Lenovo ThinkPad T40p (Greek) Service and Troubleshooting guide for the ThinkPa - Page 75

Exchange, Machine, Additional, Responsibilities

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If your problem can be resolved with a Customer Replaceable Unit ("CRU") (e.g., keyboard, mouse, speaker, memory, hard disk drive), your Service Provider will ship the CRU to you for you to install. If the Machine does not function as warranted during the warranty period and your problem cannot be resolved over the telephone or electronically, through your application of software updates, or with a CRU, your Service Provider, will either, at its discretion, 1) repair it to make it function as warranted, or 2) replace it with one that is at least functionally equivalent. If your Service Provider is unable to do either, you may return the Machine to your place of purchase and your money will be refunded. As part of the warranty service, your Service Provider may also install selected engineering changes that apply to the Machine. Exchange of a Machine or Part When the warranty service involves the exchange of a Machine or part, the item your Service Provider replaces becomes Lenovo's property and the replacement becomes yours. You represent that all removed items are genuine and unaltered. The replacement may not be new, but will be in good working order and at least functionally equivalent to the item replaced. The replacement assumes the warranty service status of the replaced item. Your Additional Responsibilities Before your Service Provider exchanges a Machine or part, you agree to remove all features, parts, options, alterations, and attachments not under warranty service. You also agree to: 1. ensure that the Machine is free of any legal obligations or restrictions that prevent its exchange; 2. obtain authorization from the owner to have your Service Provider service a Machine that you do not own; and 3. where applicable, before service is provided: a. follow the service request procedures that your Service Provider provides; b. backup or secure all programs, data, and funds contained in the Machine; and c. provide your Service Provider with sufficient, free, and safe access to your facilities to permit Lenovo to fulfill its obligations. 4. (a) ensure all information about identified or identifiable individuals (Personal Data) is deleted from the Machine (to the extent technically possible), (b) allow your Service Provider or a supplier to process on your behalf any remaining Personal Data as your Service Provider considers necessary to fulfill its obligations under this Statement of Limited Warranty (which may include shipping the Machine for such processing to Appendix B. Warranty information 53

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If
your
problem
can
be
resolved
with
a
Customer
Replaceable
Unit
(
“
CRU
”
)
(e.g.,
keyboard,
mouse,
speaker,
memory,
hard
disk
drive),
your
Service
Provider
will
ship
the
CRU
to
you
for
you
to
install.
If
the
Machine
does
not
function
as
warranted
during
the
warranty
period
and
your
problem
cannot
be
resolved
over
the
telephone
or
electronically,
through
your
application
of
software
updates,
or
with
a
CRU,
your
Service
Provider,
will
either,
at
its
discretion,
1)
repair
it
to
make
it
function
as
warranted,
or
2)
replace
it
with
one
that
is
at
least
functionally
equivalent.
If
your
Service
Provider
is
unable
to
do
either,
you
may
return
the
Machine
to
your
place
of
purchase
and
your
money
will
be
refunded.
As
part
of
the
warranty
service,
your
Service
Provider
may
also
install
selected
engineering
changes
that
apply
to
the
Machine.
Exchange
of
a
Machine
or
Part
When
the
warranty
service
involves
the
exchange
of
a
Machine
or
part,
the
item
your
Service
Provider
replaces
becomes
Lenovo
’
s
property
and
the
replacement
becomes
yours.
You
represent
that
all
removed
items
are
genuine
and
unaltered.
The
replacement
may
not
be
new,
but
will
be
in
good
working
order
and
at
least
functionally
equivalent
to
the
item
replaced.
The
replacement
assumes
the
warranty
service
status
of
the
replaced
item.
Your
Additional
Responsibilities
Before
your
Service
Provider
exchanges
a
Machine
or
part,
you
agree
to
remove
all
features,
parts,
options,
alterations,
and
attachments
not
under
warranty
service.
You
also
agree
to:
1.
ensure
that
the
Machine
is
free
of
any
legal
obligations
or
restrictions
that
prevent
its
exchange;
2.
obtain
authorization
from
the
owner
to
have
your
Service
Provider
service
a
Machine
that
you
do
not
own;
and
3.
where
applicable,
before
service
is
provided:
a.
follow
the
service
request
procedures
that
your
Service
Provider
provides;
b.
backup
or
secure
all
programs,
data,
and
funds
contained
in
the
Machine;
and
c.
provide
your
Service
Provider
with
sufficient,
free,
and
safe
access
to
your
facilities
to
permit
Lenovo
to
fulfill
its
obligations.
4.
(a)
ensure
all
information
about
identified
or
identifiable
individuals
(Personal
Data)
is
deleted
from
the
Machine
(to
the
extent
technically
possible),
(b)
allow
your
Service
Provider
or
a
supplier
to
process
on
your
behalf
any
remaining
Personal
Data
as
your
Service
Provider
considers
necessary
to
fulfill
its
obligations
under
this
Statement
of
Limited
Warranty
(which
may
include
shipping
the
Machine
for
such
processing
to
Appendix
B.
Warranty
information
53