IBM 621858U Installation Guide - Page 43

Problem, Determination, Service, Guide

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Table 2. POST error messages v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the part listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service technician. Error codes Description Action 062 The computer failed to start on three 1. Run the Configuration/Setup Utility consecutive attempts. program and make sure that all settings All caches are disabled. Repeatedly turning the computer on and off or resetting the computer might cause this problem. are correct. Use the Cache Control selection in the Advanced Setup menu of the Configuration/Setup Utility program to enable the caches. 2. Reseat the following components: a. Battery b. (Trained service technician only) Microprocessor 3. Replace the following components one at a time, in the order shown, restarting the computer each time: a. Battery b. (Trained service technician only) Microprocessor c. (Trained service technician only) System board Note: When the problem is corrected, be sure to enable the caches. 101, 102, and 106 An error occurred during the system board (Trained service technician only) Replace the and microprocessor test. system board. 151 A real-time clock (RTC) error occurred. 1. Run the diagnostics program. 2. Reseat the battery. 3. Replace the following components one at a time, in the order shown, restarting the computer each time: a. Battery b. (Trained service technician only) System board 161 The real-time clock battery has failed. 1. Run the Configuration/Setup Utility program, select Load Default Settings, make sure that the date and time are correct, and save the settings. 2. Reseat the battery. 3. Replace the following components one at a time, in the order shown, restarting the computer each time: a. Battery b. (Trained service technician only) System board Chapter 5. Solving problems 31

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Table
2.
POST
error
messages
v
Follow
the
suggested
actions
in
the
order
in
which
they
are
listed
in
the
Action
column
until
the
problem
is
solved.
v
See
the
part
listing
in
the
Problem
Determination
and
Service
Guide
to
determine
which
components
are
customer
replaceable
units
(CRU)
and
which
components
are
field
replaceable
units
(FRU).
v
If
an
action
step
is
preceded
by
“(Trained
service
technician
only),”
that
step
must
be
performed
only
by
a
trained
service
technician.
Error
codes
Description
Action
062
The
computer
failed
to
start
on
three
consecutive
attempts.
All
caches
are
disabled.
Repeatedly
turning
the
computer
on
and
off
or
resetting
the
computer
might
cause
this
problem.
1.
Run
the
Configuration/Setup
Utility
program
and
make
sure
that
all
settings
are
correct.
Use
the
Cache
Control
selection
in
the
Advanced
Setup
menu
of
the
Configuration/Setup
Utility
program
to
enable
the
caches.
2.
Reseat
the
following
components:
a.
Battery
b.
(Trained
service
technician
only)
Microprocessor
3.
Replace
the
following
components
one
at
a
time,
in
the
order
shown,
restarting
the
computer
each
time:
a.
Battery
b.
(Trained
service
technician
only)
Microprocessor
c.
(Trained
service
technician
only)
System
board
Note:
When
the
problem
is
corrected,
be
sure
to
enable
the
caches.
101,
102,
and
106
An
error
occurred
during
the
system
board
and
microprocessor
test.
(Trained
service
technician
only)
Replace
the
system
board.
151
A
real-time
clock
(RTC)
error
occurred.
1.
Run
the
diagnostics
program.
2.
Reseat
the
battery.
3.
Replace
the
following
components
one
at
a
time,
in
the
order
shown,
restarting
the
computer
each
time:
a.
Battery
b.
(Trained
service
technician
only)
System
board
161
The
real-time
clock
battery
has
failed.
1.
Run
the
Configuration/Setup
Utility
program,
select
Load
Default
Settings
,
make
sure
that
the
date
and
time
are
correct,
and
save
the
settings.
2.
Reseat
the
battery.
3.
Replace
the
following
components
one
at
a
time,
in
the
order
shown,
restarting
the
computer
each
time:
a.
Battery
b.
(Trained
service
technician
only)
System
board
Chapter
5.
Solving
problems
31