HP Scanjet 8200c HP Scanjet 8200 series scanners - (English) User Manual - Page 25

product support, accessibility website, hp scanjet website, support process - review

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English product support 5 This section contains support information including phone numbers and website information. For regulatory information, see the regulatory_supplement.htm file on the CD that comes with the scanner. accessibility website Customers with disabilities can get help by visiting www.hp.com/hpinfo/ community/accessibility/prodserv. hp scanjet website Visit www.scanjet.hp.com for the following information: • tips for scanning more effectively and creatively • HP Scanjet driver updates and software support process The HP support process works most effectively if you perform the following steps in the order specified: 1 Read the troubleshooting section of the User's Manual and review the electronic help for the software and scanner. 2 Access the HP Support website. If you have access to the Internet, you can obtain a wide range of information about your scanner. Visit the HP website for product help, drivers, and software updates at www.hp.com/ support. Customer Care is available in the following languages: Dutch, English, French, German, Italian, Portuguese, Spanish, Swedish, Traditional Chinese, Simplified Chinese, Japanese, and Korean. (Danish, Finnish, and Norwegian support information is available in English only.) 3 Access HP e-support. If you have access to the Internet, connect with HP via e-mail by going to www.hp.com/support. You will receive a personal reply from an HP Customer Care technician. E-mail support is available in the languages listed at that website. 4 Contact your local HP dealer. If your scanner has a hardware failure, take it to your local HP dealer for a solution. Service is free during your scanner's limited warranty period. After the warranty period, the dealer will quote a service charge. 5 Contact HP support by phone. Please consult the following website to check the details and conditions of phone support in your country or region: www.hp.com/support. As a part of HP's continuing efforts to improve phone support information services, we advise you to check the HP website on a regular basis for new information regarding service 19

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19
English
product support
This section contains support information including phone numbers and website
information.
For regulatory information, see the regulatory_supplement.htm file on the CD that
comes with the scanner.
accessibility website
Customers with disabilities can get help by visiting
www.hp.com/hpinfo/
community/accessibility/prodserv
.
hp scanjet website
Visit
www.scanjet.hp.com
for the following information:
•
tips for scanning more effectively and creatively
•
HP Scanjet driver updates and software
support process
The HP support process works most effectively if you perform the following steps
in the order specified:
1
Read the troubleshooting section of the User's Manual and review the
electronic help for the software and scanner.
2
Access the HP Support website. If you have access to the Internet, you can
obtain a wide range of information about your scanner. Visit the HP
website for product help, drivers, and software updates at www.hp.com/
support. Customer Care is available in the following languages: Dutch,
English, French, German, Italian, Portuguese, Spanish, Swedish, Traditional
Chinese, Simplified Chinese, Japanese, and Korean. (Danish, Finnish, and
Norwegian support information is available in English only.)
3
Access HP e-support. If you have access to the Internet, connect with HP via
e-mail by going to
www.hp.com/support
. You will receive a personal reply
from an HP Customer Care technician. E-mail support is available in the
languages listed at that website.
4
Contact your local HP dealer. If your scanner has a hardware failure, take
it to your local HP dealer for a solution. Service is free during your
scanner's limited warranty period. After the warranty period, the dealer
will quote a service charge.
5
Contact HP support by phone. Please consult the following website to
check the details and conditions of phone support in your country or
region:
www.hp.com/support
. As a part of HP's continuing efforts to
improve phone support information services, we advise you to check the
HP website on a regular basis for new information regarding service
5