HP Photosmart A530 User Guide - Page 45
The printer would not print when it was connected to the computer with a USB cable through another U ...
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If this did not solve the issue, try the next solution. Solution 3: Make sure that the printer power cord is securely attached Solution: Make sure that the printer power cord is securely attached and the printer is turned on. Cause: The printer might not be connected to a power source. If this did not solve the issue, try the next solution. Solution 4: Wait until USB hub is not busy and try printing again Solution: Wait until the other device is no longer being accessed or connect the printer directly to the computer. If an HP Photosmart dialog box is displayed, click Retry to try to re-establish a connection. Cause: You might be using a USB hub or docking station that has multiple devices connected to it. Accessing another device can temporarily break the connection to the printer. The printer would not print when it was connected to the computer with a USB cable through another USB device Try the following solution for this problem. Solution: 1. Turn off the computer. 2. Connect the printer directly to a USB port on the computer. 3. Make sure the cable is securely attached to the computer and to the USB port on the back of the printer. 4. Disconnect all USB devices (including the hub) from the computer. 5. Turn on the computer. 6. Try printing again. If the problem persists, repeat this procedure using a different USB port on the computer. Cause: Two-way communication between the printer and the computer was interrupted by another device attached to the hub. Printing and hardware issues 43