Lenovo ThinkPad 560E TP 560Z User's Guide that was provided with the system in - Page 9

Getting Service, Appendix A., Features and Specifications, Appendix B. Handling Tips

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Title: C79FPMST CreationDate: 06/22/98 12:26:52 Recovering Lost or Damaged Software 133 Using the Diskette Factory 133 Using the ThinkPad Customization CD 133 Using the Recovery CD 135 Chapter 5. Getting Service 137 Information on Your Computer 139 Option List 139 Identification Numbers 139 Problem Recording Sheet 140 Customer Support and Service 141 Help by ThinkPad Web Site 141 Help by Telephone 141 ThinkPad EasyServ 142 Getting Help around the World 142 Fax Information 143 Electronic Support Services 143 Purchasing Additional Services 146 Enhanced PC Support Line 146 Client Support Line 146 Network and Server Support Line 147 Ordering Support Line Services 148 Warranty and Repair Services 149 Obtaining IBM Operating System Updates 150 Getting Update Diskettes 150 Ordering Publications 150 Appendix A. Features and Specifications 151 Features 151 Specifications 153 IBM Power Cords 154 Appendix B. Handling Tips 157 Appendix C. Product Warranty and Notices 161 Notices 163 Year 2000 Readiness and Instructions 163 Trademarks 164 Electronic Emission Notices 165 Glossary 167 Contents ix

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Recovering Lost or Damaged Software
..............
133
Using the Diskette Factory
....................
133
Using the ThinkPad Customization CD
.............
133
Using the Recovery CD
.....................
135
Chapter 5. Getting Service
. . . . . . . . . . . . . . . . . . . .
137
Information on Your Computer
...................
139
Option List
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
139
Identification Numbers
. . . . . . . . . . . . . . . . . . . . . .
139
Problem Recording Sheet
....................
140
Customer Support and Service
...................
141
Help by ThinkPad Web Site
...................
141
Help by Telephone
........................
141
ThinkPad EasyServ
. . . . . . . . . . . . . . . . . . . . . . . .
142
Getting Help around the World
.................
142
Fax Information
. . . . . . . . . . . . . . . . . . . . . . . . . .
143
Electronic Support Services
...................
143
Purchasing Additional Services
...................
146
Enhanced PC Support Line
...................
146
Client Support Line
........................
146
Network and Server Support Line
................
147
Ordering Support Line Services
.................
148
Warranty and Repair Services
..................
149
Obtaining IBM Operating System Updates
............
150
Getting Update Diskettes
.....................
150
Ordering Publications
. . . . . . . . . . . . . . . . . . . . . . .
150
Appendix A.
Features and Specifications
...........
151
Features
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
151
Specifications
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
153
IBM Power Cords
...........................
154
Appendix B. Handling Tips
. . . . . . . . . . . . . . . . . . . .
157
Appendix C.
Product Warranty and Notices
.........
161
Notices
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
163
Year 2000 Readiness and Instructions
.............
163
Trademarks
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
164
Electronic Emission Notices
...................
165
Glossary
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
167
Contents
ix
Title: C79FPMST CreationDate: 06/22/98 12:26:52