IBM 621858U Installation Guide - Page 45

Description

Page 45 highlights

Table 2. POST error messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the part listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service technician. Error codes Description Action 164 A change in the memory configuration 1. If POST error message 289 also occurred. This message might appear after occurred, follow the actions for the 289 you add or remove memory. POST error code first. 2. If you just installed or removed memory, run the Configuration/Setup Utility program, and save the new configuration settings. 3. Reseat the DIMMs. 4. Replace the following components one at a time, in the order shown, restarting the computer each time: a. DIMMs b. (Trained service technician only) System board. 184 The power-on password information stored in 1. Run the Configuration/Setup Utility the computer has been removed. program, select Load Default Settings, and save the settings. 2. Reseat the battery. 3. Replace the battery. 4. (Trained service technician only) Replace the system board. 187 The VPD serial number is not set. 1. Restart the computer. Note: The system serial number is set in the VPD EEPROM at the time of manufacturing. 2. Update the BIOS code to set the serial If the system board has been replaced, the number. system serial number will be invalid and 3. (Trained service technician only) Replace must be reset. the system board. 189 An attempt has been made to access the Restart the computer and enter the computer with an incorrect password three administrator password; then, run the times. Configuration/Setup Utility program and change the power-on password. 201 An error occurred during the memory 1. If you just installed memory, make sure controller test. This error can be caused by: that the new memory is correct for the v Incorrectly installed memory computer. v A failing memory module 2. Reseat the DIMM. v A system board problem 3. Replace the following components one at a time, in the order shown, restarting the computer each time: a. DIMM b. (Trained service technician only) System board. Chapter 5. Solving problems 33

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Table
2.
POST
error
messages
(continued)
v
Follow
the
suggested
actions
in
the
order
in
which
they
are
listed
in
the
Action
column
until
the
problem
is
solved.
v
See
the
part
listing
in
the
Problem
Determination
and
Service
Guide
to
determine
which
components
are
customer
replaceable
units
(CRU)
and
which
components
are
field
replaceable
units
(FRU).
v
If
an
action
step
is
preceded
by
“(Trained
service
technician
only),”
that
step
must
be
performed
only
by
a
trained
service
technician.
Error
codes
Description
Action
164
A
change
in
the
memory
configuration
occurred.
This
message
might
appear
after
you
add
or
remove
memory.
1.
If
POST
error
message
289
also
occurred,
follow
the
actions
for
the
289
POST
error
code
first.
2.
If
you
just
installed
or
removed
memory,
run
the
Configuration/Setup
Utility
program,
and
save
the
new
configuration
settings.
3.
Reseat
the
DIMMs.
4.
Replace
the
following
components
one
at
a
time,
in
the
order
shown,
restarting
the
computer
each
time:
a.
DIMMs
b.
(Trained
service
technician
only)
System
board.
184
The
power-on
password
information
stored
in
the
computer
has
been
removed.
1.
Run
the
Configuration/Setup
Utility
program,
select
Load
Default
Settings
,
and
save
the
settings.
2.
Reseat
the
battery.
3.
Replace
the
battery.
4.
(Trained
service
technician
only)
Replace
the
system
board.
187
The
VPD
serial
number
is
not
set.
Note:
The
system
serial
number
is
set
in
the
VPD
EEPROM
at
the
time
of
manufacturing.
If
the
system
board
has
been
replaced,
the
system
serial
number
will
be
invalid
and
must
be
reset.
1.
Restart
the
computer.
2.
Update
the
BIOS
code
to
set
the
serial
number.
3.
(Trained
service
technician
only)
Replace
the
system
board.
189
An
attempt
has
been
made
to
access
the
computer
with
an
incorrect
password
three
times.
Restart
the
computer
and
enter
the
administrator
password;
then,
run
the
Configuration/Setup
Utility
program
and
change
the
power-on
password.
201
An
error
occurred
during
the
memory
controller
test.
This
error
can
be
caused
by:
v
Incorrectly
installed
memory
v
A
failing
memory
module
v
A
system
board
problem
1.
If
you
just
installed
memory,
make
sure
that
the
new
memory
is
correct
for
the
computer.
2.
Reseat
the
DIMM.
3.
Replace
the
following
components
one
at
a
time,
in
the
order
shown,
restarting
the
computer
each
time:
a.
DIMM
b.
(Trained
service
technician
only)
System
board.
Chapter
5.
Solving
problems
33