Lenovo ThinkPad T40p (Greek) Service and Troubleshooting guide for the ThinkPa - Page 52

Fingerprint, authentication, problems

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Solving computer problems v Restore your backups restores backups you have made with Rapid Restore Ultra, if backups have been made. v Run diagnostics starts diagnostics tests to help determine whether there are problems with your PC and what might be causing them. v Create diagnostic disks helps you create special disks used during diagnostic tests. In the top panel of the Rescue and Recovery workspace, you can click the following to open other pages or exit the utility: v Events Log enables you to view a log that contains information about events, or tasks, associated with Rescue and Recovery operations. v System Information enables you to see key hardware and software information about your computer. This information might be valuable when trying to diagnose problems. v Warranty Status enables you to see when your warranty expires, the terms of service for your computer, or list of replacement parts. v Help provides information about the various functions available in the Rescue and Recovery workspace. v Restart closes the Rescue and Recovery workspace and resumes the startup sequence that was interrupted. If you are using the ThinkPad T41/T41p Series computer, you can click the following tabs to open other pages or exit the utility: v Startup enables you to change the order of devices in which the PC searches for the operating system during startup. In some situations, you might need to start the operating system from a CD drive rather than the hard disk. You specify those kinds of changes on this page. v Preferences presents various options, depending on your model and accessories, you can set for the Access IBM Predesktop Area. v Information gathers essential information about your PC that you can provide to call center technicians, if necessary. v Help provides information about the various pages in Access IBM Predesktop Area. v Exit closes the Access IBM Predesktop Area and resumes the startup sequence that was interrupted. Fingerprint authentication problems If your finger(s) have any of the following conditions, you may not be able to register or authenticate it: v Your finger is wrinkled. v Your finger is rough, dry or injured. v Your finger is very dry. v Your finger is stained with dirt, mud, or oil. 30 ThinkPad® T40 Series Service and Troubleshooting Guide

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v
Restore
your
backups
restores
backups
you
have
made
with
Rapid
Restore
Ultra,
if
backups
have
been
made.
v
Run
diagnostics
starts
diagnostics
tests
to
help
determine
whether
there
are
problems
with
your
PC
and
what
might
be
causing
them.
v
Create
diagnostic
disks
helps
you
create
special
disks
used
during
diagnostic
tests.
In
the
top
panel
of
the
Rescue
and
Recovery
workspace,
you
can
click
the
following
to
open
other
pages
or
exit
the
utility:
v
Events
Log
enables
you
to
view
a
log
that
contains
information
about
events,
or
tasks,
associated
with
Rescue
and
Recovery
operations.
v
System
Information
enables
you
to
see
key
hardware
and
software
information
about
your
computer.
This
information
might
be
valuable
when
trying
to
diagnose
problems.
v
Warranty
Status
enables
you
to
see
when
your
warranty
expires,
the
terms
of
service
for
your
computer,
or
list
of
replacement
parts.
v
Help
provides
information
about
the
various
functions
available
in
the
Rescue
and
Recovery
workspace.
v
Restart
closes
the
Rescue
and
Recovery
workspace
and
resumes
the
startup
sequence
that
was
interrupted.
If
you
are
using
the
ThinkPad
T41/T41p
Series
computer,
you
can
click
the
following
tabs
to
open
other
pages
or
exit
the
utility:
v
Startup
enables
you
to
change
the
order
of
devices
in
which
the
PC
searches
for
the
operating
system
during
startup.
In
some
situations,
you
might
need
to
start
the
operating
system
from
a
CD
drive
rather
than
the
hard
disk.
You
specify
those
kinds
of
changes
on
this
page.
v
Preferences
presents
various
options,
depending
on
your
model
and
accessories,
you
can
set
for
the
Access
IBM
Predesktop
Area.
v
Information
gathers
essential
information
about
your
PC
that
you
can
provide
to
call
center
technicians,
if
necessary.
v
Help
provides
information
about
the
various
pages
in
Access
IBM
Predesktop
Area.
v
Exit
closes
the
Access
IBM
Predesktop
Area
and
resumes
the
startup
sequence
that
was
interrupted.
Fingerprint
authentication
problems
If
your
finger(s)
have
any
of
the
following
conditions,
you
may
not
be
able
to
register
or
authenticate
it:
v
Your
finger
is
wrinkled.
v
Your
finger
is
rough,
dry
or
injured.
v
Your
finger
is
very
dry.
v
Your
finger
is
stained
with
dirt,
mud,
or
oil.
Solving
computer
problems
30
ThinkPad
®
T40
Series
Service
and
Troubleshooting
Guide