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Tape Device May Have Hardware Fault - Run Diagnostics

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Appendix A Event Codes Pager Code 21415 21416 21417 21418 21420 21421 21422 21423 21429 21430 21431 21432 21433 21434 21435 21436 21437 21438 21439 21440 21441 21442 21443 21444 21445 21446 21450 21451 21452 21453 21454 21455 21456 21457 Server Event Severity Tape Device Has Memory Chip in Cartridge Failure WARNING Tape Cartridge Ejected While Actively Writing/Reading CRITICAL Tape Device Has Detected Read Only Media WARNING Tape Device Has Detected Corrupted Directory On Tape WARNING Tape Drive : The tape drive needs cleaning CRITICAL Tape Drive : The tape drive is due for routine cleaning WARNING Tape Drive : The last cleaning cartridge used in tape drive has worn CRITICAL out Tape Device Has Detected Invalid Cleaning Cartridge CRITICAL Tape Device Requires Preventative Maintenance WARNING Tape Drive : The tape drive has a hardware fault - reset drive CRITICAL Tape Drive : The tape drive has a hardware fault - call helpline CRITICAL Tape Drive : The tape drive has a problem with the SCSI interface WARNING Tape Drive : The operation has failed. Eject media and reload. CRITICAL Tape Drive : Attempt to use incorrect firmware for this tape drive WARNING Tape Device Humidity Specification Exceeded WARNING Tape Device Temperature Specification Exceeded WARNING Tape Device Voltage Specification Exceeded WARNING Tape Device Predicted to Fail - Call Helpline CRITICAL Tape Device May Have Hardware Fault - Run Diagnostics WARNING Tape Drive : Autoloader communications fault CRITICAL Tape Drive : Stray tape detected in autoloader CRITICAL Tape Drive : There is a problem with the autoloader mechanism WARNING Tape Drive : The autoloader door is open CRITICAL Autoloader Has Hardware Fault - Call Helpline CRITICAL Autoloader Cannot Operate Without Magazine CRITICAL Autoloader Predicted to Fail - Call Helpline WARNING Library Has Drive Communications Fault CRITICAL Library Has Changer Mechanism Fault WARNING Library Has Hardware Fault - Reset Library CRITICAL Library Has Hardware Fault - Call Helpline CRITICAL Library May Have Hardware Fault - Run Diagnostics WARNING Library Has Host Interface Fault CRITICAL Library Predicted to Fail - Call Helpline WARNING Library Requires Preventative Maintenance WARNING 66

Section	Page
1Quick Start	7
	7
	7
Install and connect the Remote Management Card (see Chapter 3 for detailed instructions):	7
Install and connect the Diagnostic Card that was shipped with your HP Server Remote Management Card (see Appendix I for detailed instructions):	8
Set up the remote connection (see Chapter 4 for detailed instructions):	8
Make your first remote connection (see Chapter 5 for detailed instructions):	9
2Introducing the HP Server Remote Management Card	11
How the HP Server Remote Management Card Works	12
Package Contents	13
Documentation	13
Acronyms	14
Who Should Use This Guide	15
HP Server Remote Management Card Features and Functions	15
	15
	15
Remote Management	15
Management and Security	16
Server Performance Monitoring	16
Diagnostics	17
Other Features	17
HP Server Remote Management Card System Requirements	18
Minimum Server Requirements	18
Minimum Remote Client Requirements	19
LAN Connection Requirements	19
Dial-up (PPP) Connection Requirements	19
Supported Web Browsers	20
3Hardware Installation and Configuration	21
Preparing the HP Server Remote Management Card	21
Connecting the 50-pin Ribbon Cable to the Remote Management Card	21
Installing the HP Server Remote Management Card in the Server	22
Connecting the 50-pin Ribbon Cable to the Server	23
Flashing the Server's System BIOS	24
Verifying Card Installation	24
Self Test Power Up Sequence	24
4Setting Up the Remote Connection	27
Running the HP Server Remote Management Card BIOS Setup Program	28
LAN Configuration	29
PPP Configuration	30
Remote Boot Configuration	30
Setting Up a LAN Connection	31
Remote Client Configuration (LAN)	32
Setting Up to Use an External Modem	32
Remote Client Configuration (PPP/Dial-Up Networking)	33
5Using the Remote Management Card Web Interface	39
Logging In to the HP Server Remote Management Card	39
Using the HP Server Remote Management Card Web Interface	42
6Windows Graphics Console Redirection Using pcAnywhere	45
Installing pcAnywhere on the Server	46
	46
Console Redirection Over a LAN	46
Installing pcAnywhere Server Software	46
Configuring pcAnywhere Server Software	47
Installing pcAnywhere on the Remote Client	49
	50
Console Redirection Over a LAN	50
Installing pcAnywhere Remote Client Software (Modem Connection)	50
Configuring pcAnywhere Remote Client Software	50
Customizing Your Connection Items	52
Using Windows Graphics Console Redirection	52
	52
For a LAN connection	52
For a Modem connection	52
7Troubleshooting	55
Problems with Installation	55
	55
The HP Server Remote Management Card does not respond.	55
I can only view two sensors built into my server, but I know that there must be more.	55
Paging	55
	55
I generated a test page from the HP Server Remote Management Card Configuration page, but never received it.	55
Can I use the HP Server Remote Management Card to page cellular phones using Short Message Service (SMS)?	56
A test TAP page initiated by my server was never received by my pager.	56
20202: No Connection	56
20203 TAP: No ID=Prompt	56
20204 TAP: No message go ahead	57
20205 TAP: Message not accepted	57
I generated an e-mail test page using the HP Server Remote Management Card and never received it.	57
Remote Client	58
	58
I cannot log into the HP Server Remote Management Card from the remote client.	58
I can no longer communicate with the HP Server Remote Management Card from the remote client.	58
My web browser gives me proxy errors when I try to log into the HP Server Remote Management Card from the remote client.	58
While using console redirection, I click \	58
When connected to the HP Server Remote Management Card, I am logged off after several minutes of inactivity.	58
The keys I type from the remote client do not appear on the server screen.	59
My power control functions appear to be disabled.	59
Some of my remote control functions appear to be disabled.	59
The card does not accept a new connection even if I have closed a previous connection.	59
While using the Netscape browser, resizing of the window logs me out.	59
I forgot my password and can no longer log into the card.	60
AEvent Codes	61
BTested Modems	79
CInstalling and Using TFTP	81
	81
Overview: What Is TFTP?	81
TFTP Requirements	83
Starting the TFTP Server	83
Updating the HP Server Remote Management Card Firmware	83
Using the HP Server Remote Management Card Remote Boot Feature	84
Creating a Floppy Boot Image	85
Initiating a Remote Boot Using a Floppy Boot Image	86
Remote Boot Option 1	86
Remote Boot Option 2	87
Examples of Remote Boot Using a Floppy Boot Image	88
Example 1: A remote server BIOS update	88
Example 2: A remote boot of HP DiagTools	89
Example 3: A remote DOS file transfer to update a NetWare driver	89
DTechnical Specifications	93
ELED Codes	95
	96
Failure Codes	96
Suggested Actions	96
FKeyboard Layouts	99
GGroup Actions with HP Toptools	101
Integration with HP Toptools Device Manager	101
Selecting the Correct Remote Management Cards	101
Making a Custom Group	103
Accessing Custom Groups	103
HSoftware License, Warranty, Regulatory and Support	105
Hardware Product Limited Warranty	105
	105
	105
Hewlett-Packard Hardware Accessories	105
Software Product Limited Warranty	105
	105
	105
Ninety-Day Limited Software Warranty	105
Removable Media	105
Notice of Warranty Claims	106
Limitation of Warranty	106
Limitation of Liability and Remedies	106
Obtaining Warranty Service	106
HP Software License Agreement	106
	107
	107
HP Software License Terms	107
Notice for USA	108
FCC Radio Frequency Emissions Statements	108
For Products Labeled \	108
For Products Labeled \	109
Notice for Taiwan	109
DECLARATION OF CONFORMITY (US and EU)	110
Technical Support	111
U.S. and Canada	111
Europe	111
Other Countries	112
Other Information	112
IInstalling the Visual Diagnostic Panel	113
The Visual Diagnostic Panel	113
Installing the Diagnostic Panel in the tc3100 HP Server	114
Installing the Diagnostic Panel	114
Connecting the Cable	114
Installing the Diagnostic Panel in the tc4100 HP Server	116
Installing the Diagnostic Panel	116
Connecting the Cable	116

Match case Limit results 1 per page

Appendix A

Event Codes

Pager

Code

Server Event

Severity

21415

Tape Device Has Memory Chip in Cartridge Failure

WARNING

21416

Tape Cartridge Ejected While Actively Writing/Reading

CRITICAL

21417

Tape Device Has Detected Read Only Media

WARNING

21418

Tape Device Has Detected Corrupted Directory On Tape

WARNING

21420

Tape Drive : The tape drive needs cleaning

CRITICAL

21421

Tape Drive : The tape drive is due for routine cleaning

WARNING

21422

Tape Drive : The last cleaning cartridge used in tape drive has worn

out

CRITICAL

21423

Tape Device Has Detected Invalid Cleaning Cartridge

CRITICAL

21429

Tape Device Requires Preventative Maintenance

WARNING

21430

Tape Drive : The tape drive has a hardware fault - reset drive

CRITICAL

21431

Tape Drive : The tape drive has a hardware fault - call helpline

CRITICAL

21432

Tape Drive : The tape drive has a problem with the SCSI interface

WARNING

21433

Tape Drive : The operation has failed. Eject media and reload.

CRITICAL

21434

Tape Drive : Attempt to use incorrect firmware for this tape drive

WARNING

21435

Tape Device Humidity Specification Exceeded

WARNING

21436

Tape Device Temperature Specification Exceeded

WARNING

21437

Tape Device Voltage Specification Exceeded

WARNING

21438

Tape Device Predicted to Fail - Call Helpline

CRITICAL

21439

Tape Device May Have Hardware Fault - Run Diagnostics

WARNING

21440

Tape Drive : Autoloader communications fault

CRITICAL

21441

Tape Drive : Stray tape detected in autoloader

CRITICAL

21442

Tape Drive : There is a problem with the autoloader mechanism

WARNING

21443

Tape Drive : The autoloader door is open

CRITICAL

21444

Autoloader Has Hardware Fault - Call Helpline

CRITICAL

21445

Autoloader Cannot Operate Without Magazine

CRITICAL

21446

Autoloader Predicted to Fail - Call Helpline

WARNING

21450

Library Has Drive Communications Fault

CRITICAL

21451

Library Has Changer Mechanism Fault

WARNING

21452

Library Has Hardware Fault - Reset Library

CRITICAL

21453

Library Has Hardware Fault - Call Helpline

CRITICAL

21454

Library May Have Hardware Fault - Run Diagnostics

WARNING

21455

Library Has Host Interface Fault

CRITICAL

21456

Library Predicted to Fail - Call Helpline

WARNING

21457

Library Requires Preventative Maintenance

WARNING