HP TouchSmart 520-1010t Getting Started - Page 43

CD and DVD drives continued, Start, Computer, Properties, Symptom, Possible solution

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CD and DVD drives (continued) Symptom Possible solution I cannot create (record) Ensure the disc is inserted with the label facing out and a disc. centered in the tray. Verify that you are using the correct disc type (media) for the drive. Try a different brand of disc. Ensure the disc is clean and undamaged. If recording stopped during a recording session, the disc may be damaged; use a different disc. Use the correct type of disc for the type of files you are recording. When using a CD-R disc, ensure it is blank if recording music, and that it is blank or appendable (with space to add more data files) if recording data. Verify that you are using the correct disc type when you make a copy of a disc. Some recording programs can record only to the same disc type as the source. For example, you can record a DVD only to a DVD+R/-R or a DVD+RW/-RW disc, and you can record a CD only to a CD-R or a CD-RW disc. Ensure that the disc is in the correct drive, and that you specify the same drive in the CD or DVD recording software. Select a slower write speed for the recording drive, if a slower speed is available. The recording software may not let you add a track if it exceeds the available space on your disc. You can make space available by removing one or more tracks from the list before recording the files to the disc. Close all software programs and windows before recording. Ensure you have enough available space on your hard disk drive to store a temporary copy of the content. Click the Start button, and then click Computer. Right-click the hard disk drive, and then click Properties to view the available space. Troubleshooting and Maintenance 39

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Troubleshooting and Maintenance
39
I cannot create (record)
a disc.
Ensure the disc is inserted with the label facing out and
centered in the tray.
Verify that you are using the correct disc type (media) for the
drive. Try a different brand of disc.
Ensure the disc is clean and undamaged. If recording stopped
during a recording session, the disc may be damaged; use a
different disc.
Use the correct type of disc for the type of files you are
recording.
When using a CD-R disc, ensure it is blank if recording music,
and that it is blank or appendable (with space to add more
data files) if recording data.
Verify that you are using the correct disc type when you make a
copy of a disc. Some recording programs can record only to
the same disc type as the source. For example, you can record
a DVD only to a DVD+R/-R or a DVD+RW/-RW disc, and you
can record a CD only to a CD-R or a CD-RW disc.
Ensure that the disc is in the correct drive, and that you specify
the same drive in the CD or DVD recording software.
Select a slower write speed for the recording drive, if a slower
speed is available.
The recording software may not let you add a track if it exceeds
the available space on your disc. You can make space
available by removing one or more tracks from the list before
recording the files to the disc.
Close all software programs and windows before recording.
Ensure you have enough available space on your hard disk
drive to store a temporary copy of the content.
Click the
Start
button, and then click
Computer
. Right-click
the hard disk drive, and then click
Properties
to view the
available space.
CD and DVD drives (continued)
Symptom
Possible solution