IBM IC35L040AVER07 Reference Manual - Page 61

Warranty Statement of Limited Warranty Part 1 - General Terms This Statement of Limited Warranty includes Part 1 - General Terms and Part 2 - Country-unique Terms. The warranties provided by IBM Corporation ("IBM") in this Statement of Limited Warranty apply only to Machines you purchase for your use, and not for resale, from an authorized IBM Distributor and returned from the countries listed in the Extent of the IBM Warranty section below. The term "Machine" means an IBM machine, its features, conversions, upgrades, elements, or accessories, or any combination of them. The term "Machine" does not include any software programs, whether preloaded with the Machine, installed subsequently or otherwise. Nothing in this Statement of Warranty affects any statutory rights of consumers that cannot be waived or limited by contract. If you have any questions, contact IBM or your reseller. Machine - IBM HDDs purchased from or supplied through an authorized IBM Distributor. The term "Machine" includes an IBM machine, its features, conversions, upgrades, elements, or accessories, or any combination of them. The term "Machine" does not include any software program, whether pre-loaded with the Machine, installed subsequently, or otherwise. Warranty Period - Ultrastar Products - 5 years Deskstar Products - 3 years Travelstar Products - 3 years Microdrive Products - 1 year See www.ibm.com/harddrives for more details regarding the warranty period for your particular product. To obtain warranty service information for the Machine, contact the appropriate IBM Call Center. IBM Call Center information United States Help Desk Toll Free Fax 1-507-286-5825 1-888-426-5214 1-507-253-3748 English United Kingdom Eire Sweden Norway Denmark Finland Fax (+44) 0870 010 2866 (+353) 01 815 9408 (+46) 08 793 1081 (+47) 066 998432 (+45) 233178 (+358) 09 458 5698 (+44) 01475 898 228 Italiano Italia (+39) 02 5962 2122 Singapore Help Desk Singapore Fax Deutsch Deutschland Osterreich fax Francais France Nederlands 65.840.9292 1800.840.9292 65.841.2900 (+49) 07032 153050 (+43) 01 21145 4474 (+49) 06131 84 6442 (+33) 02 3855 7490 (+31) 020 513 2440 The IBM Warranty for Machines IBM warrants that each Machine 1) is free from defects in materials and workmanship and 2) conforms to IBM's Official Published Specifications. (See http://www.ibm.com/storage for details) The warranty period for a Machine is a specified, fixed period commencing on the date of sale from IBM to the authorized IBM Distributor. If, during the warranty period, the Machine is not in good working order, IBM will, at its option, repair or replace it at no additional charge, except as is set forth below. A refund may also be available from your point of purchase. In some cases, the replacement Machine may not be new and may have been previously installed. Regardless of the Machine's production status, IBM's appropriate warranty terms apply. Extent of Warranty The warranty does not cover the repair or exchange of a Machine resulting from misuse, accident, modification, unsuitable physical or operating environment, improper maintenance by you, or failure caused by a product for which IBM is not responsible. The warranty is voided by removal or alteration of Machine or parts identification labels. 57