Kyocera ECOSYS M8130cidn M8124cidn/M8130cidn Operation Guide - Page 463
Responding to Send Error
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Troubleshooting > Responding to Messages Responding to Send Error The send error displayed on the screen are as follows. Error Code Message Corrective Actions 1101 Failed to send the e-mail. Check the host name of the SMTP server on the Command Center RX. Failed to send via FTP. Check the host name of FTP. Failed to send via SMB. Check the host name of SMB. 1102 Failed to send via SMB. Check the SMB settings. • Login user name and login password Reference Page 2-45 5-18 5-16 5-16 Failed to send the e-mail. Failed to send via FTP. NOTE If the sender is a domain user, specify the domain name. • Host name • Path Check the following on the Command Center RX. • SMTP login user name and login password • POP3 login user name and login password • E-mail size limit Check the FTP settings. • Login user name and login password 2-45 5-18 1103 Failed to send via SMB. NOTE If the sender is a domain user, specify the domain name. • Path • Folder share permissions of the recipient Check the SMB settings. • Login user name and login password 5-16 Failed to send via FTP. 1104 Failed to send the e-mail. NOTE If the sender is a domain user, specify the domain name. • Path • Folder share permissions of the recipient Check the FTP settings. • Path • Folder share permissions of the recipient Check the e-mail address. 5-18 5-14 NOTE If the address is rejected by the domain, you cannot send the email. 11-22