Linksys BEFSR11 User Guide - Page 43

EtherFast

®

Cable/DSL Routers

79

Instant Broadband

™

Series

78

C.

In the command prompt, type

ping 192.168.1.1

and press the

Enter

key.

• If you get a reply, the computer is communicating with the Router.

• If you do NOT get a reply, please check the cable, and make sure

Obtain

an IP address automatically

is selected in the TCP/IP settings for your

Ethernet adapter.

D.


ping

followed by your WAN IP address

and

press the

Enter

key.

The WAN IP Address can be found in the web inter-

face of the Router. For example, if your WAN IP address is 1.2.3.4, you

would enter

ping 1.2.3.4

and press the

Enter

key.

• If you get a reply, the computer is connected to the Router.

• If you do NOT get a reply, try the ping command from a different com-

puter to verify that your original computer is not the cause of the problem.

E.


ping www.yahoo.com

and press the

Enter

key.

• If you get a reply, the computer is connected to the Internet. If you can-

not open a webpage, try the ping command from a different computer to

verify that your original computer is not the cause of the problem.

• If you do NOT get a reply, there may be a problem with the connection.

Try the ping command from a different computer to verify that your orig-

inal computer is not the cause of the problem.

3. I am not getting an IP address on the WAN with my Internet connection.

A.

Refer to “Problem #2, I want to test my Internet connection” to verify that

you have connectivity.

B.

If you need to register the MAC address of your Ethernet adapter with your

ISP, please see “Appendix F: Finding the MAC address and IP Address for

Your Ethernet Adapter.” If you need to clone the MACaddress of your

Ethernet adapter onto the Router, see the MAC Address Clone section of

“Chapter 6: The Cable/DSL VPN Router’s Web-based Utility” for details.

C.

Make sure you are using the right WAN settings. Contact your ISP to see if

your WAN connection type is DHCP, Static IPAddress, or PPPoE (com-

monly used by DSL consumers).

Please refer to the Setup section of

“Chapter 6: The Cable/DSL VPN Router’s Web-based Utility” for details

on WAN settings.

D.

Make sure you have the right cable. Check to see if the WAN column has a

solidly lit Link LED.

E.

Make sure the cable connecting from your cable or DSL modem is con-

nected to the Router’s WAN port. Verify that the Status page of the Router’s

web interface shows a valid IP address from your ISP.

• Click the

OK

button in the

Internet Protocol (TCP/IP) Properties

win-

dow, and click the

OK

button in the Local Area Connection Properties

window.

• Restart the computer if asked.

For Windows XP:

The following instructions assume you are running Windows XP with the

default interface. If you are using the Classic interface (where the icons and

menus look like previous Windows versions), please follow the instructions

for Windows 2000.

• Click

Start

and

Control Panel

.

• Click the

Network and Internet Connections

icon and then the

Network Connections

icon.

• Right-click the

Local Area Connection

that is associated with the

Ethernet adapter you are using, and select the

Properties

option.

• In the

This connection uses the following items

box, highlight

Internet

Protocol (TCP/IP)

, and click the

Properties

button.

Make sure that

Obtain an IP address automatically

and

Obtain DNS server address

automatically

are selected.

• Click the

OK

button in the

Internet Protocol (TCP/IP) Properties

win-

dow, and click the

OK

button in the

Local Area Connection Properties

window.


For Windows NT 4.0

:

• Click

Start

,

Settings

, and

Control Panel

. Double-click the

Network

icon.

• Click the

Protocol

tab, and double-click on

TCP/IP Protocol

.

• When the window appears, make sure you have selected the correct

Adapter

for your Ethernet adapter and set it for

Obtain an IP address

from a DHCP server

.

• Click the

OK

button in the

TCP/IP Protocol Properties

window, and

click the

Close

button in the

Network

window.


B.

Open a command prompt.

• For

Windows 95, 98,

and

Me

, please click

Start

and

Run

. In the Open

field, type in

command

. Press the

Enter

key or click the

OK

button.

• For

Windows NT, 2000,

and

XP

, please click

Start

and

Run

. In the

Open field, type

cmd

. Press the

Enter

key or click the

OK

button.

Linksys BEFSR11 User Guide - Page 43

Protocol TCP/IP

Page 43 highlights