HP nx8220 Getting Started - Page 3

Next Steps, Notebook Tour, A Troubleshooting, Is the Notebook Unable to Start Up?.. A-3

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Contents 3 Next Steps Protect Your Notebook 3-1 Protect the Notebook from Viruses 3-2 Protect the Notebook from Power Surges 3-3 Protect Your Privacy 3-3 Use the Notebook Safely 3-5 Turn Off the Notebook Properly 3-6 4 Notebook Tour Top Components 4-2 Front, Rear, Left-Side and Right-Side Components . . . . 4-4 Bottom Components 4-6 A Troubleshooting Quick Troubleshooting A-2 Power Features A-2 Is the Notebook Unable to Start Up A-3 Is the Notebook Screen Blank A-4 Is Software Functioning Abnormally A-5 Is the Notebook Unresponsive A-6 Is the Notebook Overheating A-7 Is an External Device Not Working A-7 Help and Support Center A-8 Contact Customer Care A-9 Preparing to Call Customer Care A-9 Contacting Customer Care by E-mail or Telephone A-10 Taking the Notebook to a Service Partner A-10 iv Getting Started

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Contents
3 Next Steps
Protect Your Notebook . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1
Protect the Notebook from Viruses . . . . . . . . . . . . . . 3–2
Protect the Notebook from Power Surges . . . . . . . . . 3–3
Protect Your Privacy . . . . . . . . . . . . . . . . . . . . . . . . . 3–3
Use the Notebook Safely . . . . . . . . . . . . . . . . . . . . . . 3–5
Turn Off the Notebook Properly . . . . . . . . . . . . . . . . 3–6
4 Notebook Tour
Top Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2
Front, Rear, Left-Side and Right-Side Components . . . . 4–4
Bottom Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–6
A Troubleshooting
Quick Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . A–2
Power Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–2
Is the Notebook Unable to Start Up?. . . . . . . . . . . . . A–3
Is the Notebook Screen Blank? . . . . . . . . . . . . . . . . . A–4
Is Software Functioning Abnormally? . . . . . . . . . . . A–5
Is the Notebook Unresponsive? . . . . . . . . . . . . . . . . . A–6
Is the Notebook Overheating? . . . . . . . . . . . . . . . . . . A–7
Is an External Device Not Working?. . . . . . . . . . . . . A–7
Help and Support Center . . . . . . . . . . . . . . . . . . . . . . . . . A–8
Contact Customer Care . . . . . . . . . . . . . . . . . . . . . . . . . . A–9
Preparing to Call Customer Care. . . . . . . . . . . . . . . . A–9
Contacting Customer Care by E-mail
or Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–10
Taking the Notebook to a Service Partner. . . . . . . . A–10
Getting Started
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