HP TouchSmart 520-1010t Getting Started - Page 42

CD and DVD drives, Internet access continued, Symptom, Possible solution, Start, Computer, Eject

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Internet access (continued) Symptom Internet programs do not start automatically. Possible solution Log in to your ISP, and start the desired program. CD and DVD drives Symptom Possible solution The CD or DVD drive cannot read a disc, or it takes too long to start. Ensure the disc is inserted with the label facing out and centered in the tray. Wait at least 30 seconds for the drive to determine the type of media. Clean the disc with a disc cleaning kit, available from most computer stores. The driver may be corrupted or outdated. For detailed information about restoring and updating drivers, see "Updating drivers" on page 45. I cannot remove a CD or DVD. Turn on your computer, and press the Eject button nearest the drive to open the tray. If you suspect a problem with the Eject button itself: 1 Click the Start button, and then click Computer. 2 Right-click the CD or DVD drive you want to open. 3 Select Eject from the menu. My minidisc CD is falling down inside the computer. Vertical and slot-loading disc players cannot play non-standard discs. For a CD/DVD drive with a tray that is installed in a vertical position, standard-sized discs fit into the drive tray vertically, with the label facing out. To use a minidisc with a vertical drive tray, you must first place the computer on its right side (select models only) before you insert the minidisc: 1 Face the front of the computer and lay the computer down on its right side. 2 Press the Eject button to open the CD/DVD tray. 3 Place the minidisc into the recess inside the tray, and then press the front of the tray to close it. 38 Getting Started (features vary by model)

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38
Getting Started (features vary by model)
Internet programs do
not start automatically.
Log in to your ISP, and start the desired program.
CD and DVD drives
Symptom
Possible solution
The CD or DVD drive
cannot read a disc, or it
takes too long to start.
Ensure the disc is inserted with the label facing out and
centered in the tray.
Wait at least 30 seconds for the drive to determine the type of
media.
Clean the disc with a disc cleaning kit, available from most
computer stores.
The driver may be corrupted or outdated. For detailed
information about restoring and updating drivers, see
“Updating drivers” on page 45.
I cannot remove a CD
or DVD.
Turn on your computer, and press the Eject button nearest the
drive to open the tray.
If you suspect a problem with the Eject button itself:
1
Click the
Start
button, and then click
Computer
.
2
Right-click the CD or DVD drive you want to open.
3
Select
Eject
from the menu.
My minidisc CD is
falling down inside the
computer.
Vertical and slot-loading disc players cannot play non-standard
discs.
For a CD/DVD drive with a tray that is installed in a vertical
position, standard-sized discs fit into the drive tray vertically,
with the label facing out. To use a minidisc with a vertical drive
tray, you must first place the computer on its right side (select
models only) before you insert the minidisc:
1
Face the front of the computer and lay the computer down
on its right side.
2
Press the Eject button to open the CD/DVD tray.
3
Place the minidisc into the recess inside the tray, and then
press the front of the tray to close it.
Internet access (continued)
Symptom
Possible solution