IBM 6862 User Guide - Page 156

PC Doctor for Windows NT, CoSession Remote, To use the PC Doctor for Windows NT program

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PC Doctor for Windows NT The PC Doctor for Windows NT (4.0) program is provided on the IBM Ready-to-Configure Utility Program CD or IBM Software Selections CD. This diagnostic program is designed specifically for the Windows NT operating environment and can be used only when Windows NT is active. This program not only tests the hardware, but also analyzes certain software components of your computer. The program is especially useful in isolating problems related to the operating system and device drivers. To use the PC Doctor for Windows NT program: 1. If you have not already done so, install the program onto your hard disk. (Information about installing software from the IBM Ready-to-Configure Utility Program CD or the IBM Software Selections CD is in About Your Software.) 2. To run the program after it is installed, select it from the Programs choice on the Start menu and follow the instructions on the screen. Help is available online. CoSession Remote CoSession Remote is a remote-control diagnostic program that can be used by another individual, such as an IBM technical support representative or your in-house administrator, to help diagnose from a remote location, problems with your computer. CoSession is provided on the Ready-to-Configure Utility Program CD for your computer. To use CoSession, it must be installed in your computer. Important Before attempting to use CoSession, contact IBM or your in-house administrator for specific instructions on setting up and using the program. 138 Using Your Personal Computer

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PC Doctor for Windows NT
The PC Doctor for Windows NT (4.0) program is provided on the IBM
Ready-to-Configure Utility Program
CD or IBM
Software Selections
CD.
This diagnostic
program is designed specifically for the Windows NT operating environment and
can be used only when Windows NT is active.
This program not only tests the
hardware, but also analyzes certain software components of your computer.
The
program is especially useful in isolating problems related to the operating system
and device drivers.
To use the PC Doctor for Windows NT program:
1.
If you have not already done so, install the program onto your hard disk.
(Information about installing software from the IBM
Ready-to-Configure Utility
Program
CD or the IBM
Software Selections
CD is in
About Your Software
.)
2.
To run the program after it is installed, select it from the Programs choice on
the Start menu and follow the instructions on the screen.
Help is available
online.
CoSession Remote
CoSession Remote is a remote-control diagnostic program that can be used by
another individual, such as an IBM technical support representative or your
in-house administrator, to help diagnose from a remote location, problems with
your computer.
CoSession is provided on the
Ready-to-Configure Utility Program
CD
for your computer.
To use CoSession, it must be installed in your computer.
Important
Before attempting to use CoSession, contact IBM or your in-house administrator
for specific instructions on setting up and using the program.
138
Using Your Personal Computer