IBM 6862 User Guide - Page 162
Using electronic support services, IBM Connect
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http://www.ibm.com/pc/us/intellistation http://www.ibm.com/pc/us/ibmpc http://www.ibm.com/pc/us/netfinity http://www.ibm.com/pc/us/thinkpad http://www.ibm.com/pc/us/accessories http://www.direct.ibm.com/content/home/en_US/aptiva You can select a country-specific Web site from these pages. Using electronic support services If you have a modem, you can get help from several popular services. Bulletin boards and online information services provide assistance through question-and-answer message areas, live chat rooms, searchable databases, and more. Technical information is available on a wide range of topics, such as: Hardware setup and configuration Preinstalled software OS/2, DOS, and Windows Networking Communications Multimedia In addition, the latest device driver updates are available. The IBM Bulletin Board System (BBS) can be reached 24 hours a day, 7 days a week. Modem speeds of up to 14 400 baud are supported. Long distance telephone charges might apply. To access the IBM BBS: In the U.S., call 1-919-517-0001. In Canada: - In Montreal, call 514-938-3022. - In Toronto, call 905-316-4255 or 416-956-7877. - In Vancouver, call 604-664-6464. In the U.K., call 01256 336655. Commercial online services, such as America Online (AOL), contain information about IBM products. (For AOL, use the "Go to" keyword IBM Connect.) 144 Using Your Personal Computer