HP T5725 Administrator's Guide: Linux-based HP Compaq t5725 Thin Clients - Page 86

ELO Touch Monitor, USB, Network, ISSUE, SOLUTION, Printer Name, Start > Window Manager > Log

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ISSUE You cannot print large jobs to local printers from an ICA session. SOLUTION The thin client has limited space available for the print spooler. This issue may occur if a large volume of documents or an individually large document is sent to the local printer. Try to send large documents to a printer that is not connected locally to the thin client. If you want to print multiple documents, allow the print queue to clear before submitting the documents. ISSUE You set up a new printer using Printer Manager. When I test the printer I receive an error message "Printer Test Failed!!!" SOLUTION The entry in the Printer Name box cannot contain spaces. Remove any spaces from the entry in this field. You can use spaces for the description. ELO Touch Monitor ISSUE While using an ELO Touch screen monitor, you log out by clickingStart > Window Manager > Log Out, and the ELO Touch monitor stops accepting touch commands. After a power cycle the monitor functions correctly. SOLUTION Log out by pressing the Ctrl+Alt+Backspace keys. USB ISSUE Automount only supports the first partition of an external drive. SOLUTION Mount the other partitions manually or add entries for them to /etc/fstab. Network ISSUE Attempts to ping a host result in message "unknown host" error in a mixed Windows and Linux environment. SOLUTION 78 Chapter 7 Troubleshooting ENWW

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ISSUE
You cannot print large jobs to local printers from an ICA session.
SOLUTION
The thin client has limited space available for the print spooler. This issue may occur if a large volume of
documents or an individually large document is sent to the local printer. Try to send large documents to
a printer that is not connected locally to the thin client. If you want to print multiple documents, allow the
print queue to clear before submitting the documents.
ISSUE
You set up a new printer using Printer Manager. When I test the printer I receive an error message “Printer
Test Failed!!!”
SOLUTION
The entry in the
Printer Name
box cannot contain spaces. Remove any spaces from the entry in this
field. You can use spaces for the description.
ELO Touch Monitor
ISSUE
While using an ELO Touch screen monitor, you log out by clicking
Start > Window Manager > Log
Out
, and the ELO Touch monitor stops accepting touch commands. After a power cycle the monitor
functions correctly.
SOLUTION
Log out by pressing the
Ctrl+Alt+Backspace
keys.
USB
ISSUE
Automount only supports the first partition of an external drive.
SOLUTION
Mount the other partitions manually or add entries for them to
/etc/fstab
.
Network
ISSUE
Attempts to ping a host result in message “unknown host” error in a mixed Windows and Linux
environment.
SOLUTION
78
Chapter
7
Troubleshooting
ENWW