IBM HC10 User Guide - Page 2

Blade Workstation Support - workstation blade

Page 2 highlights

Blade Workstation Support Is the blade workstation Yes working correctly? No Check all cables for loose connections and verify that all optional devices you installed are on the ServerProven list at http://www.ibm.com/servers/eserver/ serverproven/compat/us/. Is the problem Yes solved? No See the troubleshooting information that comes with the blade workstation to determine the cause of the problem and the action to take. Register the blade workstation. Go to http://www.ibm.com/support/mysupport/. View information about IBM Support Line at http://www.ibm.com/services/sl/products/ or view support telephone numbers at http://www.ibm.com/planetwide/. View support telephone numbers at http://www.ibm.com/planetwide/. Yes Is the problem solved? No Update the firmware to the latest level. You can download firmware from http://www.ibm.com/systems/ support/. Yes Is the problem No solved? Hardware Hardware or Software software problem?

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Blade Workstation Support
Yes
No
No
See the troubleshooting
information that comes with
the
to
determine the cause of the
problem and the action to take.
blade workstation
Update the firmware to the
latest level.
You can download firmware from
.
support/
No
No
Software
Yes
Yes
Hardware
Check all cables for loose connections
and verify that all optional devices you
installed are on the ServerProven
list at
serverproven/compat/us/.
Is the
blade workstation
working
correctly?
Is the problem
solved?
Hardware or
software problem?
View support telephone numbers at
View information about IBM Support Line at
or view support telephone numbers at
http://w
ww.ibm.com/services/sl/products/
Register the
.
Go to
blade workstation
Yes
Is the problem
solved?
Is the problem
solved?