HP PSC 2350 User Guide - Page 100

Self-Test Report, Print Report, Preferences, Set Language & Country/Region

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Troubleshooting information You can confirm the language and country/region by printing a Self-Test Report, as follows: 1 Press Setup. 2 Press 1, and then press 4. This selects Print Report, and then selects Self-Test Report. The wrong measurements are showing in menus on the color graphics display Solution You may have selected the incorrect country/region when setting up your HP allin-one. The country/region you select determines the paper sizes shown on the color graphics display. To change the country/region, you must first set the default language again. Usually, you set the language and country/region when you first set up the HP allin-one. However, you can change these settings at any time by using the following procedure: 1 Press Setup. 2 Press 7, and then press 1. This selects Preferences, and then selects Set Language & Country/Region. A list of languages appears. You can scroll through the list of languages by pressing the and arrows. 3 When your language is highlighted, press OK. 4 When prompted, press 1 for Yes or 2 for No. The countries/regions for the selected language appear. Press or to scroll through the list. 5 Use the keypad to enter the two-digit number for the appropriate country/ region. 6 When prompted, press 1 for Yes or 2 for No. Print a Self-Test Report to confirm the language and country/region: 1 Press Setup. 2 Press 1, and then press 4. This selects Print Report, and then selects Self-Test Report. I received a message on the color graphics display to align the print cartridges Cause The HP all-in-one prompts you to align cartridges every time you install a new print cartridge. Note If you remove and reinstall the same print cartridge, the HP all-in-one will not prompt you to align the print cartridges. The HP all-in-one remembers the alignment values for that print cartridge, so you do not need to realign the print cartridges. Solution Make sure you have letter or A4 unused plain white paper loaded in the paper tray, and then press OK. For more information, see Align the print cartridges. User Guide 97

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You can confirm the language and country/region by printing a
Self-Test Report
,
as follows:
1
Press
Setup
.
2
Press
1
, and then press
4
.
This selects
Print Report
, and then selects
Self-Test Report
.
The wrong measurements are showing in menus on the color graphics display
Solution
You may have selected the incorrect country/region when setting up your HP all-
in-one. The country/region you select determines the paper sizes shown on the
color graphics display.
To change the country/region, you must first set the default language again.
Usually, you set the language and country/region when you first set up the HP all-
in-one. However, you can change these settings at any time by using the following
procedure:
1
Press
Setup
.
2
Press
7
, and then press
1
.
This selects
Preferences
, and then selects
Set Language & Country/Region
.
A list of languages appears. You can scroll through the list of languages by
pressing the
and
arrows.
3
When your language is highlighted, press
OK
.
4
When prompted, press
1
for Yes or
2
for No.
The countries/regions for the selected language appear. Press
or
to
scroll through the list.
5
Use the keypad to enter the two-digit number for the appropriate country/
region.
6
When prompted, press
1
for Yes or
2
for No.
Print a
Self-Test Report
to confirm the language and country/region:
1
Press
Setup
.
2
Press
1
, and then press
4
.
This selects
Print Report
, and then selects
Self-Test Report
.
I received a message on the color graphics display to align the print cartridges
Cause
The HP all-in-one prompts you to align cartridges every time you install a new print
cartridge.
Note
If you remove and reinstall the same print cartridge, the HP all-in-one will
not prompt you to align the print cartridges. The HP all-in-one remembers
the alignment values for that print cartridge, so you do not need to realign
the print cartridges.
Solution
Make sure you have letter or A4 unused plain white paper loaded in the paper tray,
and then press
OK
. For more information, see
Align the print cartridges
.
User Guide
97
Troubleshooting information