IBM 621858U Installation Guide - Page 55
General, problems, drive
![]() |
UPC - 000435883148
View all IBM 621858U manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 55 highlights
General problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU) v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service technician. Symptom Action A cover lock is broken, an If the part is a CRU, replace it. If the part is a FRU, the part must be replaced by a indicator LED is not working, or trained service technician. a similar problem has occurred. Hard disk drive problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by "(Trained service technician)," that step must be performed only by a trained service technician. Symptom Action Not all drives are recognized by the hard disk drive diagnostic test (the Fixed Disk test). Remove the drive that is indicated by the diagnostic tests; then, run the hard disk drive diagnostic test again. If the remaining drives are recognized, replace the drive that you removed with a new one. The computer stops responding during the hard disk drive Remove the hard disk drive that was being tested when diagnostic test. the computer stopped responding and run the diagnostic test again. If the hard disk drive diagnostic test runs successfully, replace the drive that you removed with a new one. A hard disk drive was not detected while the operating system was being started. Reseat all hard disk drives and cables; then, run the hard disk diagnostic tests again. A hard disk drive passes the diagnostic Fixed Disk Test, but the problem remains. Run the diagnostic SCSI Fixed Disk Test (see "Starting the diagnostic programs and viewing the test log" in the Problem Determination and Service Guide). Note: This test is not available on computers that have RAID arrays or computers that have IDE or SATA hard disk drives. Chapter 5. Solving problems 43
![](/manual_guide/products/ibm-621858u-installation-guide-dec32bd/55.png)