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Lexmark X342N User's Guide - Page 72

Setup troubleshooting, Symptom, Solution - windows 7

UPC - 734646256292

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Setup troubleshooting Symptom Solution Incorrect language appears on the display. 1 Press Menu. 2 Press or repeatedly until MACHINE SETUP appears on the display. 3 Press . 4 Press or repeatedly until Language appears on the display. 5 Press . 6 Press or repeatedly until the language you want appears on the display. 7 Press . 8 Press Back repeatedly to return to the Ready prompt. Display is not lit. 1 Turn off the MFP. 2 Disconnect the power supply cord from the wall outlet, and then from the MFP. 3 Plug the cord all the way into the MFP. 4 Plug the cord into an electrical outlet that other electrical devices have been using. 5 Turn on the MFP. Software will not install. If the software does not launch automatically when you insert the CD: 1 Close all open software applications. 2 Temporarily disable any anti-virus programs. 3 Double-click the My Computer icon. For Windows XP, click Start to access the My Computer icon. 4 Double-click the CD-ROM drive icon. 5 If necessary, double-click setup.exe. 6 Follow the instructions on the computer screen to install the software. Note: After installing the software, be sure to re-enable your anti-virus software. 1 Remove the software CD. 2 Turn off the computer. 3 Restart the computer. 4 When the desktop appears, reinsert the software CD. 5 Follow the instructions on the computer screen. If the MFP is connected to the computer through another device: 1 Disconnect the USB cable from any other device such as a USB hub or switch box. 2 Directly connect the cable to the MFP and the computer. Setup troubleshooting 72

Section	Page
Contents	3
Finding information about the MFP	7
Setting up the MFP	9
Installing an overlay for another language	10
Installing an additional paper tray	11
Getting the MFP ready to print and scan	12
Installing the software for USB attach	12
Installing the software for network attach (X342n only)	13
Getting the MFP ready to fax	14
Connecting directly to a telephone wall jack	14
Connecting to a telephone	15
Getting the MFP ready to copy	16
Learning about the MFP	17
Understanding the parts of the MFP	17
Using the control panel buttons	20
Using the control panel menus	22
Navigating the control panel menus	22
Printing a list of menu items	22
Printing a network setup page (X342n only)	22
Changing the default mode	24
Setting the Timeout option	24
Setting the network options (X342n only)	25
Using the MFP software	26
Using Print Properties	26
Using Presto! PageManager (USB attach only)	27
Using QLINK (USB attach only)	27
Loading paper and original documents	28
Loading paper in the paper tray	28
Loading paper in the manual feeder	32
Loading various paper types	33
Setting the paper type and size	35
Using the control panel	35
Using the computer	35
Loading original documents into the ADF	36
Loading original documents on the scanner glass	37
Selecting an output location	38
Printing	39
Printing a document	39
Printing an envelope	39
Printing transparencies	40
Printing collated copies	40
Printing multiple pages on one sheet	40
Printing the last page first (reverse order)	41
Faxing	42
Sending a fax	43
Sending a fax automatically	43
Sending a fax manually	43
Sending a fax to a group (broadcast fax)	44
Sending a fax at a scheduled time (delay send)	44
Adding a prefix before dialing	45
Adding a pause while dialing	45
Receiving a fax	45
Receiving a fax automatically	45
Receiving a fax manually	46
Forwarding faxes	46
Printing fax activity reports	47
Customizing fax settings	47
Setting up shortcuts	47
Using the Speed Dial buttons	48
Using the Phone Book	48
Setting the distinctive ring	49
Setting the Station ID	49
Entering characters	50
Canceling a fax job	50
Copying	51
Making a copy	51
Collating copies	52
Copying multiple pages onto a single sheet (Paper Saver)	52
Enlarging or reducing an image	53
Scanning	54
Scanning documents using the control panel (USB attach only)	55
Scanning documents using the computer (USB attach only)	55
Configuring additional applications for scanning	56
Scanning documents directly from an application (USB attach only)	56
Scanning text for editing (OCR)	57
Customizing scan settings	58
Scanning over a network	58
Understanding Scan options	59
Maintaining the MFP	61
Removing a toner cartridge	61
Installing a toner cartridge	62
Redistributing toner	63
Replacing the photoconductor	65
Cleaning the MFP	67
Cleaning the scanner glass	67
Cleaning the outside of the MFP	67
Cleaning the inside of the MFP	68
Ordering supplies	70
Recycling Lexmark products	70
Troubleshooting	71
Setup troubleshooting	72
Removing and reinstalling the drivers software	74
Jams and misfeeds troubleshooting	75
Clearing a paper jam	76
Print and copy troubleshooting	84
Print quality troubleshooting	85
Scan troubleshooting	88
Fax troubleshooting	89
Error messages troubleshooting	91
Notices	94