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Oki MICROLINE 320 TURBO Users Guide - Page 87

Single-Sheet Paper Jams

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Single-Sheet Paper Jams 1 Turn off the printer. 2 Then, use the platen knob to back the paper out. 32T-43.eps 4 Remove any torn pieces from around the carriage. 5 Install the pull-up roller assembly. Close the access cover. 32T-44Dn.eps SEL SEL MENU EXIT SHIFT POWER ALARM LF MDicorwonFeed GROUP FF/LOAD Micro Up Feed ITEM TEAR PARK QUIET MENU SET PRINT TOF PRINT QUAHLSIDTY NLQ UTL CHARACTE1R0PITCH SSD 17 12 20 15 PROP 3 Open the access cover. Remove the pull-up roller assembly. 32T-44Up.eps 6 Turn on the printer. Load paper. 32T-01A.eps and 32T-15.eps SEL SEL MENU EXIT SHIFT POWER ALARM LF MDicorwo nFeed GROUP FF/LOAD Micro Up Feed ITEM TEAR PARK QUIET MENU SET PRINT TOF PRINT QUALITY HSD NLQ UTL CHARACTE1R0PITCH SSD 17 12 20 15 PROP | User's Guide: English 87

Section	Page
Contents	3
Helpful Hints	8
Saving Money	9
Saving Money: Forms Tear-Off	9
Saving Money: Draft Mode	9
Saving Time	10
Saving Time: Internet Support	10
Saving Time: Draft Mode	10
Saving Time: Paper Park	10
Saving Time: Moving Through the Menu	10
Operation Tips	11
Operation Tip: Top of Form	11
Operation Tip: Turning the Platen Knob	12
Operation Tip: Using the Parallel Port	12
Operation Tip: Control Access to the Printer	12
Introduction	13
Printer Features	14
Parts Identification	15
Printer Serial Number	15
Parts Identification: Rear Feed (Continuous Forms)	16
Parts Identification: Top Feed (Single-Sheet)	17
Front Panel Lights	18
Front Panel Keys	19
Installation	20
Installation Hints	20
Installation Overview	21
Installation Location	21
Customizing the Installation	22
Unpacking the Machine	24
Shipping Restraints	25
Ribbon Cartridge	26
Ribbon Cartridge Handling	27
Ribbon Cartridge Emergency First Aid	27
Power Connections	28
Paper Loading	29
Testing the Printer	33
Font Sample Test	34
Rolling ASCII Test	35
Local Printer Installation	36
Installing Printer Software	36
Windows 95, 98, Me, NT4.0	36
Windows 2000	37
Network Printer Installation	38
Connecting the Network Cable	38
Network Installation	39
Connecting to the Parallel Port	40
Product Registration	41
my.okidata.com	41
Registering Your Printer	41
Using Your Printer	42
Top of Form (TOF)	42
Top of Form (TOF) and Forms Tear-Off	43
Forms Tear-Off Status (ON or OFF)	43
Setting Top of Form, Forms Tear-Off ON (Step A)	44
Setting Top of Form, Forms Tear-Off OFF (Step B)	46
Temporary Top of Form Change	48
Reset Top of Form to Factory Default	49
Printer ON	49
Printer OFF	49
Forms Tear-Off	50
Changing the Forms Tear-Off Setting	51
Automatic Forms Tear-Off	52
TEAR Key and Automatic Forms Tear-Off	53
Manual Forms Tear-Off	54
TEAR Key	55
Forms Tear-Off set OFF	55
Forms Tear-Off set ON	55
Paper Park	56
Changing Paper Paths	57
Continuous-forms to single-sheet feed	57
Single-sheet feed to continuous forms	57
Printhead Gap	58
Expanded Printhead Gap	59
Print Quality	63
Super Speed Draft	64
Printer Reset	64
Character Pitch	65
Emulations	66
Printer Drivers	67
Selecting Printer Drivers	67
Obtaining Drivers	68
Installing Printer Drivers	68
Menu Mode	69
Moving Through the Menu	70
Moving Forward	70
Moving Backward	70
Resetting Menu to Factory Defaults	71
Printing the Menu Settings	71
Changing the Menu Settings	72
Menu Settings Table	73
Explanations of Menu Items	78
Maintenance	81
Replacing the Ribbon Cartridge	81
Printer Cleaning	82
Paper Jams	83
Troubleshooting	88
General Information	88
Internet Support	88
List of Problems	89
Problem 1: My word processor files do not print the way I have the menu and front panel set.	90
Problem 2: Nothing happens when I turn on the printer.	91
Problem 3: The printer does not print when the computer sends data.	91
Problem 4: I'm getting strange symbols, incorrect fonts, etc., when I try to print a document.	91
Problem 5: Ink smears on the paper when I print on narrow forms.	92
Problem 6: I've installed a new ribbon and the printing is smeared and streaked.	92
Problem 7: The ALARM light is flashing.	92
Problem 8: The ALARM light is on and the Character Pitch 10 light is flashing.	92
Problem 9: The ALARM light is on and the Character Pitch 15 light is flashing.	93
Problem 10: The printer needs paper, but the ALARM light is not on and I cannot load the paper.	93
Problem 11: The Print Quality and Character Pitch keys on the front panel don't work.	93
Problem 12: Continuous-form paper sticks to the paper separator.	94
Problem 13: Nothing happens when I print to the parallel port.	94
Specifications	95
Service and Support	100
General Information	100
Documentation	101
Purchase Location	101
Internet Support	102
www.okidata.com	102
my.okidata.com	102
Telephone Support	103
Service Centers	104
Service and Support: United States and Canada	105
Service and Support: Latin America	106
Accessories	107
Purchasing Accessories	107
Accessories: Part Numbers	108
Consumables: Part Numbers	108
Options: Part Numbers	108
Replacement Parts: Part Numbers	109
Documentation	110
Printer Control Codes	111
Epson FX Commands	112
IBM Proprinter III Commands	114
Oki Data MICROLINE Standard Commands	116
Index	118
Index	118
Symbols	118
A	118
Access	118
Alarm	118
B	118
Backward	118
Bi-Directional	118
Bi-directional	118
Buffer	118
C	119
Cable	119
Canada	119
Characters	119
Commands	119
Communication	119
Consumables	119
Continuous Feed	119
Customer Support	119
Cutting Costs. See Money, Saving	119
D	120
Draft	120
Draft Mode	120
Drivers	120
E	120
Efficiency. See Time, Saving	120
Epson	120
Error Conditions	120
F	121
Factory Defaults	121
First Aid Procedures	121
Forms	121
Continuous	121
Forms Tear-Off OFF	121
Forms Tear-Off ON	121
Front Panel	121
G	121
H	122
Height	122
Help. See Service and Support	122
High Speed Draft (HSD)	122
HSD. See High Speed Draft	122
Humidity	122
I	122
IBM	122
IC. See Industry Canada	122
Installation	122
J	122
K	122
L	123
Latin America	123
Warranty	123
M	123
Maintenance	123
ML. See Microline	123
MSDS. See Material Safety Data Sheet	123
N	124
Network	124
NLQ. See Near Letter Quality	124
O	124
Oki Data	124
Contact Information	124
Out of Paper	124
P	124
Paper	125
Continuous Feed	125
Paper Feed	125
Parallel Port. See Parallel Interface	125
Platen Knob	125
Port	125
Power	126
Print Quality	126
Print Start Position	126
Printer	126
Printer Drivers	126
Printing	127
Problems	127
Product	127
Productivity. See Money, Saving; Time, Saving	127
PROP	127
Q	127
QUIET	127
R	127
Regulatory Information	127
S	128
Safety, General Information	128
Saving Time. See Time, Saving	128
Security	128
SEL	128
Front Panel Light	128
Shipping	128
Single Sheet	128
Size	128
Software	129
SSD. See Super Speed Draft	129
Support. See Service and Support	129
T	129
TEAR	129
Telephone	129
Tests	129
Troubleshooting	130
SEL	130
U	131
United States	131
Warranty	131
Utility. See also UTL	131
V	131
Volume	131
W	131
Warranty	131
Weight	131
Width	131
Y	131
Y2K	131