Lenovo ThinkPad T40p (Greek) Service and Troubleshooting guide for the ThinkPa - Page 43

Standby, hibernation, problems - ibm drivers

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Solving computer problems Solution: Make sure that the TrackPoint and the touch pad are set to Automatic in the ThinkPad Configuration Program. Then detach the mouse or the pointing device, and try using the TrackPoint and the touch pad. If the TrackPoint and the touch pad work, the error might be due to the mouse or the pointing device. Make sure that the cable for the mouse or the pointing device is securely connected to the ThinkPad Dock II, ThinkPad Mini Dock, or the ThinkPad Port Replicator II. If your mouse is incompatible with the PS/2 mouse, disable the TrackPoint, using the ThinkPad Configuration Program. Note: For more information, see the manual supplied with the mouse. Problem: The mouse buttons do not work. Solution: If your ThinkPad computer has the TrackPoint only, this problem may occur. Change the mouse driver to Standard PS/2 Port Mouse, and then reinstall PS/2 TrackPoint. Drivers are provided in the C:\IBMTOOLS\DRIVERS directory on your hard disk drive. If your hard disk drive does not contain device drivers, refer to the ThinkPad Web site. For access to this Web site, press the Access IBM button and open Access IBM. Problem: The scrolling or magnifying glass function does not work. Solution: Check the mouse driver in the Device Manager window, and make sure that the PS/2 TrackPoint driver is installed. Standby or hibernation problems Problem: The computer enters standby mode unexpectedly. Solution: If the processor overheats, the computer automatically enters standby mode to allow the computer to cool and to protect the processor and other internal components. Also, check the settings for standby mode, using Power Manager (Battery MaxiMiser on some models). Problem: The computer enters standby mode immediately after Power-on self-test (POST) (the standby indicator light turns on). Chapter 2. Solving computer problems 21

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Solution:
Make
sure
that
the
TrackPoint
and
the
touch
pad
are
set
to
Automatic
in
the
ThinkPad
Configuration
Program.
Then
detach
the
mouse
or
the
pointing
device,
and
try
using
the
TrackPoint
and
the
touch
pad.
If
the
TrackPoint
and
the
touch
pad
work,
the
error
might
be
due
to
the
mouse
or
the
pointing
device.
Make
sure
that
the
cable
for
the
mouse
or
the
pointing
device
is
securely
connected
to
the
ThinkPad
Dock
II,
ThinkPad
Mini
Dock,
or
the
ThinkPad
Port
Replicator
II.
If
your
mouse
is
incompatible
with
the
PS/2
mouse,
disable
the
TrackPoint,
using
the
ThinkPad
Configuration
Program.
Note:
For
more
information,
see
the
manual
supplied
with
the
mouse.
Problem:
The
mouse
buttons
do
not
work.
Solution:
If
your
ThinkPad
computer
has
the
TrackPoint
only,
this
problem
may
occur.
Change
the
mouse
driver
to
Standard
PS/2
Port
Mouse
,
and
then
reinstall
PS/2
TrackPoint
.
Drivers
are
provided
in
the
C:\IBMTOOLS\DRIVERS
directory
on
your
hard
disk
drive.
If
your
hard
disk
drive
does
not
contain
device
drivers,
refer
to
the
ThinkPad
Web
site.
For
access
to
this
Web
site,
press
the
Access
IBM
button
and
open
Access
IBM.
Problem:
The
scrolling
or
magnifying
glass
function
does
not
work.
Solution:
Check
the
mouse
driver
in
the
Device
Manager
window,
and
make
sure
that
the
PS/2
TrackPoint
driver
is
installed.
Standby
or
hibernation
problems
Problem:
The
computer
enters
standby
mode
unexpectedly.
Solution:
If
the
processor
overheats,
the
computer
automatically
enters
standby
mode
to
allow
the
computer
to
cool
and
to
protect
the
processor
and
other
internal
components.
Also,
check
the
settings
for
standby
mode,
using
Power
Manager
(Battery
MaxiMiser
on
some
models).
Problem:
The
computer
enters
standby
mode
immediately
after
Power-on
self-test
(POST)
(the
standby
indicator
light
turns
on).
Solving
computer
problems
Chapter
2.
Solving
computer
problems
21