HP Vectra VE 5/xxx HP Vectra VE 5/xx Series 2, User's Guide - Page 93

If Your PC Has a Hardware Problem

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5 Troubleshooting Your PC If Your PC Has a Hardware Problem If Your PC Has a Hardware Problem This section describes what to do if you have problems with your display, disk drives, printer, accessory board, keyboard, or mouse. Display Does Not Work Properly If Nothing is Displayed on the Screen If nothing is displayed on the screen, but the PC starts and the keyboard, disk drives, and other peripheral devices seem to operate properly: • Make sure that the display is plugged in and switched ON. • Check that the brightness and contrast controls are properly set. • Ensure that the display video cable is correctly connected. • Switch off the display, and unplug it from the power outlet. Disconnect the video cable and examine the video cable connector pins. If the pins are bent, carefully straighten them. • Check that the video upgrade is properly installed if you have one. • Check that an accessory board doesn't use the same I/O address as the integrated video interface (03B0h to 03DFh). Refer to the manual supplied with the accessory for further information. • If the display works correctly during the Power-On-Self-Test (POST), but goes blank when Windows starts, check that you have enough memory for the video mode you have selected. English 81

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English
81
5
Troubleshooting Your PC
If Your PC Has a Hardware Problem
If Your PC Has a Hardware Problem
This section describes what to do if you have problems with your
display, disk drives, printer, accessory board, keyboard, or mouse.
Display Does Not Work Properly
If Nothing is Displayed on the Screen
If nothing is displayed on the screen, but the PC starts and the
keyboard, disk drives, and other peripheral devices seem to operate
properly:
•
Make sure that the display is plugged in and switched ON.
•
Check that the brightness and contrast controls are properly set.
•
Ensure that the display video cable is correctly connected.
•
Switch off the display, and unplug it from the power outlet.
Disconnect the video cable and examine the video cable connector
pins. If the pins are bent, carefully straighten them.
•
Check that the video upgrade is properly installed if you have one.
•
Check that an accessory board doesn’t use the same I/O address as
the integrated video interface (03B0h to 03DFh). Refer to the
manual supplied with the accessory for further information.
•
If the display works correctly during the Power-On-Self-Test
(POST), but goes blank when Windows starts, check that you have
enough memory for the video mode you have selected.