HP mt20 Administrator Guide - Page 42

VMware Horizon View smart card redirection, Changing the VMware Horizon View protocol, Connection

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NOTE: VMware and HP do not recommend using USBR for headsets. A large amount network bandwidth is required to stream audio data over the USBR protocol. Also, you might experience poor audio quality with this method. VMware Horizon View smart card redirection To use a smart card to log in to the VMware Horizon View server: 1. Be sure smart card login is enabled in the VMware Horizon View Connection Manager. After starting the connection, the VMware Horizon View client will display a list of server credentials. 2. To unlock the credentials and access the VMware Horizon View Manager server, type the appropriate PIN for the server. NOTE: After you supply the correct PIN, the user's credentials will be used to log in to the VMware Horizon View Manager server. Please see the VMware Horizon View documentation for details on configuring the server to support smart card login. As long as the server is configured to allow smart card login, the user's credentials will pass through and they will be logged in to the desktop without having to enter their PIN again. NOTE: To log in to the VMware Horizon View Manager administrator server with a smart card, the local smart card driver must be installed on the thin client. See RDP smart card redirection on page 24 for more information on smart card driver installation. Once logged in to the remote host, the smart card will be passed to the remote host using a virtual channel, not USBR. This virtual channel redirection makes sure that the smart card can be used for tasks such as email signing, screen locking, and so on, but might cause the smart card to not show as a smart card device in the Windows Device Manager. NOTE: The remote host must have the proper smart card drivers installed. VMware Horizon View webcam redirection The VMware Horizon View client supports high-level webcam redirection only through RTAV using x86 units connected to a back-end server running VMware Horizon View 5.2 Feature Pack 2 or higher. Other connection methods do not support high-level webcam redirection and can redirect webcams only using USBR. Based on internal testing and validation, HP has found that the performance of a webcam connected through basic USBR performs poorly. HP does not recommend the use of this configuration and suggests that customers who require this function test using x86 units with RTAV technology to ensure satisfactory levels of performance. With USBR, the webcam might perform poorly or not at all. See RDP USB redirection on page 22 for more information. Changing the VMware Horizon View protocol VMware Horizon View Client can use either the PCoIP, RDP, or BLAST protocol. To change the protocol: 1. In VMware Horizon View Client, select a pool that supports one of the supported protocols. 2. Under the Connection menu, select Settings. 3. Change the protocol by using the drop-down box next to Connect Via. NOTE: Use VMware Horizon View Manager to set which protocol should be used for each desktop pool. TIP: HP recommends using the PCoIP protocol to enhance the desktop experience. However, the RDP protocol provides more options for customization and might work better on slower connections. 30 Chapter 4 Connection types

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NOTE:
VMware and HP do not recommend using USBR for headsets. A large amount network
bandwidth is required to stream audio data over the USBR protocol. Also, you might experience poor
audio quality with this method.
VMware Horizon View smart card redirection
To use a smart card to log in to the VMware Horizon View server:
1.
Be sure smart card login is enabled in the VMware Horizon View Connection Manager.
After starting the connection, the VMware Horizon View client will display a list of server credentials.
2.
To unlock the credentials and access the VMware Horizon View Manager server, type the appropriate PIN
for the server.
NOTE:
After you supply the correct PIN, the user’s credentials will be used to log in to the VMware Horizon
View Manager server. Please see the VMware Horizon View documentation for details on
configuring
the
server to support smart card login. As long as the server is
configured
to allow smart card login, the user’s
credentials will pass through and they will be logged in to the desktop without having to enter their PIN again.
NOTE:
To log in to the VMware Horizon View Manager administrator server with a smart card, the local
smart card driver must be installed on the thin client. See
RDP smart card redirection
on page
24
for more
information on smart card driver installation. Once logged in to the remote host, the smart card will be passed
to the remote host using a virtual channel, not USBR. This virtual channel redirection makes sure that the
smart card can be used for tasks such as email signing, screen locking, and so on, but might cause the smart
card to not show as a smart card device in the Windows Device Manager.
NOTE:
The remote host must have the proper smart card drivers installed.
VMware Horizon View webcam redirection
The VMware Horizon View client supports high-level webcam redirection only through RTAV using x86 units
connected to a back-end server running VMware Horizon View 5.2 Feature Pack 2 or higher. Other connection
methods do not support high-level webcam redirection and can redirect webcams only using USBR. Based on
internal testing and validation, HP has found that the performance of a webcam connected through basic
USBR performs poorly. HP does not recommend the use of this
configuration
and suggests that customers
who require this function test using x86 units with RTAV technology to ensure satisfactory levels of
performance. With USBR, the webcam might perform poorly or not at all. See
RDP USB redirection
on page
22
for more information.
Changing the VMware Horizon View protocol
VMware Horizon View Client can use either the PCoIP, RDP, or BLAST protocol.
To change the protocol:
1.
In VMware Horizon View Client, select a pool that supports one of the supported protocols.
2.
Under the
Connection
menu, select
Settings
.
3.
Change the protocol by using the drop-down box next to
Connect Via
.
NOTE:
Use VMware Horizon View Manager to set which protocol should be used for each desktop pool.
TIP:
HP recommends using the PCoIP protocol to enhance the desktop experience. However, the RDP
protocol provides more options for customization and might work better on slower connections.
30
Chapter 4
Connection types