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Netgear PTV1000 PTV1000 User Manual - Page 19

Troubleshooting, Initial Set Up Problems, Cords and Cables

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Chapter 2 Troubleshooting Look through the Troubleshooting contents for a topic that comes closest to describing your problem. If you are unable to resolve the problem after reading through the Troubleshooting topics, search the FAQ topics. For additional help, visit http://kbserver.netgear.com/products/ PTV1000.asp. Initial Set Up Problems Cords and Cables The power cord connects to the rear panel of the adapter. Plug the other end of the power cord into an electrical outlet. The HDMI cable connects to the rear panel as shown: HDMI Power Figure 2-1 Only connect either the HDMI cable or the audio/video cable, not both. An HDMI cable will produce higher quality images than an audio/video cable. An HDMI cable is provided in the package with the Push 2 TV adapter. (Audio/video cables can be found at electronics stores.) If you use an audio/video cable, match the connectors to the correct colors on the adapter (yellow, -1 v1.0, January 2010

Section	Page
Push 2 TV Adapter (PTV1000)/Intel Wireless Display User Manual	1
Contents	5
About This Manual	8
Conventions, Formats, and Scope	8
Revision History	9
Chapter 1 Connecting	10
Using Intel Wireless Display	10
Step 1: Opening Intel Wireless Display on the Laptop	10
Step 2: Windows Firewall Security Alert	11
Step 3: Consenting to the License Agreement	11
Step 4: Scanning for Adapters	12
Step 5: Detected Adapter	12
Detected Adapters Column Information	12
Step 6: Connecting to the TV	13
Step 7: Connected to the Adapter	13
Step 8: Ready to Use Intel Wireless Display	13
First Time Connection Procedures	14
Changing the TV Input	14
Step 1: Entering a Security Code	15
Step 2: Security Configuration Successful	16
Step 3: Adapter is Connected	16
Step 4: Rename Adapter	16
Step 5: Finishing the Initial Set Up Process	17
Initial Set Up Troubleshooting	17
Disconnecting	17
Exiting	18
Chapter 2 Troubleshooting	19
Initial Set Up Problems	19
Cords and Cables	19
On/Off Button	20
Changing the TV Input	20
Adapter Encountered a Problem on Startup	21
There are No Adapters Detected	21
Security Code Issues	21
TV Image is Rough, Frozen or Delayed	21
Your Video Mode has Changed...	22
Unsupported Audio Mode	22
Intel Wireless Display Requires a Different Security Profile	22
Security Profile is Incorrect	22
Manually Setting the Correct Security Profile	23
Your Wireless is Off	23
Intel My WiFi Technology is Disabled	23
Unsupported Laptop Hardware	23
Firewall Issues	24
Windows Power Saving	24
Could Not Obtain a Network Address	24
Adapter Does Not Work	24
Checking the Access Point Frequency	25
Common Solutions to Many Issues	25
Known Issues	26
FAQs	26
How do I Change the Adapter Display Language	27
How do I Update the Firmware?	27
How do I Reset the Application Settings?	27
How do I Reset the Adapter?	27
How do I Clear the Adapter Memory?	28
Can I Close the Laptop Lid and Still Use Intel Wireless Display?	28
What are Adapter Properties?	28
Adapter Properties Definitions	28
Audio/Visual Tuning	29
Why does My Laptop's Color Look Different on My TV?	29
How do I Adjust the TV Display Image?	29
How do I Adjust the Audio?	29
Sample Audio Testing	29
Global Volume Control	30
Windows Audio Mixer	30
Changing the Sound using the Windows Control Panel	30
How do I Train My Displays?	30
Training Two Displays	30
Training Three Displays	30
Can I play DVDs with Intel Wireless Display?	31
How do I Contact Customer Support?	31
What is Auto-Connect	31
Appendix A Technical Specifications	33

Match case Limit results 1 per page

-1

v1.0, January 2010

Chapter

2 Troubleshooting

Look through the Troubleshooting contents for a topic that comes closest to describing your

problem. If you are unable to resolve the problem after reading through the Troubleshooting

topics, search the FAQ topics. For additional help, visit

http://kbserver.netgear.com/products/

PTV1000.asp.

Initial Set Up Problems

Cords and Cables

The power cord connects to the rear panel of the adapter. Plug the other end of the power cord into

an electrical outlet. The HDMI cable connects to the rear panel as shown:

HDMI

Power

Figure

2-1

Only connect either the HDMI cable or the audio/video cable, not both. An HDMI cable will

produce higher quality images than an audio/video cable. An HDMI cable is provided in the

package with the Push 2 TV adapter. (Audio/video cables can be found at electronics stores.) If

you use an audio/video cable, match the connectors to the correct colors on the adapter (yellow,