Lenovo ThinkPad T40p (Greek) Service and Troubleshooting guide for the ThinkPa - Page 50

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Solving computer problems Problem: The computer does not operate with a fully charged battery. Solution: The surge protector in the battery might be active. Turn off the computer for one minute to reset the protector; then turn on the computer again. Problem The battery does not charge. Solution You cannot charge the battery when it is too hot. If the battery feels hot, remove it from the computer and allow it to cool to room temperature. After it cools, reinstall it and recharge the battery. If it still cannot be charged, have it serviced. Hard disk drive problems Problem: The hard disk drive makes a rattling noise intermittently. Solution: The rattling noise might be heard when: v The hard disk drive starts accessing the data or when it stops. v You are carrying the hard disk drive. v You are carrying your computer. This is a normal characteristic of a hard disk drive and is not a defect. Problem: The hard disk drive does not work. Solution: In the startup menu in the BIOS Setup Utility, make sure that the hard disk drive is included in the "Boot priority order" list. If it is included in the "Excluded from boot order" list, it is disabled. Select the entry for it in the list and press the x key. This moves the entry to the "Boot priority order" list. If you are using the ThinkPad T41/T41p Series computer, in the startup menu in the BIOS Setup Utility, make sure that there is no exclamation point ! to the left of the hard disk drive or its child node. If there is such a mark, the hard disk drive is disabled. To enable the drive, press the Insert key and clear the mark. A startup problem Problem: The Microsoft® Windows operating system will not start. Solution: Use the Rescue and Recovery workspace to help solve or identify your 28 ThinkPad® T40 Series Service and Troubleshooting Guide

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Problem:
The
computer
does
not
operate
with
a
fully
charged
battery.
Solution:
The
surge
protector
in
the
battery
might
be
active.
Turn
off
the
computer
for
one
minute
to
reset
the
protector;
then
turn
on
the
computer
again.
Problem
The
battery
does
not
charge.
Solution
You
cannot
charge
the
battery
when
it
is
too
hot.
If
the
battery
feels
hot,
remove
it
from
the
computer
and
allow
it
to
cool
to
room
temperature.
After
it
cools,
reinstall
it
and
recharge
the
battery.
If
it
still
cannot
be
charged,
have
it
serviced.
Hard
disk
drive
problems
Problem:
The
hard
disk
drive
makes
a
rattling
noise
intermittently.
Solution:
The
rattling
noise
might
be
heard
when:
v
The
hard
disk
drive
starts
accessing
the
data
or
when
it
stops.
v
You
are
carrying
the
hard
disk
drive.
v
You
are
carrying
your
computer.
This
is
a
normal
characteristic
of
a
hard
disk
drive
and
is
not
a
defect.
Problem:
The
hard
disk
drive
does
not
work.
Solution:
In
the
startup
menu
in
the
BIOS
Setup
Utility,
make
sure
that
the
hard
disk
drive
is
included
in
the
“
Boot
priority
order
”
list.
If
it
is
included
in
the
“
Excluded
from
boot
order
”
list,
it
is
disabled.
Select
the
entry
for
it
in
the
list
and
press
the
x
key.
This
moves
the
entry
to
the
“
Boot
priority
order
”
list.
If
you
are
using
the
ThinkPad
T41/T41p
Series
computer,
in
the
startup
menu
in
the
BIOS
Setup
Utility,
make
sure
that
there
is
no
exclamation
point
!
to
the
left
of
the
hard
disk
drive
or
its
child
node.
If
there
is
such
a
mark,
the
hard
disk
drive
is
disabled.
To
enable
the
drive,
press
the
Insert
key
and
clear
the
mark.
A
startup
problem
Problem:
The
Microsoft
®
Windows
operating
system
will
not
start.
Solution:
Use
the
Rescue
and
Recovery
workspace
to
help
solve
or
identify
your
Solving
computer
problems
28
ThinkPad
®
T40
Series
Service
and
Troubleshooting
Guide