IBM IC35L040AVER07 Reference Manual - Page 62

THESE WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM JURISDICTION TO JURISDICTION. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF EXPRESS OR IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. IN THAT EVENT, SUCH WARRANTIES ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES APPLY AFTER THAT PERIOD. The warranty described in this statement applies only to drives returned from the United States, Canada, Mexico, the European Union, Australia, Hong Kong, Japan, Malaysia, New Zealand, Singapore, Taiwan, and Thailand. For warranty service in other countries, contact your point of purchase. Items Not Covered by Warranty IBM does not warrant uninterrupted or error-free operation of a Machine. Unless specified otherwise, IBM provides non-IBM machines WITHOUT WARRANTIES OF ANY KIND. Any technical or other support provided for a Machine under warranty, such as assistance via telephone with "how-to" questions and those regarding Machine set-up and installation, will be provided WITHOUT WARRANTIES OF ANY KIND. Warranty Service Warranty service may be obtained from IBM by returning an IBM Returns Material Authorization and the Machine to the IBM logistics center during the warranty period. You may be required to present proof of purchase or other similar proof of warranty entitlement. You are responsible for any associated transportation charges, duties and insurance between you and the IBM Logistics Center. You must ship Machines in IBM approved packaging. Information on packaging guidelines can be found at: http:/www.ibm.com/storage/warranty. IBM will ship repaired or replacement Machine Delivery Duty Prepaid (DDP) and will pay for return shipment. You will receive title to the repaired or replacement Machine at the Logistic Center and will be the importer of record. The following Logistic Centers will accept returned Machines for IBM: Europe IBM European Logistics Centre C/O UPS Worldwide Logistics Centre Velweg 3 6075 NL Herkenbosch The Netherlands. Asia/Pacific IBM Asia Pacific Logistics Center C/o UPS Worldwide Logistics 19 Loyang Way, #01-10 Singapore 508724 Singapore North America IBM Corporation c/o UPS Worldwide Logistics Alvarado Business Park OEM/end user Returns Department 30336 Whipple Road, Bldg. F Union City, Ca 94587 United States Taiwan Taiwan Logistics Center c/o United Parcel Service, Co. 201, SEC. 1, Tatung Road 221 Hsichih, Taipei Taiwan, Republic of China When warranty service involves the exchange of a Machine or part, the item IBM or your reseller replaces becomes its property and the replacement becomes yours. You may obtain an RMA by contacting the appropriate IBM Call Center or at http:www.ibm.com/storage/warranty. You represent that all removed items are genuine and unaltered. In some cases, the replacement Machine may not be new and may have been previously installed. Regardless of the Machine's production status, IBM's appropriate warranty terms apply. Any feature, conversion, or upgrade IBM or your reseller services must be installed on a Machine which is 1) for certain Machines, the designated, serial-numbered Machine and 2) at an engineering-change level compatible with the feature, conversion, or upgrade. Many features, conversions, or upgrades involve the removal of parts and their return to IBM. A part that replaces a removed part will assume the warranty service status of the removed part. Before IBM or your reseller exchanges a Machine or part, you agree to remove all features, parts, options, alterations, and attachments not under warranty service. You also agree to 1. ensure that the Machine is free of any legal obligations or restrictions that prevent its exchange; 2. obtain authorization from the owner to have IBM or your reseller service a Machine that you do not own; and 58