Netgear RM356 RM356 Reference Manual

Netgear RM356 - Router - EN Manual

Netgear RM356 manual content summary:

  • Netgear RM356 | RM356 Reference Manual - Page 1
    Reference Guide for the Model RM356 Modem Router NETGEAR, Inc. A Bay Networks Company 4401 Great America Parkway Santa Clara, CA 95054 USA Phone 800-211-2069 M-RM356NA-0 July 1998
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    NETGEAR reserves the right to make changes to the product(s) described in this document without notice. NETGEAR accordance with the instructions, may cause equipment off and on, the user is encouraged to try to correct certify that the Model RM356 Modem Router is shielded against the generation
  • Netgear RM356 | RM356 Reference Manual - Page 3
    Manufacturer/Importer It is hereby certified that the Model RM356 Modem Router has been suppressed in accordance with the conditions instructions for correct handling. Customer Support For assistance with installing and configuring your NETGEAR system or with post-installation questions or problems
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    World Wide Web NETGEAR maintains a World Wide Web Home Page that you can access at the universal resource locator (URL) http://NETGEAR.baynetworks.com. A direct connection to the Internet and a Web browser such as Internet Explorer or Netscape are required. iv
  • Netgear RM356 | RM356 Reference Manual - Page 5
    Support ...1-3 TCP/IP Support ...1-3 IP Address Masquerading by Dynamic NAT 1-3 Automatic Configuration of Attached PCs by DHCP 1-3 Security ...1-4 Calling Line Identification 1-4 PAP and CHAP Authentication 1-4 Callback ...1-4 Management Support 1-4 Basic Router Concepts 1-5 What is a Router
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    the Serial Port 2-9 Connecting Through a Telnet Connection 2-9 Chapter 3 Router Configuration Configuration Methods 3-1 Powering on the Router 3-2 Navigating the Manager 3-3 Manager Menu Summary 3-5 General Setup Menu ...3-6 MODEM Menus ...3-7 MODEM Setup Menu 3-7 Advanced MODEM Setup Menu
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    Setup 3-10 Manager Password Setup 3-12 Chapter 4 Configuration for Internet Access Information Checklist ...4-1 Internet Access Configuration 4-2 Configuration for Single-User Account 4-3 Backup ISP Accounts ...4-4 Configuring for a Backup ISP 4-4 Switching to a Backup ISP 4-4 Chapter 5 Remote
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    /IP Tools 9-7 System Tools ...9-8 Back Up Configuration ...9-9 Restore Configuration ...9-9 Software Update ...9-9 Command Interpreter Mode 9-10 Call Control ...9-10 Blacklist ...9-11 Budget Management 9-11 Call History ...9-11 Chapter 10 Troubleshooting Basic Functioning ...10-1 LEDS ...10-1 LAN
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    Troubleshooting the Manager Interface 10-5 Restoring the Default Configuration and Password 10-6 Using the Packet and Log Trace 10-7 Packet Trace Display Format 10-8 Appendix A Technical Specifications Index Contents ix
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    x Contents
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    RM356 Modem Router 2-5 Figure 2-2. Rear Panel of the Model RM356 Modem Router 2-7 Figure 3-1. Figure 3-2. Figure 3-3. Start-up Display 3-2 Manager Main Menu 3-4 Menu 1 - General Setup Set Configuration 8-11 TCP/IP Filter Rule Menu 8-12 Filter Rules Summary Menu 8-13 Remote Node Profile
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    xii Figures
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    3-5. Table 3-6. Manager Menu Commands 3-3 Manager Menu Summary 3-5 MODEM Setup Menu Parameters 3-7 Advanced MODEM Setup Menu Field Descriptions 3-8 Ethernet General Setup Menu Filter Sets 3-9 Menu 3 - Ethernet Setup Menu Fields 3-10 Table 5-1. Table 5-2. Table 5-3. Menu 11.1 - Remote Node
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    Table 9-1. Table 9-2. Table 9-3. Table 9-4. Table 9-5. System Maintenance Status Menu Fields 9-1 System Maintenance Status Menu Fields 9-2 System Maintenance - Log and Trace Menu Fields 9-4 System Maintenance - Syslog and Accounting Menu Fields 9-5 System Maintenance - Diagnostic Menu Fields
  • Netgear RM356 | RM356 Reference Manual - Page 15
    network, thereby saving you the cost of buying additional external modems. Purpose This guide describes the features of the Model RM356 Modem Router and provides installation and configuration instructions. Audience To configure and install the Model RM356 Modem Router, you should have the following
  • Netgear RM356 | RM356 Reference Manual - Page 16
    for the Model RM356 Modem Router Conventions This section describes the conventions used in this guide. Special Message Formats This guide uses the following formats to highlight special messages: Note: This format is used to highlight information of importance or special interest. Caution: This
  • Netgear RM356 | RM356 Reference Manual - Page 17
    Router using FirstGear™ configuration software, refer to Getting Started Using FirstGear for the Model RM356 Modem Router (part number M1-RM356NA-0). For more information about address assignment, refer to RFC 1597, Address Allocation for Private Internets, and RFC 1466, Guidelines for Management
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    the data is sent to the remote unit. At the receiving end, the process operates in the reverse order, from the modem port to the LAN port. The internal 56K modem in the Model RM356 router allows downstream data rates of up to 56 Kbps from your Internet service provider (ISP) and upstream rates of
  • Netgear RM356 | RM356 Reference Manual - Page 20
    (GUI) management software for Windows® users - Built-in Manager interface for Macintosh, UNIX, and PC users, accessible by terminal or Telnet Protocol - Configurable through the LAN-no serial connection required • Security - Password access control on management functions - Dial-in access control by
  • Netgear RM356 | RM356 Reference Manual - Page 21
    Reference Guide for the Model RM356 Modem Router • Eleven LEDs for easy monitoring of status and activity • Flash EPROM for firmware upgrade • Five-year warranty • Free technical support seven days a week, twenty-four hours a day V.90 Support The Model RM356 router is designed to take advantage of
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    Reference Guide for the Model RM356 Modem Router Security The Model RM356 Modem Router is equipped with Management Support The router is designed to be installed and made operational within minutes after connection to the network. If you are a PC user, the FirstGear software lets you easily configure
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    Basic Router Concepts Reference Guide for the Model RM356 Modem Router In general, the cost of providing network Routers vary in performance and scale, number of routing protocols supported, and types of physical WAN connections supported. The Model RM356 Modem Router is a small office router that
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    Guide for the Model RM356 Modem Router Using RIP, routers RM356 Modem Router supports both the older RIP-1 and the newer RIP-2 protocols. Among other improvements, RIP-2 supports users and small organizations may obtain their addresses either from the IANA or from an Internet service provider
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    Reference Guide for the Model RM356 Modem Router There are five standard classes of IP addresses. bit pattern, which is used by the TCP/IP software to identify the address class. After the address class has been determined, the software can correctly identify the host section of the address. The
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    Reference Guide for the Model RM356 Modem Router Class E addresses are for experimental use. This addressing structure allows IP to uniquely identify each physical network and each node on each physical network. For
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    Reference Guide for the Model RM356 Modem Router Subnet Addressing would have that many devices. You can resolve this problem by using a technique known as subnet addressing. Subnet provides other benefits. Subnet addressing allows a network manager to construct an address scheme for the network by
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    Reference Guide for the Model RM356 Modem Router Note: The number 192.68.135.127 is not assigned mask bits in dotted-decimal notation. To use the table, write down the original class netmask and replace the 0 value octets with the dotted-decimal value of the additional subnet bits. For instance, to
  • Netgear RM356 | RM356 Reference Manual - Page 29
    Guide for the Model RM356 Modem Router /28 /29 /30 /31 /32 NETGEAR strongly advises that all hosts on a LAN remote Private IP Addresses If your networks are isolated from the Internet (for example, only between your two branch offices), you can assign any IP addresses to the hosts without problems
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    to access the Internet simultaneously, they usually have to obtain a range of IP addresses from the ISP. This type of Internet account is much more costly than a single-address account typically used by a single user with a terminal adapter rather than a router. The Model RM356 Modem Router employs
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    Reference Guide for the Model RM356 Modem Router This scheme offers the additional benefit of firewall protection because the internal LAN addresses are not available to the Internet through the translated connection. All incoming inquiries are filtered out by the router. This filtering can prevent
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    Reference Guide for the Model RM356 Modem Router IP Configuration by DHCP When an IP-based local area network is installed, each workstation must be configured with an IP address. If the workstations need to access the Internet, they should also be configured with a gateway address and one or more
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    RM356 Modem Router • AC power adapter, 16 V AC output • 10-foot 10BASE-T Ethernet cable, straight-through wiring (white) • telephone cable (black) • 25-pin to RJ-45 serial cable • 9-pin D-connector to 25-pin D-connector adapter • This guide • Getting Started Using FirstGear for the Model RM356 Modem
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    Guide for the Model RM356 Modem Router Checklists Check the following lists to make sure that your network is correctly configured and all requirements are met. After your network is correctly configured and all requirements as defined by the following checklists are met, you are ready to configure
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    Reference Guide for the Model RM356 Modem Router Single-User Account In a single-user account, you are assigned only one registered for your account whether it is a single-user or LAN account: • A local phone number for accessing the ISP • A login name • A password • IP address(es) unless they are
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    Guide for the Model RM356 Modem Router Network Checklist The Model RM356 Modem Router uses the Internet Protocol (IP). The IP configuration has the following requirements: • All host devices must have TCP/IP installed and selected as the networking protocol. • All host devices including the router
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    Connecting the Router Reference Guide for the Model RM356 Modem Router The front panel of the Model RM356 Modem Router, as of the LEDs to verify connections. 12 3 4 56 kbps LAN Modem Router Remote Access PWR TEST COL 1 2 3 MODEM MODEL RM356 4 OH CD TD RD Key: 1 = PWR (Power)
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    Reference Guide for the Model RM356 Modem Router Table 2-1 lists and describes each LED on the front panel of the router. These LEDs are green when lit. Table 2-1. LED Descriptions Label PWR (Power) TEST LAN COL (Collision) Activity Description On Blinking/Off Power is supplied to the router
  • Netgear RM356 | RM356 Reference Manual - Page 39
    = RJ-45 serial Manager port for connecting the router to the serial port of a PC using the RJ-45 to DB-25 cable 4 = Line port for connecting the router to the telephone line 5 = Phone port for connecting the router to a telephone, fax, or modem Figure 2-2. Rear Panel of the Model RM356 Modem Router
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    Reference Guide for the Model RM356 Modem Router Connecting to the Hub Ports The Model RM356 Modem Router provides four Ethernet twisted pair hub ports for connecting to PCs and workstations. Connections are made using standard straight-through UTP cables like the one included with your router. The
  • Netgear RM356 | RM356 Reference Manual - Page 41
    Guide for the Model RM356 Modem Router Connecting for Configuration If you are a PC user, you can configure the router through either the FirstGear ISDN Router Configuration Utility, which is an easy-to-use software program, or the menu-based built-in Manager interface. For complete instructions
  • Netgear RM356 | RM356 Reference Manual - Page 42
    Reference Guide for the Model RM356 Modem Router Connecting Through a Telnet Connection You can access the built-in Manager interface by a Telnet call from any TCP/IP workstation on the LAN or the remote network. In order to use the Telnet Protocol, you must know the current IP address of the router
  • Netgear RM356 | RM356 Reference Manual - Page 43
    -use Windows-based utility that leads you through a Quick Setup or an Advanced menu for configuring your router. For FirstGear instructions, refer to Getting Started Using FirstGear for the Model RM356 Modem Router. • Through the built-in Manager interface If you are using a Macintosh or UNIX-based
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    . A login screen is displayed and prompts you to enter a password. 2. Enter the default password 1234 to reach the main menu of the Manager. Once you are in the Manager and if there is no activity for longer than 5 minutes, the router automatically logs you out and displays a blank screen. If you
  • Netgear RM356 | RM356 Reference Manual - Page 45
    Reference Guide for the Model RM356 Modem Router Navigating the Manager The Manager is the interface that you use to configure your router. Table 3-1 lists and describes the commands that enable you to navigate through the menus in the Manager. Table 3-1. Manager Menu Commands Action
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    Guide for the Model RM356 Modem Router The Manager Main Menu is illustrated in Figure 3-2. Getting Started 1. General Setup 2. MODEM Setup 3. Ethernet Setup 4. Internet Access Setup RM356 Main Menu Advanced Applications 11. Remote Node Setup 12. Static Routing Setup 13. Default Dial-in User Setup
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    up default dial-in parameters so that your router can be a dial-in server for the remote node and remote dial-in users. 14 Dial-in User Setup This menu is accessed to set up remote dial-in users. The router supports eight remote dial-in user profiles. 21 Filter Set Configuration This menu
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    Reference Guide for the Model RM356 Modem Router General Setup Menu The General Setup Menu contains administrative and system-related information. To enter administrative and system-related information: 1. Enter 1 from the Main Menu to display Menu 1 - General Setup, as illustrated in Figure 3-3.
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    Menus Reference Guide for the Model RM356 Modem Router Menu 2 is for configuring the internal 56K modem. Advanced MODEM setup is provided by a submenu, Menu 2.1. MODEM Setup Menu Use the commands and menus described in Table 3-1 and Table 3-2 to display the MODEM Setup menu. Table 3-3 lists
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    Reference Guide for the Model RM356 Modem Router Advanced MODEM Setup Menu Use the commands described in Table 3-3 to display Menu 2.1 - Advanced MODEM Setup. When you finish entering the information for all the fields: • Press [Enter] at the Press ENTER to Confirm prompt to save your selections.
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    Menu Reference Guide for the Model RM356 Modem Router Menu 3 is for configuring the Ethernet LAN parameters, including interface type, filters, DHCP, and IP address information. From the Main Menu, enter 3 to display Menu 3 - Ethernet Setup. There are two submenus: Menu 3.1 - General Setup and
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    Reference Guide for the Model RM356 Modem Router DHCP and TCP/IP Setup The router has the capability to act as a DHCP server, allowing it to assign IP, DNS, and Default Gateway addresses to attached PCs or workstations. The assigned Default Gateway address is the LAN address of the router, as set
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    parameter at the default (Both) and let RIP propagate the routing information automatically. This field determines which version of RIP (Routing Information Protocol) will be used by the router. The following RIP options are supported by the Model RM356 Modem Router: • RIP-1-The router will accept
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    access the Manager through the serial port or by a Telnet connection. If you lose or forget the Manager password, you must clear the configuration of the router as described in Chapter 10, "Troubleshooting." Clearing the configuration will cause the Manager password to revert to the factory default
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    provides information to help you configure your Model RM356 Modem Router for Internet access. Information Checklist Use Menu 4 of the Manager to configure Internet access. Before you configure the router for Internet access, make sure your ISP (Internet service provider) provides you with the
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    Reference Guide for the Model RM356 Modem Router Internet Access Configuration You can configure the router for access to an Internet service provider (ISP) using Menu 4, Internet Access Setup. When you complete this menu, the router will automatically add a Remote Node for your ISP in Menu 11,
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    and take the appropriate troubleshooting steps. Configuration for Single-User Account The Model RM356 Modem Router implements NAT (IP masquerading), allowing the use of a single-user account for Internet access. The steps for configuring your router for single-user Internet access are similar to
  • Netgear RM356 | RM356 Reference Manual - Page 58
    Reference Guide for the Model RM356 Modem Router • Single User Account: Server IP Addr If you want to make your local server (for example, a Web server) accessible to outside users, enter the IP address of that server here. Incoming packets with destination port numbers not handled by the router
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    network. One common type of remote node is an Internet service provider (ISP). When you use Menu 4 to configure your router for Internet access, the router automatically adds a remote node for you, using default values typical of an ISP. Note: If you access only one remote node (not an ISP), create
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    Reference Guide for the Model RM356 Modem Router Table 5-1. Menu 11.1 - Remote Node Profile Fields Field Rem Node Name Active Call Direction Incoming: Rem Login Name Rem Password Rem CLID Call Back Outgoing: My Login Name My Password Authen Description This field is required. Enter a descriptive
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    Reference Guide for the Model RM356 Modem Router Table 5-1. Menu 11.1 - Remote Node default is blank (no filters are defined). Refer to Chapter 8, "Filter Configuration," for more information about configuring filters. This value specifies the number of idle seconds elapsed before the remote
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    Reference Guide for the Model RM356 Modem Router Editing PPP Options To edit PPP options: 1. Select Yes in the Edit PPP Options field of Submenu 11.1 - Remote Node Profile. 2. Press [Enter] to display Menu 11.2 Remote Node PPP Options. 3. Edit the options described in Table 5-2. 4. Press [Enter] at
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    Guide for the Model RM356 Modem Router Some ISPs require login script handshaking during a call connection. The Model RM356 Modem Router the router will Remote Node Script is deactivated, it has no effect on the operation of your router capturing the Expect string, the router will send out the string
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    as security and callback; however, all remote dial-in users share one common set, as defined in the Default Dial In Setup (Menu 13). • Typically, remote dial-in users are individual users who dial in to the router directly from their workstations, while remote nodes represent networks and are used
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    Reference Guide for the Model RM356 Modem Router Table 6-1 lists and describes the fields in the Default Dial-in Setup menu and explains how to configure the protocol-independent fields in this menu. Table 6-1. Fields in Menu 13 - Default Dial-in Setup Field Description Telco Options: CLID
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    Guide for the Model RM356 Modem Router Table 6-1. Fields in Menu 13 - Default Dial-in Setup (continued) Field IP Address Supplied By: Dial-in User Description If this field is set to Yes, the router allows a remote host to specify its own IP address. If this field is set to No, the remote
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    later activation. Enter the password in this field for the remote dial-in user. This field determines whether the router allows callbacks to the user upon dial-in. Three modes are provided: • No (default)-The router does not call back to the dial-in user. • Optional-The router will call back if the
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    On CLID Reference Guide for the Model RM356 Modem Router CLID allows the Model RM356 Modem Router to authenticate a caller before a call is answered, thus saving the cost of a connection. The router uses the caller ID information provided by the telephone company during call setup to match against
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    Remote Access PWR TEST COL 1 2 3 MODEM MODEL RM356 4 OH CD TD RD Model RM356 router 56 kbps LAN Modem Router Remote Access PWR TEST COL 1 2 3 MODEM MODEL RM356 4 OH CD TD RD Figure 7-1. LAN-to-LAN Application 8697EA For the branch office, you must configure a remote
  • Netgear RM356 | RM356 Reference Manual - Page 72
    Reference Guide for the Model RM356 Modem Router Remote Node Setup See Chapter 5, "Remote Node Configuration," for information about using the protocolindependent parameters on Menu 11.1 - Remote Node Profile. Use the fields described in Table 7-1 to set the protocol-dependent parameters. Note: If
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    Reference Guide for the Model RM356 Modem Router Table 7-2 lists and describes the fields for Menu 11.3 - Remote Node Network Layer Options. Table 7-2. Menu 11.3 - Remote Node Network Layer Options Fields Field Rem IP Address Rem Subnet Mask My WAN Addr Single User Account Single User Account:
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    Reference Guide for the Model RM356 Modem Router Table 7-2. Menu 11.3 - Remote Node Network Layer Options Fields (continued) Field RIP: RIP Direction RIP Version Description This parameter determines how the router handles RIP (Routing Information Protocol). If set to Both (default), the router
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    Guide for the Model RM356 Modem Router a router on the same segment as the router. Over the WAN, the gateway must be the IP address of one of the remote nodes is usually a good number. This field determines if the router includes the route to this remote node in its RIP broadcasts. If set to Yes, this
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    The call filters are divided into two groups: default call filters and user-defined call filters. The Model RM356 Modem Router has default call filters that filter out administrative packets (for example, RIP packets). The router applies the default filters first and then, if applicable, applies the
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    Guide for the Model RM356 Modem Router For incoming packets, the router applies data filters only. Packets are processed depending on whether a match is made. The router allows you to customize the filter sets that you want to use. The following sections describe how to configure a user-specified
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    Reference Guide for the Model RM356 Modem Router When you press [Enter], Menu 21.1 - Filter Rules Summary is displayed. The information in this menu is read-only; the parameters of each rule that you configured for that set are displayed. Table 8-1 lists and describes the abbreviations used in Menu
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    Reference Guide for the Model RM356 Modem Router If the filter type is GEN (generic), the abbreviations listed in Table 8-3 are used. Table 8-3. Abbreviations Used if Filter Type Is GEN Abbreviation Off Len Description Offset Length To configure a specific filter rule, select the number of the
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    Reference Guide for the Model RM356 Modem Router Table 8-4. TCP/IP Filter Rule Menu Fields Field Description Active IP Protocol IP Source Route value given in Source: Port #. There are five options for this field: • None (Default) • Less • Greater • Equal • Not Equal Filter Configuration 8-5
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    Guide for the Model RM356 Modem Router initial and established TCP connections (default) In this field, you this field: • Yes • No (default) If More is Yes, then None-No packets are logged (default). • Action Matched-Only packets that are logged. • Check Next Rule (default) • Forward • Drop If the
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    Guide for the Model RM356 Modem Router Generic Filter Rule This section provides information about configuring the protocol-independent parameters for a generic filter rule for your router to 8. Default = 0. In this field, specify (in hexadecimal) the value that the router should logically qualify
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    Guide for the Model RM356 Modem Router for this field: • Check Next Rule (default) • Forward • Drop Applying a Filter Set After configuring a filter set in Menu 21, you by commas, with no spaces. In the following example, the Remote Node Profile line of Menu 11.1 specifies that filter sets 1,
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    Reference Guide for the Model RM356 Modem Router Reducing Unnecessary Calls by Windows 95 One example of when to apply a filter set is reducing unnecessary calls by Windows 95. When using Windows 95 with a dial-up router, you may need to make some configuration changes to avoid having calls placed
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    Guide for the Model RM356 Modem Router provides the user with an services. In the case of filtering NetBIOS traffic, the relevant ports are: • 137 (TCP and UDP) NetBIOS Name Service • 138 (TCP and UDP) NetBIOS Datagram Service • 139 (TCP and UDP) NetBIOS Session Service 8-10 Filter Configuration
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    Reference Guide for the Model RM356 Modem Router Implementing the Filter Now you can proceed to define a call filter to block the three NetBIOS service ports. The Filter Set Configuration Menu is shown in Figure 8-3. To define a call filter: 1. Go to Menu 21 - Filter Set Configuration, and choose a
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    Guide for the Model RM356 Modem Router 3. Set "Active" to Yes, and specify the IP Protocol as 17, which is the UDP protocol number (in decimal) from the Assigned Numbers RFC as described on page 8-10. 4. Specify Source Port #137, NetBIOS Naming Service /IP Filter Rule Menu 8-12 Filter Configuration
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    Reference Guide for the Model RM356 Modem Router 5. Define the next five rules the same way-one N D N 5 Y IP Pr= 6, SA=0.0.0.0, SP=138, DA=0.0.0.0 N D N 6 Y IP Pr= 6, SA=0.0.0.0, SP=139, DA=0.0.0.0 N D F Enter Filter Rule Number (1-6) to Configure: Figure 8-5. Filter Rules Summary Menu Filter
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    Reference Guide for the Model RM356 Modem Router Applying the Filter When the filter design is finished, you must tell the router where to apply the filter. Apply it as a Call Filter in the remote node that reaches your DNS server(s) (usually your ISP node). Go to Menu 11.1, Remote Node Profile,
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    RM356 Modem Router provides diagnostic tools for maintenance. These diagnostic tools include displays of system status, modem status, log and trace capabilities, and upgrades to the system software 1 Reset counters Description This field disconnects the current modem call. This field resets the
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    of collisions. This field displays the name of your router, which you configured in Menu 1 - General Setup. RAS S/W Version The version of the current router software. Ethernet Address The Ethernet MAC address assigned to your router. LAN Packet Which Triggered Last Call This field displays
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    Guide for the Model RM356 Modem Router the baud rate of the serial Manager connection through Menu 24.2, Terminal Baud Rate. The router supports 9600 (default), 19200, 38400, and the user to view the error logs and trace records in order to troubleshoot any errors that may occur. The router can
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    Reference Guide for the Model RM356 Modem Router Table 9-3 lists the fields and commands for Menu 24.3 - System Maintenance Accounting Syslog and Accounting can be configured in Menu 24.3.2 - System Maintenance - Syslog and Accounting. Menu 24.3.2 configures the router to send UNIX system logs to
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    Reference Guide for the Model RM356 Modem Router You must configure the parameters to activate syslog (Table 9-4). Table 9-4. be on and off. selected. This feature is used for UNIX applications. The router sends three different types of syslog messages: • Call information messages (CDR) •
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    will reset the MODEM. This command will cause the router to place a manual call to a Remote Node and log in to the account. A trace will be displayed on the screen showing the progress of the call setup and protocol negotiation. This command will redirect the Manager terminal to the MODEM port
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    Reference Guide for the Model RM356 Modem Router Table 9-5. System Maintenance - Diagnostic Menu Fields (continued) Internet Setup Test, or enter 5 to select another remote node. This test checks to see if your Internet access or remote node configuration has been done correctly. The router dials
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    Guide for the Model RM356 Modem Router Ping Host. This diagnostic test pings a local or remote host. You are prompted for the IP address of Manager interface on your router from the screen-based mode to a command line mode. The command line mode allows you to configure, diagnose, and test your router
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    the type of terminal software used to access the router. Your terminal software must have the ability to transfer data using the XMODEM Protocol to perform the upload. Restoring a configuration is possible only through the serial cable connection. Software Update Software updates are possible only
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    For more detailed information, check the NETGEAR Web site at http://netgear.baynetworks.com. Call Control The Model RM356 Modem Router provides call control management functions for the remote node and remote dial-in user. These functions are budget management, blacklist, and call history, which are
  • Netgear RM356 | RM356 Reference Manual - Page 101
    Advanced MODEM Setup. Budget Management The budget management function provides a way for you to set a limit on phone line utilization to prevent any accidental overuse. This function limits the total outgoing call time of the router over a period of time to each remote node and remote dial-in user
  • Netgear RM356 | RM356 Reference Manual - Page 102
  • Netgear RM356 | RM356 Reference Manual - Page 103
    This chapter gives information about troubleshooting your Model RM356 Modem Router. After each problem description, instructions are provided to help you diagnose and solve the problem. Basic Functioning When you turn on power to the router, the PWR LED lights. If the PWR LED does not
  • Netgear RM356 | RM356 Reference Manual - Page 104
    a LAN port of the Model RM356 Modem Router to a normal (MDI-X) port of another hub, you must use a crossover cable. Troubleshooting a TCP/IP Network Using a Manager interface (Menu 24.4) or in your PC or workstation. Testing the LAN Path to Your Router To verify that the LAN path to your router is
  • Netgear RM356 | RM356 Reference Manual - Page 105
    Reference Guide for the Model RM356 Modem Router If the path is not functioning correctly, you could have one of the following problems: • Wrong physical connections - Make sure the LAN LED is on for the port attached to your PC. If the LAN LED is off, follow the instructions in "LAN Link LED" on
  • Netgear RM356 | RM356 Reference Manual - Page 106
    Reference Guide for the Model RM356 Modem Router Troubleshooting a Remote Node or ISP Connection To troubleshoot a remote node or an ISP connection, follow these instructions: • Place a manual call to the remote node, using Menu 24.4.5. The progress of the call is displayed on the screen. If the
  • Netgear RM356 | RM356 Reference Manual - Page 107
    user name and password for the remote dial-in user in Menu 14. If you are still unable to determine the problem, refer to "Using the Packet and Log Trace" on page 10-7. Troubleshooting the Manager Interface Refer to the following instructions if you cannot access the Manager interface by the serial
  • Netgear RM356 | RM356 Reference Manual - Page 108
    Reference Guide for the Model RM356 Modem Router Restoring the Default Configuration and Password The user can erase the current configuration and restore defaults by uploading the initialization file romfile0 or romdhcp, which can be found in the directory in which FirstGear was installed. These
  • Netgear RM356 | RM356 Reference Manual - Page 109
    trace feature of the Model RM356 Modem Router. To invoke the packet trace: 1. Access the internal Manager of the router using a serial or Telnet terminal connection. 2. If you will be tracing an outgoing call, go to Menu 11 (Remote Node Setup) and note which remote node number, N, corresponds to the
  • Netgear RM356 | RM356 Reference Manual - Page 110
    Reference Guide for the Model RM356 Modem Router Packet Trace Display Format Data packets are time stamped and is an example of the PPP message format: 113 fe4002 195 PNET ppp CHAP login to remote OK! Figure 10-2 breaks down and defines the PPP message format for the preceding packet example.
  • Netgear RM356 | RM356 Reference Manual - Page 111
    This appendix provides technical specifications for the Model RM356 Modem Router. General Specification Network Protocol and Standards Compatibility WAN Protocols: PPP Data and Routing Protocols: TCP/IP, RIP-1, RIP-2, DHCP Modem Standard: V.90 Security PAP, CHAP, Caller ID Data
  • Netgear RM356 | RM356 Reference Manual - Page 112
    Reference Guide for the Model RM356 Modem Router All regions (output): Physical Specifications Dimensions: Weight: Environmental Specifications Operating temperature: Operating humidity: Electromagnetic Emissions Meets requirements of: Interface Specifications LAN: Line: Manager: 16 V AC @ 1A
  • Netgear RM356 | RM356 Reference Manual - Page 113
    11 budget management 9-11 C cables, connecting 2-7 call control 9-10 Call Control field Advanced Modem Setup menu 3-8 Index Call Direction field, Remote Node Profile menu 5-2 call testing 9-7 Callback Budget Management field, Default Dial-in Setup 6-2 Callback field, Edit Dial-in User 6-4 callback
  • Netgear RM356 | RM356 Reference Manual - Page 114
    dial-in users 6-1 Direction field, Modem Setup menu 3-7 domain name server, using 1-13 Drop Modem field, System Maintenance Diagnostic menu 9-6 Dynamic Host Configuration Protocol. See DHCP dynamic NAT. See network address translation E Edit Dial-in User menu 6-4 Edit IP field, Remote Node Profile
  • Netgear RM356 | RM356 Reference Manual - Page 115
    3-1 manager interface accessing through serial port 2-9 accessing through Telnet 2-9 commands 3-3 menus 3-5 troubleshooting 10-5 using for configuring 1-2, 1-4, 2-9, 3-1 manager interface menus Advanced Modem setup 3-8 Change Password 3-12 Default Dial-in Setup 6-1 Diagnostic 9-6 Dial-in User Setup
  • Netgear RM356 | RM356 Reference Manual - Page 116
    and log trace troubleshooting 10-7 PAP authentication 1-4, 5-2, 6-2 password changing 3-12 entering at startup 3-2 restoring 10-6 4 Password field, Edit Dial-in User 6-4 PC, using to configure 1-4, 2-9, 3-1 Phone # field, Edit Dial-in User 6-4 Phone Number field, Modem Setup menu 3-7 Ping Host
  • Netgear RM356 | RM356 Reference Manual - Page 117
    , Ethernet Setup menu 3-10 security 1-2, 1-4 serial cable 2-7 serial port, connecting to 2-9 Session Options field Default Dial-in Setup 6-3 Remote Node Profile menu 5-3 Single User Account field, Remote Node Network Layer Options menu 7-3 single user account, configuring for 4-3 software, updating
  • Netgear RM356 | RM356 Reference Manual - Page 118
    9-6 configuring 7-1 network, troubleshooting 10-2 Protocol 9-7 requirements 2-4 tools 9-7 using with LAN-to-LAN 7-1 TCP/IP field, System Maintenance - Diagnostic menu 9-6 TCP/IP Filter Rule menu 8-4 TCP/IP Setup field, Ethernet Setup menu 3-10 Telco Options field Default Dial-in Setup 6-2 Remote
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M-RM356NA-0
July 1998
NETGEAR
, Inc.
A Bay Networks Company
4401 Great America Parkway
Santa Clara, CA 95054 USA
Phone 800-211-2069
Reference Guide for the
Model RM356 Modem
Router