IBM 6862 User Guide - Page 123

Error messages, Solving POST error message problems

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Error messages Error messages that appear on the screen might be text, numeric, or both. There are several types of error messages: POST error messages Messages that appear when POST finds problems with the hardware during startup or when a change in the hardware configuration is found. POST error messages are 3-, 4-, 5-, 8-, or 12-character alphanumeric messages and include brief explanations (except I999XXXX errors). For more information about what caused an error message to appear and what action to take, refer to "Solving POST error message problems" and "POST message charts" on page 108. Software-generated error messages Messages that appear if a problem or conflict is detected by the application program, the operating system, or both. Error messages for operating-system and other software problems are generally text messages, but they also can be numeric messages. For information about these software error messages, refer to the information that comes with the operating system or application program. Diagnostic error messages Messages that appear if a hardware problem is detected by a diagnostic test program. The messages present text information that can be used to identify a failing part. Solving POST error message problems: If you receive an error message during the power-on-self-test (POST), completing the steps outlined in this section might enable you to resolve the problem. Note If you have just added, removed, or changed the location of a device and you receive an error message, follow the procedure described in the Important text box on page 64. If the procedure on page 64 does not eliminate the error message, then proceed with the following instructions. 1. Write down all error code numbers and descriptions that appear on the screen as you start your computer. (Note that a single problem can cause several error messages to appear. When you correct the cause of the first error message, the other error messages probably will not appear on the screen the next time you turn on your computer.) Chapter 7. Solving problems 105

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Error messages
Error messages that appear on the screen might be text, numeric, or both.
There are
several types of error messages:
±
POST error messages
Messages that appear when POST finds problems with the hardware during
startup or when a change in the hardware configuration is found.
POST error
messages are 3-, 4-, 5-, 8-, or 12-character alphanumeric messages and include
brief explanations (except I999XXXX errors).
For more information about what caused an error message to appear and what
action to take, refer to “Solving POST error message problems” and “POST
message charts” on page
108.
±
Software-generated error messages
Messages that appear if a problem or conflict is detected by the application
program, the operating system, or both.
Error messages for operating-system
and other software problems are generally text messages, but they also can be
numeric messages.
For information about these software error messages, refer
to the information that comes with the operating system or application program.
±
Diagnostic error messages
Messages that appear if a hardware problem is detected by a diagnostic test
program.
The messages present text information that can be used to identify a
failing part.
Solving POST error message problems:
If you receive an error message
during the power-on-self-test (POST), completing the steps outlined in this section
might enable you to resolve the problem.
Note
If you have just added, removed, or changed the location of a device and you
receive an error message, follow the procedure described in the
Important
text
box on page 64.
If the procedure on page 64 does not eliminate the error
message, then proceed with the following instructions.
1.
Write down all error code numbers and descriptions that appear on the screen
as you start your computer.
(Note that a single problem can cause several error
messages to appear.
When you correct the cause of the first error message, the
other error messages probably will not appear on the screen the next time you
turn on your computer.)
Chapter 7.
Solving problems
105