................................................
50
Display assembly
...............................................................................................................................
52
Keyboard with top cover
...................................................................................................................
60
7
Using Setup Utility (BIOS)
.............................................................................................................................
63
Starting Setup Utility (BIOS)
................................................................................................................................
63
Updating Setup Utility (BIOS)
..............................................................................................................................
63
Determining the BIOS version
...........................................................................................................
63
Preparing for a BIOS update
..............................................................................................................
64
Downloading a BIOS update
...........................................................................................
64
Installing a BIOS update
..................................................................................................
64
8
Backing up, restoring, and recovering
...........................................................................................................
67
Backing up information and creating recovery media
........................................................................................
67
Using Windows tools
.........................................................................................................................
67
Using the HP Cloud Recovery Download Tool to create recovery media (select products only)
.....
67
Restoring and recovery
........................................................................................................................................
68
Restoring, resetting, and refreshing using Windows tools
..............................................................
68
Recovering using HP Recovery media
...............................................................................................
68
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