IBM 621858U Installation Guide - Page 2

Computer Support

Page 2 highlights

Computer Support Computer working Yes properly? No Check all cables for loose connections and verify that all optional devices you installed are on the compatibility matrix. You can view the compatibility matrix at http://www.pc.ibm.com/us/compat/ intellistation/ Problem Yes solved? No Use the troubleshooting information provided with your computer to determine the cause of the problem and the action to take. Problem Yes solved? No Flash the latest levels of BIOS, and download the latest level of diagnostics. You can download this code at http://www.ibm.com/pc/support/ Register your computer. Go to http://www.ibm.com/pc/register/ View information about IBM Support Line at http://www.ibm.com/services/sl/products/ or view support telephone numbers at http://www.ibm.com/planetwide/ View support telephone numbers at http://www.ibm.com/planetwide/ Yes Problem No solved? Hardware Software Hardware or Software problem?

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Computer Support
Register your computer.
Go to
Yes
No
No
Use the troubleshooting
information provided with
your computer to determine
the cause of the problem
and the action to take.
Flash the latest levels of BIOS,
and download the latest level of
diagnostics.
You can download
this code at
No
No
Yes
Yes
Yes
Check all cables for loose connections
and verify that all optional devices you
installed are on the compatibility matrix.
You can view the
at
compatibility matrix
intellistation/
Computer working
properly?
Problem
solved?
Problem
solved?
Problem
solved?
Hardware
or Software
problem?
View information about IBM Support
Line at
or view support telephone numbers at
View support telephone numbers at
Hardware
Software