HP mt20 Administrator Guide

HP mt20 Manual

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  • HP mt20 | Administrator Guide - Page 1
    HP ThinPro 6.1.1 Administrator Guide
  • HP mt20 | Administrator Guide - Page 2
    HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP License or other open source license. To the extent HP has an obligation or, in its sole discretion, chooses
  • HP mt20 | Administrator Guide - Page 3
    User input syntax key Text that you must enter into a user interface is indicated by fixed-width font. Item Text without brackets or braces [Text inside square brackets] {Text inside braces} | ... Description Items you must type exactly as shown A placeholder for a
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    iv User input syntax key
  • HP mt20 | Administrator Guide - Page 5
    Choosing an OS configuration ...2 Choosing a remote management service ...3 Starting the thin client for the first time ...3 Switching between administrator mode Configuration ...14 Advanced ...14 HP True Graphics ...14 Server-side requirements 14 Client-side configuration 15 Compression settings
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    RDP ...16 RDP general settings ...16 RDP per-connection settings ...16 Network ...16 Service ...17 Window ...18 Options ...18 Local Resources ...19 Experience ...20 Diagnostics ...20 Advanced ...21 RemoteFX ...21 RDP multi-monitor sessions ...21 RDP multimedia redirection ...22
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    Control Panel ...38 Peripherals ...38 Client aggregation ...39 Configuring client aggregation 40 Configuring the aggregation clients 40 Configuring the aggregation server 41 IPSec rules ...46 Configuring VPN settings 46 Configuring HP Velocity 46 Customization Center ...47 Management ...47 vii
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    7 HP Smart Client Services ...57 Supported operating systems ...57 Prerequisites for HP Smart Client Services ...57 Obtaining HP Smart Client Services ...57 Viewing the Automatic Update website ...58 Creating an Automatic Update profile ...58 MAC-address-specific profiles ...58 Updating thin clients
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    63 Saving the client profile ...63 Serial or parallel printer configuration ...64 Obtaining the printer settings ...64 Setting up printer ports ...64 Installing printers on the server ...64 9 Troubleshooting ...66 Troubleshooting network connectivity ...66 Troubleshooting Citrix password expiration
  • HP mt20 | Administrator Guide - Page 10
    Appendix D Registry keys ...72 Audio ...72 CertMgr ...73 ConnectionManager ...73 ConnectionType ...73 custom ...73 firefox ...76 freerdp ...81 ssh ...89 teemtalk ...94 telnet ...96 view ...100 xdmcp ...107 xen ...111 DHCP ...122 Dashboard ...122 Display ...123 Network ...125 Power ...134 SCIM ...135
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    usb-update ...147 users ...148 vncserver ...150 Index ...153 xi
  • HP mt20 | Administrator Guide - Page 12
    xii
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    options section of the support page for that model. Administrator guides, hardware reference guides, white papers, and other documentation ▲ Search for the thin client model, and then see the Manuals section of the support page for that model. NOTE: HP Device Manager and HP Remote Graphics Software
  • HP mt20 | Administrator Guide - Page 14
    Choosing an OS configuration HP ThinPro includes two OS configurations, each tailored for a different thin client deployment scenario: ● The feature also known as "kiosk mode" - Has fewer connection types than ThinPro - Supports only one connection to be configured and run at a time NOTE: You can
  • HP mt20 | Administrator Guide - Page 15
    ://www.hp.com/go/hpdm. ● HP Smart Client Services can manage HP ThinPro-based thin clients only and is optimized for use with Smart Zero and a "zero management" scenario. For more information, see HP Smart Client Services on page 57. To download HP Smart Client Services, go to the HP support website
  • HP mt20 | Administrator Guide - Page 16
    and Control Panel on page 38. NOTE: The first time you switch to administrator mode, you are prompted to set up an administrator password. The administrator password must be entered every subsequent time you switch to administrator mode. When in administrator mode, the screen is surrounded by a red
  • HP mt20 | Administrator Guide - Page 17
    2 GUI overview Desktop NOTE: The following image demonstrates the desktop for ThinPro with a U.S. locale setting. For Smart Zero, the taskbar is vertical and right-aligned by default, and the desktop theme varies by connection type. The display format of some taskbar information varies by locale
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    add or edit a connection. Lets you configure the thin client, switch between administrator mode and user mode, and check or provides information about certain functions and services. Items in the system tray can was not found or that there are some problems with the server-side settings. A red icon
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    Connection Manager (ThinPro only) NOTE: The following image demonstrates Connection Manager with a U.S. locale setting. Item (1) Connection list (2) Start (3) Stop (4) Edit (5) Delete (6) Add (7) Settings Description Lists the configured connections and whether each connection is
  • HP mt20 | Administrator Guide - Page 20
    is only available for the Citrix, RDP, and VMware Horizon View connection types. The following options are available: ● Show username field ● Show password field ● Show domain field ● Show smartcard checkbox ● Show 'remember me' checkbox NOTE: This option saves the user name and domain, but the
  • HP mt20 | Administrator Guide - Page 21
    Manager is set to that connection type's protocol. If you want to configure a thin client for kiosk mode in ThinPro (for example, if you want to use a connection type available only with ThinPro), manually configure the following settings for the desired connection: ● In Customization Center, set
  • HP mt20 | Administrator Guide - Page 22
    ® backends. Access type PNAgent (legacy) Web browser StoreFront XenApp version 4.5 / 5.5 / 5.6.5 / 7.X 4.5 / 5.5 / 5.6.5 / 7.X 4.5 / 5.5 / 5.6.5 / 7.X The following table describes the supported Citrix VDI-in-a-box backends. Access type PNAgent (legacy) Web browser StoreFront XenApp version
  • HP mt20 | Administrator Guide - Page 23
    Option Enable Session Reliability Enable Clipboard Redirection Use Data Compression Enable H264 Compression Enable Middle Button Paste User Agent String HDX Flash Redirection HDX Flash Server Side Content Fetch Sound Encryption Level Description Enables the Citrix Session Reliability feature. See
  • HP mt20 | Administrator Guide - Page 24
    to the proxy server. The password to use for connection to the proxy server. The Citrix ICA Client will request the alternate address defined interpret keyboard input. This is supported only for European languages. Controls the usage of Extended Unicode Keyboard Support (EUKS) on Windows servers.
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    Option Stop Direct key handling Alt+F1 ... Alt+F12 Description Specifies the key combination that disables Direct handling of keyboard shortcuts. Lets you add keyboard shortcuts to be handled. Session The following table describes the settings that are available under the Session category when
  • HP mt20 | Administrator Guide - Page 26
    Advanced category when editing a connection. HP True Graphics HP True Graphics offloads rich multimedia content to the thin client's GPU, delivering high-frame-rate images and boosting efficiency. Server-side requirements See the following table for a list of supported server-side products of the
  • HP mt20 | Administrator Guide - Page 27
    ISV Supported products VMware Horizon View™ 5.2 and 5.3 VMware View® 5.1 Client-side configuration NOTE: The information in this chapter applies to Citrix only. For VMware, simply use the Blast protocol to enable HP True Graphics. For more information about locating the options discussed in this
  • HP mt20 | Administrator Guide - Page 28
    by HP True Pro is used with the visual quality set to Always Lossless, because then the graphical information is not sent to the thin client in H.264 format. RDP The RDP client is based on FreeRDP 1.1 and meets the following requirements for RDP: ● Hardware-accelerated RemoteFX ● MMR supported
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    . The username for this connection. The password for this connection. The domain name for supported by your RDP server. Service The following table describes the settings that are available under the Service category when editing an RDP connection. Option Service Description Sets the RDP service
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    . For more information, see the HP ThinPro white paper RD Web Access The resulting sizes might be rounded. NOTE: RemoteFX supports only a fixed list of resolutions. If Window Size cache Attach to admin console Cross- between the RDP server and RDP client. Enables last-generation RDP encryption when
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    to fail, so it is not the default setting. Normally, the thin client's hostname is used for Client Access Licenses. This field allows a different value to be sent. USB redirection (USBR) instead. For more information, see the HP ThinPro white paper USB Manager (available in English only). Option
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    Preferred Settings allows the RDP client to choose which options to use to provide the best RDP experience. You can also select your own custom combination of options. Select to enable the timeout options. NOTE: For more information, see the HP ThinPro white paper RDP Connection Drop Detection
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    HP ThinPro white paper Enabling RemoteFX for RDP (available in English only). RDP multi-monitor sessions True multi-monitor support does not require special configuration. The RDP client the session and change the resolution on the local thin client. By default, all RDP sessions will be full-screen
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    as a native USB device, as if it were plugged in locally. Standard Windows drivers support the device in the remote session, and all device types are supported without requiring additional drivers on the thin client. Not all devices default to USB redirection. For example, USB keyboards, mice, and
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    file systems supported by the thin client will be mounted. The supported file systems thin client. This method requires both that the printer be configured on the thin client and a Windows driver be specified on the thin client because the RDP client needs to specify to the remote host which driver
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    Both the local and remote volume settings will affect the final volume. HP recommends setting the local volume to a maximum and adjusting the volume drivers for the smart card reader driver to be installed on the thin client. By default, the CCID and Gemalto drivers are installed, which adds support
  • HP mt20 | Administrator Guide - Page 37
    for the connection. Enter the password to use for the connection. logged in when the connection is established. NOTE: HP recommends enabling this option. Enables smart card login top Menu bar Description Makes the VMware Horizon View client close automatically after users log out of their desktops
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    deprecated RDP encryption Enable offscreen cache Attach to admin console Cross-session copy/paste Enable buffering of setting to fail, so it is not the default setting. Normally, the thin client's hostname is used for Client Access Licenses. This field allows a different value to be sent. TIP:
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    thin client and a Windows driver be specified on the thin client because the VMware Horizon View client needs to specify to the remote host which driver to use for the remote printer. This Windows driver must match the driver the connection log only. TIP: HP recommends increasing the timeout value
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    seconds after receiving the last network traffic from the server that the RDP client waits before stopping attempts to reconnect with that server. TIP: Select the shortcuts To help administer Windows systems, VMware Horizon View supports Windows keyboard shortcuts. For example, when Ctrl+Alt+Del
  • HP mt20 | Administrator Guide - Page 41
    , select playback, and capture devices. The VMware Horizon View client supports high-level audio-record redirection only via the PCoIP connection type and the VMware Horizon View client uses high-level audio redirection. To redirect the USB headset, use the thin client's USB Manager and select the
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    smart card driver must be installed on the thin client. See RDP smart card redirection on page 24 for more information on smart card driver installation. Once not support high-level webcam redirection and can redirect webcams only using USBR. Based on internal testing and validation, HP has found
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    will return an error and the user will not be allowed to connect. HP recommends that a signed certificate verified by a standard trusted root CA be do any configuration. If using an internal CA, the VMware Horizon View client connection returns an error until you complete one of the following tasks:
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    Result Trusted Untrusted Warning Error Description Connects without a certificate warning dialog and displays a green lock icon Connects without a certificate warning dialog and displays a red unlock icon Connects with a certificate warning dialog and displays a red unlock icon Does not allow the
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    on page 2. TeemTalk NOTE: These settings affect the connection you are currently configuring only. For more information about HP TeemTalk, see the User Guide for HP TeemTalk. Configuration The following table describes the settings that are available under the Configuration category when editing
  • HP mt20 | Administrator Guide - Page 46
    Use to specify an alternate location for the startup options. NOTE: For specific information on HP TeemTalk Command Line Startup Options, see the HP TeemTalk Terminal Emulator User Guide. Advanced NOTE: See Advanced connection settings on page 8 for information about the settings available under
  • HP mt20 | Administrator Guide - Page 47
    option if you want to compress the data sent between the server and thin client. If the server has an X server on it, select this option open user interfaces from the SSH session and display them locally on the thin client. Select this option and specify a command to initiate a temporary session to
  • HP mt20 | Administrator Guide - Page 48
    Option Background color Font Description The default color of the background in the SSH session. Valid options are: 7X14, 5X7, 5X8, 6X9, 6X12, 7X13, 8X13, 8X16, 9X15, 10X20, and 12X24. Advanced NOTE: See Advanced connection settings on page 8 for information about the settings available under the
  • HP mt20 | Administrator Guide - Page 49
    Option Name Enter command to run Description The connection name. The command to run to make the remote connection. Advanced NOTE: See Advanced connection settings on page 8 for information about the settings available under the Advanced category when editing a connection. Additional connection
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    you control the playback and input audio levels. Lets you configure the mouse speed and whether mouse input is right-handed or left-handed. On thin clients with a TouchPad, this menu option also lets you disable or enable the TouchPad. Lets you set up local and network printers. Local printers can
  • HP mt20 | Administrator Guide - Page 51
    Client aggregation HP ThinPro-based thin clients can support up to four monitors, depending on the hardware model. If you need additional screen real estate, client aggregation allows up to four thin clients to be combined together making it possible to have a total of 16 monitors controlled by a
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    C monitors will cause it to appear in the lower 1/3 of the left side of the thin client D monitors. NOTE: Desktop windows cannot span or be moved between thin clients. Typically, each thin client will create windows based on its connection to an associated remote computer, and there won't be a need
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    dragging the corresponding box to a new location. Once the aggregation clients and the aggregation server have been configured, they automatically attempt to establish view the connection status between computers. Display preferences HP ThinPro allows you to create profiles for display preferences
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    if necessary. TIP: The most common problem is that the wrong driver is being used for the printer. To change the driver, right-click the printer and select as the thin client's hostname, IP address, hardware model, and MAC address) in the background. For more information, see the HP ThinPro white
  • HP mt20 | Administrator Guide - Page 55
    Center Description Lets you set up or change system passwords for the thin client administrator and user. Lets you do the following: ● DNS settings ● IPSec rules ● Configuring VPN settings ● Configuring HP Velocity Wired network settings The following table describes the options available in
  • HP mt20 | Administrator Guide - Page 56
    server supports. ● The CA Certificate setting should point to the server's certificate on the local thin client. ● The Username and Password are Auto Connect Description Scans for available wireless networks. Use this box to manually enter the SSID of the wireless network if it is not found by
  • HP mt20 | Administrator Guide - Page 57
    OK. For EAP-FAST, set Anonymous Identity, Username, Password, and Provisioning Method. You do not need to change according to the MAC address of the thin client. You can alternatively set a custom hostname HP recommends using the http:// prefix for all three proxy settings because it is supported
  • HP mt20 | Administrator Guide - Page 58
    , and the Destination Address is the IP address of the system that the thin client is going to communicate with. NOTE: Only the PSK and Certificate authentication types are supported. Kerberos authentication is not supported. Use the Tunnel tab to configure settings for tunnel mode. Use the Phase
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    the Active Directory database. Lets you configure the HP Device Manager (HPDM) Agent. For more information, see the Administrator Guide for HPDM. Lets you configure the Automatic Update server manually. For more information, see HP Smart Client Services on page 57. Lets you remove system components
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    preserves all previously configured settings. For more information about HP Easy Tools, see the Administrator Guide for HP Easy Tools. Lets you restore the thin client to its default factory configuration. Lets you restore the thin client to a previous state or to its default factory configuration
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    ThinState allows you to capture and deploy an HP ThinPro image or configuration (profile) to another thin client of compatible model and hardware. Managing an HP ThinPro image Capturing an HP ThinPro image to an FTP server To capture an HP ThinPro image to an FTP server: IMPORTANT: The directory on
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    the progress. If a problem occurs, select Details for information. The desktop reappears after the capture is complete. Deploying an HP ThinPro image using FTP or HTTP IMPORTANT: If you abort a deployment, the previous image will not be restored and the contents of the thin client's flash drive will
  • HP mt20 | Administrator Guide - Page 63
    with a USB flash drive To deploy an HP ThinPro image with a USB flash drive: IMPORTANT: If you abort a deployment, the previous image will not be restored and the contents of the thin client's flash drive will be corrupted. In this state, the thin client must be reimaged using a USB flash drive
  • HP mt20 | Administrator Guide - Page 64
    flash drive: 1. Insert the USB flash drive containing the profile into a USB port on the target thin client. 2. Select Management > ThinState in Control Panel. 3. Select the HP ThinPro configuration, and then select Next. 4. Select restore a configuration, and then select Next. 5. Select on a USB
  • HP mt20 | Administrator Guide - Page 65
    now Description Makes a password required when accessing the thin client using VNC. Select Set Password to set the password. Enables a notification more information, see DHCP options on page 54. Lets you view the HP End-User License Agreement (EULA). Allows for network-based certificate management.
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    Use the Certificate Manager to manually install a certificate from a certificate authority (CA). enter information about the user, if desired. NOTE: The Common Name is required and is the thin client's Fully Qualified Domain Name (FQDN) by default. The other information is all optional. The Country
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    To learn more about how a DHCP option is used on the thin client and on the DHCP server: ▲ Select the icon in the Info column of that option. Advanced 55
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    following logs: ● Network Manager ● Smart Client Services ● DHCP Wired Leases ● DHCP Wireless Leases ● Kernel ● X Server ● Connection Manager The debug level can be changed to display additional information that might be requested by HP support for troubleshooting purposes. Select Diagnostic to save
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    to http://www.microsoft.com. Obtaining HP Smart Client Services To obtain HP Smart Client Services: 1. Go to http://www.hp.com/support. 2. Search for the thin client model. HP Smart Client Services can be found under the Software - System Management category of the Drivers, Software & Firmware page
  • HP mt20 | Administrator Guide - Page 70
    Editor on page 61), the tool lets you save it to the following folder: C:\Program Files (x86)\HP\HP Smart Client Service\auto-update \PersistentProfile\ You can also export an existing profile from a thin client using HP ThinState and copy the profile to this location. When searching for updates
  • HP mt20 | Administrator Guide - Page 71
    Troubleshooting on page 66. Using the DHCP tag update method On the Windows Server 2003 and Windows Server 2008 systems, DHCP tagging enables a thin client to update. Use this method to update specific thin clients; however, if you have only one or two clients to update, consider using the manual
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    DNS alias update method: ▲ Change the hostname of the server hosting HP Smart Client Services to auto-update or create a DNS alias of auto-update for that server. Using the manual update method Use the manual update method to connect a thin client to a specific server for an update. Also, use this
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    kits should be placed in the following directory: C:\Program Files (x86)\HP\HP Smart Client Service\auto-update\Packages To configure a client profile's platform settings: 1. On the Platform screen in Profile Editor, select an OS Build ID that corresponds to the desired image version. IMPORTANT
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    profile Use the Files screen in Profile Editor to add configuration files that will be installed on the thin client automatically when the client profile is installed. This is typically used for the following reasons: ● To add certificates ● To modify device settings when a registry setting for
  • HP mt20 | Administrator Guide - Page 75
    manually or through a factory reset. Adding certificates to a client profile Client profiles automatically include certificates that are imported to a standard client certificate store for the following applications: ● VMware Horizon View, Citrix, RDP ● Automatic Update ● HP Smart Client Services
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    Serial or parallel printer configuration You can use Profile Editor to set up the serial or parallel printer ports. A USB printer automatically maps when plugged in. Obtaining the printer settings Before configuring printer ports, obtain the printer's settings. If available, check the printer's
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    Generic/Text Only printer usually works. 7. If prompted to keep the existing driver and it is known to work, keep it, and then select Next. HP recommends this because it will verify the printer setup is correct. If it is not set up properly, review the settings and try again. NOTE: If the thin client
  • HP mt20 | Administrator Guide - Page 78
    . Verify that the server is set up properly and that HP Smart Client Services is running. Troubleshooting Citrix password expiration If users are not being prompted to change expired Citrix passwords, then make sure the XenApp Services site (PNAgent site) has the Prompt authentication method set to
  • HP mt20 | Administrator Guide - Page 79
    HP for troubleshooting. Because the system resets log files when it reboots, be sure to capture logs before a reboot. Saving system diagnostic data 1. Insert a USB flash drive into the thin client This file contains information on the system BIOS and graphics. This file lists the packages installed
  • HP mt20 | Administrator Guide - Page 80
    Viewing files in the /var/log folder The useful file in the /var/log folder is Xorg.0.log. Viewing files in the /etc folder The /etc folder contains the file system at the time the system diagnostics were run. 68 Chapter 9 Troubleshooting
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    select Install. 4. After installation, restart the thin client if prompted. HP ThinUpdate HP ThinUpdate allows you to download images and add-ons from HP and create bootable USB flash drives for image deployment. For more information see the Administrator Guide for HP ThinUpdate. HP ThinUpdate 69
  • HP mt20 | Administrator Guide - Page 82
    appendix do not apply to the HP mt20 Mobile Thin Client. You cannot modify BIOS settings or update the BIOS from within HP ThinPro on the HP mt20. There are two kinds of BIOS tools for HP ThinPro: ● BIOS settings tool-Used to retrieve or modify BIOS settings ● BIOS flashing tool-Used to update the
  • HP mt20 | Administrator Guide - Page 83
    have enough space for the captured image. Resizing the flash drive partition should no longer be necessary for HP thin clients that ship from the factory with HP ThinPro. For thin clients with HP ThinPro that are not using the entire flash drive for any reason, see the following information. To use
  • HP mt20 | Administrator Guide - Page 84
    then deploying the new profile ● Using the Registry Editor in the HP ThinPro user interface, which is available by typing regeditor in an . If set to 1, the RecordScale value will be set automatically based on the thin client model. Sets the volume for the microphone jack, ranging from 1 to 100. If
  • HP mt20 | Administrator Guide - Page 85
    CertMgr This registry category is used internally and does not have any user-defined entries. ConnectionManager Registry key root/ConnectionManager/customLogoPath root/ConnectionManager/defaultConnection root/ConnectionManager/minHeight root/ConnectionManager/minWidth root/ConnectionManager/
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    Registry key root/ConnectionType/custom/connections/ /autostart root/ConnectionType/custom/connections/ /autostartDelay root/ConnectionType/custom/connections/ /beforeStartingCommand root/ConnectionType/custom/connections/ /command root/ConnectionType/custom/connections/ <
  • HP mt20 | Administrator Guide - Page 87
    Registry key Description root/ConnectionType/custom/coreSettings/ generalSettingsEditor Sets the internal application name to use when the General Settings Manager is launched for this connection type. This key should not need to be modified. root/ConnectionType/custom/coreSettings/ icon16Path
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    Registry key Description root/ConnectionType/custom/gui/CustomManager/ widgets/command Controls the state of the Enter command to run widget in Custom Connection Manager. If set to active, the widget is visible in the UI and the user can interact with it. If set to inactive, the widget is hidden.
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    in this registry key's value will be removed after a Web Browser connection is ended. The file names should be separated by a comma, and a wildcard is supported. For example: *.rdf,cookies.sqlite If set to 1, the web browser will start in full screen. If kioskMode is disabled, the browser UI is
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    Registry key root/ConnectionType/firefox/connections/ /showBackForwardButton root/ConnectionType/firefox/connections/ /showHomeButton root/ConnectionType/firefox/connections/ /showSearchBar root/ConnectionType/firefox/connections/ /showTabsBar root/ConnectionType/firefox/
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    Registry key root/ConnectionType/firefox/coreSettings/ restartIdleTime root/ConnectionType/firefox/coreSettings/ serverRequired root/ConnectionType/firefox/coreSettings/ stopProcess root/ConnectionType/firefox/coreSettings/ wrapperScript root/ConnectionType/firefox/general/ enableUserChanges root/
  • HP mt20 | Administrator Guide - Page 92
    Registry key root/ConnectionType/firefox/gui/ FirefoxManager/widgets/hasDesktopIcon root/ConnectionType/firefox/gui/ FirefoxManager/widgets/kioskMode root/ConnectionType/firefox/gui/ FirefoxManager/widgets/label root/ConnectionType/firefox/gui/ FirefoxManager/widgets/showBackForwardButton root/
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    the general settings for this connection type using Connection Manager. This key has no effect on Smart Zero. Specifies extra arguments for the xfreerdp client. Run xfreerdp --help from an X terminal to see all available arguments. Sets the hostname or IP address to connect to. The port number can
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    local system. If set to 1, compression of RDP data sent between the client and the server is enabled. This registry key is either used internally or If set to 1, RD Gateway is expected to be used. Sets the default password to supply to the RD Gateway during login. This value is usually encrypted.
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    the extension is disabled for non-USB storage partitions that are not used by HP ThinPro. If set to 1, the Domain field is shown in the login dialog disabled. If set to 0, the checkbox is hidden. If set to 1, the Show password button is shown in the login dialog for the connection. If set to 2, the
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    -bandwidth connections. Generally, this only affects RemoteFX. If set to 2, the value is selected based on the thin client performance. If set to 1, font smoothing is allowed if supported by the server and enabled. Turning off font smoothing can improve performance on low-bandwidth connections. If
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    thin client supports H.264 for desktop display. The server must also support to RD Web Access, a connection to an RD Web Access service is done first to retrieve a feed of the published RemoteApp deprecated and might disappear in a future release of HP ThinPro. This setting should be disabled only in
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    passed. If set to 3, all insecure connections are refused. Sets the thin client hostname that is sent to the remote host. If left blank, the audio devices are redirected as configured in USB Manager. Generally, HP recommends setting this value to 1 so that high-level audio redirection is used.
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    Registry key root/ConnectionType/freerdp/connections/ /usbMiscRedirection root/ConnectionType/freerdp/connections/ /usbStorageRedirection root/ConnectionType/freerdp/connections/ /username root/ConnectionType/freerdp/connections/ /waitForNetwork root/ConnectionType/freerdp/
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    Registry key root/ConnectionType/freerdp/connections/ /xkbLayoutId root/ConnectionType/freerdp/coreSettings/ USBrelevant root/ConnectionType/freerdp/coreSettings/ appName root/ConnectionType/freerdp/coreSettings/ className root/ConnectionType/freerdp/coreSettings/ disableLinkDropWarning root/
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    that brings up a dialog for updating their password. If this key is set is 1, supported codecs played through Windows Media Player to be redirected to the client This is typically used to identify the thin client associated with a particular RDP session. expected underlying Windows driver SerCx2.sys,
  • HP mt20 | Administrator Guide - Page 102
    Registry key root/ConnectionType/ssh/connections// authorizations/user/edit root/ConnectionType/ssh/connections// authorizations/user/execution root/ConnectionType/ssh/connections// autoReconnect root/ConnectionType/ssh/connections// autoReconnectDelay root/ConnectionType/ssh
  • HP mt20 | Administrator Guide - Page 103
    Registry key root/ConnectionType/ssh/connections// label root/ConnectionType/ssh/connections// port root/ConnectionType/ssh/connections// startMode root/ConnectionType/ssh/connections/ /tty root/ConnectionType/ssh/connections// username root/ConnectionType/ssh/
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    Registry key Description set to custom, a custom execution script specified by wrapperScript will be executed with the argument stop to terminate the process gracefully. root/ConnectionType/ssh/coreSettings/watchPid If set to 1, the connection is monitored under the name specified by appName. This
  • HP mt20 | Administrator Guide - Page 105
    Registry key root/ConnectionType/ssh/gui/SshManager/ widgets/font root/ConnectionType/ssh/gui/SshManager/ widgets/foregroundColor root/ConnectionType/ssh/gui/SshManager/ widgets/fork root/ConnectionType/ssh/gui/SshManager/ widgets/hasDesktopIcon root/ConnectionType/ssh/gui/SshManager/ widgets/
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    teemtalk Registry key root/ConnectionType/teemtalk/authorizations/ user/add root/ConnectionType/teemtalk/authorizations/ user/general root/ConnectionType/teemtalk/connections/ /afterStartedCommand root/ConnectionType/teemtalk/connections/ /afterStoppedCommand root/ConnectionType/
  • HP mt20 | Administrator Guide - Page 107
    Registry key root/ConnectionType/teemtalk/connections/ /systembeep root/ConnectionType/teemtalk/connections/ /ttsName root/ConnectionType/teemtalk/connections/ /waitForNetwork root/ConnectionType/teemtalk/coreSettings/ USBrelevant root/ConnectionType/teemtalk/coreSettings/ appName
  • HP mt20 | Administrator Guide - Page 108
    Registry key root/ConnectionType/teemtalk/gui/ TeemtalkManager/name root/ConnectionType/teemtalk/gui/ TeemtalkManager/status root/ConnectionType/teemtalk/gui/ TeemtalkManager/title root/ConnectionType/teemtalk/gui/ TeemtalkManager/widgets/autoReconnect root/ConnectionType/teemtalk/gui/
  • HP mt20 | Administrator Guide - Page 109
    Registry key root/ConnectionType/telnet/connections/ /afterStoppedCommand root/ConnectionType/telnet/connections/ /authorizations/user/edit root/ConnectionType/telnet/connections/ /authorizations/user/execution root/ConnectionType/telnet/connections/ /autoReconnect root/
  • HP mt20 | Administrator Guide - Page 110
    Registry key Description root/ConnectionType/telnet/coreSettings/ USBrelevant root/ConnectionType/telnet/coreSettings/ appName root/ConnectionType/telnet/coreSettings/ className root/ConnectionType/telnet/coreSettings/ editor root/ConnectionType/telnet/coreSettings/ generalSettingsEditor root/
  • HP mt20 | Administrator Guide - Page 111
    Registry key Description root/ConnectionType/telnet/gui/TelnetManager/ widgets/address Controls the state of the Address widget in Telnet Connection Manager. If set to active, the widget is visible in the UI and the user can interact with it. If set to inactive, the widget is hidden. If set to
  • HP mt20 | Administrator Guide - Page 112
    will attempt to log in automatically if all fields are provided. If set to 0, users have to select Connect manually in the VMware Horizon View client, log in, and select a desktop. root/ConnectionType/view/connections// autostart root/ConnectionType/view/connections// autostartDelay If
  • HP mt20 | Administrator Guide - Page 113
    /connections// directory If set to 1, the connection is ended after the first desktop is closed. If set to 0, the VMware Horizon View client returns to the desktop selection screen. This is enabled by default to prevent users from accidentally leaving the connection at the desktop selection
  • HP mt20 | Administrator Guide - Page 114
    but disabled. If set to 0, the field is hidden. If set to 1, the Password field is shown in the login dialog for the connection. If set to 2, the disabled. If set to 0, the checkbox is hidden. If set to 1, the Show password button is shown in the login dialog for the connection. If set to 2, the
  • HP mt20 | Administrator Guide - Page 115
    not supported by the video driver can cause screen corruption or launch failures. If set to 1, compression of RDP data sent between the client and sent to the remote host. This is typically used to identify the thin client associated with a particular RDP session. The sent hostname can be overridden
  • HP mt20 | Administrator Guide - Page 116
    configurations, and should be considered experimental and unsupported. Enabling this setting simply advises the server that the thin client supports H.264 for desktop display. The server must also support H.264, and the server makes the final decision on what codecs are used. This setting affects
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    order. If set to 1, RemoteFX is used if available. Sets the thin client hostname that is sent to the remote host. If left blank, the audio device. If set to any other value, audio is disabled. Generally, HP recommends setting this value to Bring to this computer and not redirecting USB playback
  • HP mt20 | Administrator Guide - Page 118
    the connection. This key should not need to be modified. root/ConnectionType/view/general/rdpOptions Options specified here will be forwarded directly to the RDP client if RDP is used as the display protocol for the VMware Horizon View connection. To see a full list of options, enter the following
  • HP mt20 | Administrator Guide - Page 119
    Registry key root/ConnectionType/view/gui/viewManager/ widgets/autostart root/ConnectionType/view/gui/viewManager/ widgets/fallBackConnection root/ConnectionType/view/gui/viewManager/ widgets/label Description Controls the state of the Auto start priority widget in VMware Horizon View Connection
  • HP mt20 | Administrator Guide - Page 120
    Registry key Description root/ConnectionType/xdmcp/connections// This registry key is either used internally or reserved for future coord use. The value should not be changed. root/ConnectionType/xdmcp/connections// This registry key is either used internally or reserved for future
  • HP mt20 | Administrator Guide - Page 121
    Registry key Description root/ConnectionType/xdmcp/coreSettings/ desktopButton This registry key is either used internally or reserved for future use. The value should not be changed. root/ConnectionType/xdmcp/coreSettings/editor Sets the internal application name to use when Connection Manager
  • HP mt20 | Administrator Guide - Page 122
    Registry key root/ConnectionType/xdmcp/gui/XdmcpManager/ widgets/autoReconnect root/ConnectionType/xdmcp/gui/XdmcpManager/ widgets/autostart root/ConnectionType/xdmcp/gui/XdmcpManager/ widgets/color root/ConnectionType/xdmcp/gui/XdmcpManager/ widgets/fontServer root/ConnectionType/xdmcp/gui/
  • HP mt20 | Administrator Guide - Page 123
    xen Registry key root/ConnectionType/xen/authorizations/ user/add root/ConnectionType/xen/authorizations/user/ general root/ConnectionType/xen/connections// SingleSignOn root/ConnectionType/xen/connections// address root/ConnectionType/xen/connections// afterStartedCommand root/
  • HP mt20 | Administrator Guide - Page 124
    for use with the connection. Sets the fallback connection via its UUID. If set to 1, only HTTPS connections are allowed. If set to 1, the Citrix client launches in full screen mode when started. If set to 1, the desktop icon for this connection is enabled. This key has no effect on Smart
  • HP mt20 | Administrator Guide - Page 125
    but disabled. If set to 0, the field is hidden. If set to 1, the Password field is shown in the login dialog for the connection. If set to 2, the disabled. If set to 0, the checkbox is hidden. If set to 1, the Show password button is shown in the login dialog for the connection. If set to 2, the
  • HP mt20 | Administrator Guide - Page 126
    Registry key root/ConnectionType/xen/connections// unplugSmartCardAction root/ConnectionType/xen/connections// username root/ConnectionType/xen/connections// waitForNetwork root/ConnectionType/xen/coreSettings/ USBrelevant root/ConnectionType/xen/coreSettings/appName root/
  • HP mt20 | Administrator Guide - Page 127
    is not attempted. Otherwise, it gives the time (in seconds) that HP ThinPro attempts to reconnect to the virtual machine. root/ConnectionType/xen/coreSettings/ specific auto-reconnect. This occurs internally within the Citrix client without restarting the connection. This setting directly maps to
  • HP mt20 | Administrator Guide - Page 128
    connection is forced to bypass the Citrix Web Interface and PNAgent services. Authentication will occur on the server after the initial connection has is supported for the 32-bit version of HP ThinPro only. Controls the behavior of HDX Flash Server-Side Content Fetching. If disabled, the client will
  • HP mt20 | Administrator Guide - Page 129
    Registry key root/ConnectionType/xen/general/ enableHDXMediaStream root/ConnectionType/xen/general/enableHWH264 root/ConnectionType/xen/general/ enableMapOnA ... enableMapOnZ root/ConnectionType/xen/general/ enableMultiMedia root/ConnectionType/xen/general/ enableOffScreenSurface root/ConnectionType
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    to 1, the client manager (wfcmgr) will not display when a client session terminates. password to use if a manual proxy setting is selected via proxyType. This password supported if a local browser is installed. root/ConnectionType/xen/general/proxyUser Sets the proxy username to use if a manual
  • HP mt20 | Administrator Guide - Page 131
    . Using the persistent disk cache increases performance across low-bandwidth connections but reduces the amount of available disk space on the thin client. For thin clients on high-speed LANs, usage of the persistent disk cache is not necessary. This setting directly maps to the Citrix .ini file
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    to interpret keyboard input. This is supported for European languages only. This setting key will be presented by the Citrix client and will be helpful for administrators to xen/gui/XenManager/ widgets/address Controls the state of the Service URL widget in Citrix Connection Manager. If set to
  • HP mt20 | Administrator Guide - Page 133
    Registry key root/ConnectionType/xen/gui/XenManager/ widgets/appInMenu root/ConnectionType/xen/gui/XenManager/ widgets/appOnDesktop root/ConnectionType/xen/gui/XenManager/ widgets/autoReconnect root/ConnectionType/xen/gui/XenManager/ widgets/autoStartDesktop root/ConnectionType/xen/gui/XenManager/
  • HP mt20 | Administrator Guide - Page 134
    the widget is visible in the readonly state. Controls the state of the Password widget in Citrix Connection Manager. If set to active, the widget is autoStartResource or autoStartDesktop is enabled. DHCP This folder exists to support temporary registry keys that are added when the system acquires
  • HP mt20 | Administrator Guide - Page 135
    If set to 0, the standard mode (a 1-4 monitor configuration) is used. If set to 1, a 6-monitor configuration can be used, but only on supported platforms with the appropriate add-on card. root/Display/Configuration/hexlayout Sets the layout in 6-monitor mode. root/Display/Configuration/hexprofile
  • HP mt20 | Administrator Guide - Page 136
    of the third monitor. Sets the color temperature or direct RGB scaling for thin clients with built-in monitors. The entry is a 6-digit hex value (RRGGBB supported values are dependent on the monitor. Setting a refresh rate that is not supported by the attached monitor will lead to a black screen. HP
  • HP mt20 | Administrator Guide - Page 137
    If set to 1, the password is encrypted. Sets the FTP proxy address. HP recommends using the following format for this value because the http prefix is better supported: http://ProxyServer:Port Sets the hostname of the thin client. Sets the HTTP proxy address. HP recommends using the following format
  • HP mt20 | Administrator Guide - Page 138
    /Network/IPSec/IPSecRules// MMAuthMethodPrivateKey If the authentication method is Certificate, the private key file path that corresponds with the client certificate is saved in this registry key. root/Network/IPSec/IPSecRules// MMDHGroup Sets the phase 1 Diffie-Hellman group. root
  • HP mt20 | Administrator Guide - Page 139
    -udp. Sets the VPNC NAT traversal mode. Sets the VPNC user password. Sets the VPNC Diffie-Hellman group to use for Perfect Forward Secrecy (Full or Half) to support switches and hubs that do not perform appropriate auto-negotiation. Sets the IPv4 address of the thin client. This setting will only
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    are used. HP does not recommend using Static in a generic client profile because it will cause all thin clients to receive the duplex mode (Full or Half) to support switches and hubs that do not perform auto-negotiation. Sets the IPv4 address of the client. This setting takes effect only if Method
  • HP mt20 | Administrator Guide - Page 141
    UUID>/EAPTLS/ PrivateKey Sets the path to a private key file for TLS authentication. root/Network/Wired/Profiles//Security/ Sets the password to a private key file for TLS authentication. EAPTLS/PrivateKeyPassword root/Network/Wired/Profiles//EAPTLS/ UserCert Sets the path to a user
  • HP mt20 | Administrator Guide - Page 142
    Profiles//IPv4/ Method Description Sets the PEAP version. Sets the password. Sets the path to a private key file. This is DefaultGateway registry keys are used. HP does not recommend using Static in a generic client profile because it will cause all thin clients to receive the same IP address
  • HP mt20 | Administrator Guide - Page 143
    , and DefaultGateway registry keys are used. HP does not recommend using Static in a generic client profile, because all clients would use the same IP address. Sets path to the PAC file for EAP FAST authentication. Sets the password for EAP FAST authentication. Sets the username for EAP FAST
  • HP mt20 | Administrator Guide - Page 144
    root/Network/Wireless/SSIDHidden Description Sets the PEAP version. Sets the password for EAP PEAP authentication. Sets the username for EAP PEAP Sets the path to a private key file for TLS authentication. Sets the password to a private key file for TLS authentication. Sets the path to a user
  • HP mt20 | Administrator Guide - Page 145
    authentication type. Sets the WEP password index. Sets the subnet useful for mobile computing. driver that is currently supported. Overrides the country value from the BIOS in case the BIOS does not have the necessary value. The bcmwl driver accepts the wl_country option, which is retrieved from BIOS
  • HP mt20 | Administrator Guide - Page 146
    enabled. If set to 0, this feature is disabled. HP Velocity is not supported on the HP t420 or HP mt20. If set to 1, HP Velocity is enabled. If set to 2, HP Velocity is enabled in Monitor mode. If set to 0, HP Velocity is disabled. HP Velocity is not supported on the HP t420. If set to 1, and if the
  • HP mt20 | Administrator Guide - Page 147
    Registry key Description root/Power/default/battery/cpuMode root/Power/default/battery/criticalBattery root/Power/default/battery/ criticalBatteryAction root/Power/default/battery/emergencyBattery root/Power/default/battery/ emergencyBatteryAction root/Power/default/battery/lidAction root/Power/
  • HP mt20 | Administrator Guide - Page 148
    Sets the SCEP server name. root/ScepMgr/ScepEnroll/ScepServers// ServerUrl Sets the SCEP server URL, which is necessary for the SCEP client to enroll a certificate. root/ScepMgr/ScepEnroll/ScepServers// Status/Code Contains the status code of the SCEP enrollment. This value is read
  • HP mt20 | Administrator Guide - Page 149
    Registry key Description root/Search/Category/Applications/Desktop/ checked root/Search/Category/Applications/Desktop/ enabled root/Search/Category/Applications/icon root/Search/Category/Applications/name root/Search/Category/FileSystem/caseSensitive root/Search/Category/FileSystem/enabled
  • HP mt20 | Administrator Guide - Page 150
    set to 0, the Network tab of the System Information window is hidden from end users. root/SystemInfo/Pages/SoftwareInformationTab/ If set to 0, the Service Packs tab in the Software Information ServicePacks section of the System Information window is hidden from end users. root/SystemInfo/Pages
  • HP mt20 | Administrator Guide - Page 151
    Smart Client Services. If set to 1, the DHCP tag, DNS alias, and broadcast update methods for Automatic Update are disabled. When performing a manual update, the password, path, protocol, user, and ServerURL registry keys must be set to ensure the update server is known. If set to 1, the thin client
  • HP mt20 | Administrator Guide - Page 152
    /ManualUpdate Controls the state of the Enable manual configuration widget in the Automatic Update tool. the read- only state. root/auto-update/password Sets the password used when ManualUpdate is enabled. This is If set to 1, the current thin client configuration settings will be preserved when
  • HP mt20 | Administrator Guide - Page 153
    Sets the Background Sysinfo shadow offset. If set to 0, the shadow is disabled. Sets the Background Sysinfo text. For more information, see the HP ThinPro white paper Login Screen Customization (available in English only). Sets the Background Sysinfo text color. Sets the Background Sysinfo text size
  • HP mt20 | Administrator Guide - Page 154
    for when checking for updates. If set to -1, there is no timeout. Sets the FTP URL for image updates. If set to 1, the current thin client configuration settings will be preserved when an image update occurs via the initial configuration wizard. Sets the timeout period in seconds to search for self
  • HP mt20 | Administrator Guide - Page 155
    primary keyboard variant. Sets the secondary keyboard variant. logging Registry key root/logging/general/debug Description If set to 1, debugging is enabled for all debug-supported subsystems. This is usually used in conjunction with keyboard 143
  • HP mt20 | Administrator Guide - Page 156
    Registry key root/logging/general/debugLevel root/logging/general/showDebugLevelBox mouse Registry key root/mouse/MouseHandedness root/mouse/MouseSpeed root/mouse/MouseThreshold root/mouse/enableTrackpad restore-points Registry key root/restore-points/factory screensaver Registry key root/
  • HP mt20 | Administrator Guide - Page 157
    on unless turned off manually. If set to 1, the screen saver is enabled. If set to 1, sleep mode is enabled. If set to 1, a password is required to before the screen saver starts. Sets the timeout delay in minutes before the thin client goes into sleep mode. Description If set to 1, all users are
  • HP mt20 | Administrator Guide - Page 158
    addresses can be provided here if desired. Sets the web server URL (such as hp.com) to use when fetching the time using the http protocol. This URL can . If set to 1, the 24-hour format is used. If set to 1, the thin client will attempt to set the time zone via DHCP. To properly set the time zone via
  • HP mt20 | Administrator Guide - Page 159
    . These keys should not need to be modified. Sets the locale for the thin client. This locale will also be forwarded to the remote connection. Valid locales are Description If set to 1, an administrator password is required to do USB updates. If set to 1, USB update auto-detection is
  • HP mt20 | Administrator Guide - Page 160
    value should not be changed. root/users/root/password Sets the administrator password. If empty, administrator mode is locked. root/ the systems listed under root/users/user/ xhosts are allowed to remotely control the thin client. root/users/user/apps/hptc-ad-dns-mgr/ authorized If set to 1,
  • HP mt20 | Administrator Guide - Page 161
    Registry key Description root/users/user/apps/hptc-energy-star/ authorized If set to 1, the Energy Star Control Panel item is accessible by end users. root/users/user/apps/hptc-i18n-mgr/authorized If set to 1, the Language Control Panel item is accessible by end users. root/users/user/apps/hptc
  • HP mt20 | Administrator Guide - Page 162
    shown to the user when someone is attempting to connect to the thin client using VNC. Sets the timeout in seconds for the notification dialog the user when someone is attempting to connect to the thin client using VNC. Sets the password for VNC shadowing. The key vncUsePassword must also be enabled
  • HP mt20 | Administrator Guide - Page 163
    /widgets/ vncTakeEffectRightNow Description If set to 1, the password specified in vncPassword is required for VNC shadowing. If the widget is visible in the read-only state. Controls the state of the Set Password widget in the VNC Shadow tool. If set to active, the widget is visible
  • HP mt20 | Administrator Guide - Page 164
    Description widget is hidden. If set to read-only, the widget is visible in the read-only state. Controls the state of the VNC Use Password widget in the VNC Shadow tool. If set to active, the widget is visible in the UI and the user can interact with it. If
  • HP mt20 | Administrator Guide - Page 165
    . See HPDM Agent See also remote management service HP Smart Client Services installing 57 overview 57 Profile Editor. See Profile Editor supported operating systems 57 See also remote management service HP TeemTalk. See TeemTalk HP True Graphics 14 HP Velocity 46 HPDM Agent 47 I image updates
  • HP mt20 | Administrator Guide - Page 166
    53 thin clients updating. See updating thin clients ThinPro. See OS configuration ThinState. See HP ThinState touch screen settings 38 troubleshooting 66 network connectivity 66 using system diagnostics 66 U updating thin clients broadcast update 59 DHCP tagging update 59 DNS alias update 60 manual
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HP ThinPro 6.1.1
Administrator Guide