Kyocera ECOSYS M8130cidn M8124cidn/M8130cidn Operation Guide - Page 446

Troubleshooting > General Troubles Symptom Cannot send via SMB. Cannot connect to this machine by using Wi-Fi Direct. Cannot send via the e-mail. The machine is emitting steam in the area around the paper ejection slot. Checkpoints Is the network cable connected? Corrective Actions Connect the correct network cable securely. Reference Page 2-9 Have the network settings for the Configure the TCP/IP settings 8-39 equipment been configured properly? properly. Have the folder sharing settings been Check sharing settings and access 3-24 configured properly? privileges under the folder properties. Is the "SMB Client (Transmission)" [Local]? Has [Port] been entered properly? *1 Select [On] in the SMB Client (Transmission). Check the name of the computer to which data is being sent. 8-42 5-16 Has [FTP] been entered properly? Check the share name for the shared 5-16 folder. Has [Search Folder by Host Name] been entered properly?* 1*2 Check the domain name and login user name. 5-16 Has the same domain name been Delete the domain name and 5-16 used for [Port] and [Search Folder by backslash (\) from [Search Folder by Host Name]? Host Name]. Has [Connection Test] been entered Check the login password. 5-16 properly? Have exceptions for Windows Configure exceptions for Windows 3-28 Firewall been configured properly? Firewall properly. Do the time settings for the equipment, domain server, and data destination computer differ? Set the equipment, domain server, ― and data destination computer to the same time. Is the screen displaying "Send error."? Refer to Responding to Send Error. 11-22 Are three handheld devices connected simultaneously? Release the connection of handheld 8-34 devices being connected manually or set a connection after setting the connection time and releasing the connection by automatic disconnection. Is the E-mail send size limit set in the SMTP server registered on the machine? Check the limit value is entered to [E- 2-45 mail Size Limit] > "Address Book" of Command Center RX and change the setting as necessary. Check the room temperature to see if Depending on the printing ― it is low, or if damp paper was used. environment and the paper's condition, the heat generated during printing will cause the moisture in the paper to evaporate, and the steam emitted may look like smoke. This is not a problem, and you can continue printing. If the steam concerns you, raise the room temperature, or replace the paper with a newer, dryer paper. *1 You can also enter a full computer name as the host name (Example: pc001.abcdnet.com) *2 You can also enter login user names in the following formats: Domain Name\User Name (for example, james.smith@\abcdnet) User_name@domain_name (for example, james.smith@abcdnet) 11-5