IBM 621858U Installation Guide - Page 54

Diskette, drive, problems

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by "(Trained service technician)," that step must be performed only by a trained service technician. Symptom Action The CD or DVD drive tray is not working. 1. Make sure that the computer is turned on. 2. Insert the end of a straightened paper clip into the manual tray-release opening. 3. Reseat the CD or DVD drive cable. 4. Replace the following components one at a time, in the order shown, restarting the computer each time: a. CD or DVD drive b. CD or DVD drive cable Diskette drive problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by "(Trained service technician)," that step must be performed only by a trained service technician. Symptom Action The diskette drive activity LED stays lit, or the computer bypasses the diskette drive. 1. If there is a diskette in the drive, make sure that: v The diskette drive is enabled in the Configuration/Setup Utility program. v The diskette is good and not damaged. (Try another diskette if you have one.) v The diskette is inserted correctly in the drive. v The diskette contains the necessary files to start the computer. v The software program is working correctly. v The cable is installed correctly (in the proper orientation). 2. To prevent diskette drive read/write errors, make sure that the distance between monitors and diskette drives is at least 76 mm (3 in.). 3. Run the diskette drive diagnostic test. 4. Reseat the diskette drive cable. 5. Replace the following components one at a time, in the order shown, restarting the computer each time. a. Diskette drive cable b. Diskette drive c. (Trained service technician only) System board. 42 IBM IntelliStation M Pro Type 6218: Installation Guide

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v
Follow
the
suggested
actions
in
the
order
in
which
they
are
listed
in
the
Action
column
until
the
problem
is
solved.
v
See
the
parts
listing
in
the
Problem
Determination
and
Service
Guide
to
determine
which
components
are
customer
replaceable
units
(CRU)
and
which
components
are
field
replaceable
units
(FRU).
v
If
an
action
step
is
preceded
by
“(Trained
service
technician),”
that
step
must
be
performed
only
by
a
trained
service
technician.
Symptom
Action
The
CD
or
DVD
drive
tray
is
not
working.
1.
Make
sure
that
the
computer
is
turned
on.
2.
Insert
the
end
of
a
straightened
paper
clip
into
the
manual
tray-release
opening.
3.
Reseat
the
CD
or
DVD
drive
cable.
4.
Replace
the
following
components
one
at
a
time,
in
the
order
shown,
restarting
the
computer
each
time:
a.
CD
or
DVD
drive
b.
CD
or
DVD
drive
cable
Diskette
drive
problems
v
Follow
the
suggested
actions
in
the
order
in
which
they
are
listed
in
the
Action
column
until
the
problem
is
solved.
v
See
the
parts
listing
in
the
Problem
Determination
and
Service
Guide
to
determine
which
components
are
customer
replaceable
units
(CRU)
and
which
components
are
field
replaceable
units
(FRU).
v
If
an
action
step
is
preceded
by
“(Trained
service
technician),”
that
step
must
be
performed
only
by
a
trained
service
technician.
Symptom
Action
The
diskette
drive
activity
LED
stays
lit,
or
the
computer
bypasses
the
diskette
drive.
1.
If
there
is
a
diskette
in
the
drive,
make
sure
that:
v
The
diskette
drive
is
enabled
in
the
Configuration/Setup
Utility
program.
v
The
diskette
is
good
and
not
damaged.
(Try
another
diskette
if
you
have
one.)
v
The
diskette
is
inserted
correctly
in
the
drive.
v
The
diskette
contains
the
necessary
files
to
start
the
computer.
v
The
software
program
is
working
correctly.
v
The
cable
is
installed
correctly
(in
the
proper
orientation).
2.
To
prevent
diskette
drive
read/write
errors,
make
sure
that
the
distance
between
monitors
and
diskette
drives
is
at
least
76
mm
(3
in.).
3.
Run
the
diskette
drive
diagnostic
test.
4.
Reseat
the
diskette
drive
cable.
5.
Replace
the
following
components
one
at
a
time,
in
the
order
shown,
restarting
the
computer
each
time.
a.
Diskette
drive
cable
b.
Diskette
drive
c.
(Trained
service
technician
only)
System
board.
42
IBM
IntelliStation
M
Pro
Type
6218:
Installation
Guide