IBM IC35L040AVER07 Reference Manual - Page 2

Technical support - bios

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Technical support Troubleshooting and Frequently Asked Questions (FAQ) sections are provided in the Appendix of this manual to aid you in the installation of your IBM Deskstar. If the answer to your installation question is not found in this manual, call technical support. Before calling, please gather as much of the following information as possible: • IBM drive model number, part number, and serial number • Operating system • BIOS manufacturer, version, and date • Any error codes and when they occurred • System type and manufacturer • Motherboard manufacturer • Chipset manufacturer • Adapter card manufacturer • Other devices in systems • Bus/cable layout (location of device, which device is at the end) • Applications used (if relevant) In North America Web www.ibm.com/harddrive Voice 888.IBM.5214 or 507.286.5825 Fax 507.253.DRIVE e-mail [email protected] In the United Kingdom Voice 44.0870.010.2866 e-mail [email protected] In Singapore Voice 65.1800.840.9292 or 65.841.2900 e-mail [email protected] In Germany Voice 49.07032.153050 e-mail [email protected] ii

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ii
Technical support
Troubleshooting and Frequently Asked Questions (FAQ) sections are provided in the Appendix of
this manual to aid you in the installation of your IBM Deskstar.
If the answer to your installation
question is not found in this manual, call technical support.
Before calling, please gather as much
of the following information as possible:
•
IBM drive model number, part number, and serial number
•
Operating system
•
BIOS manufacturer, version, and date
•
Any error codes and when they occurred
•
System type and manufacturer
•
Motherboard manufacturer
•
Chipset manufacturer
•
Adapter card manufacturer
•
Other devices in systems
•
Bus/cable layout (location of device, which device is at the end)
•
Applications used (if relevant)
In North America
Web
www.ibm.com/harddrive
Voice
888.IBM.5214 or 507.286.5825
Fax
507.253.DRIVE
e-mail
In the United Kingdom
Voice
44.0870.010.2866
e-mail
In Singapore
Voice
65.1800.840.9292 or 65.841.2900
e-mail
In Germany
Voice
49.07032.153050
e-mail