Lenovo ThinkPad 560E TP 560Z User's Guide that was provided with the system in - Page 161

Network and Server Support Line, Ordering Support Line Services

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Title: C79FPMST CreationDate: 06/22/98 12:26:52 Purchasing Additional Services Assistance with client network interface cards and options You can purchase this service on a one-time basis (for a single incident). Network and Server Support Line Network and Server Support includes all the features of the Enhanced PC Support Line and is available for simple and complex networks made up of IBM workstations and servers using major network operating systems. This line also supports the many popular non-IBM adapters and network interface cards. This service includes technical support for the following: Installing and configuring client workstations and servers Identifying system problems and correcting problems on the client or the server Using IBM and non-IBM network operating systems Interpreting documentation You can purchase this service for a single incident or for multiple incidents. For more information about purchasing Network and Server Support "Ordering Support Line Services" on page 148. Chapter 5. Getting Service 147

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Purchasing Additional Services
Assistance with client network interface cards and options
You can purchase this service on a one-time basis (for a single
incident).
Network and Server Support Line
Network and Server Support includes all the features of the
Enhanced PC Support Line and is available for simple and complex
networks made up of IBM workstations and servers using major
network operating systems.
This line also supports the many
popular non-IBM adapters and network interface cards.
This service includes technical support for the following:
Installing and configuring client workstations and servers
Identifying system problems and correcting problems on the
client or the server
Using IBM and non-IBM network operating systems
Interpreting documentation
You can purchase this service for a single incident or for multiple
incidents.
For more information about purchasing Network and Server Support
“Ordering Support Line Services” on page
148.
Chapter 5.
Getting Service
147
Title: C79FPMST CreationDate: 06/22/98 12:26:52