Panasonic KX-MB262CX Operating Instructions - Page 68
Troubleshooting, 11.3 When a function does not work, 3.1 General - printer driver
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11. Help Troubleshooting 11.3 When a function does not work 11.3.1 General Problem The unit does not work. The output tray becomes full quickly or the recording paper does not stack properly on the output tray. I cannot adjust volumes or display items stored in onetouch dial and navigator directory (KX-MB772 only). A printing error is displayed while using PC FAX and Remote Control (KX-MB772 only). Multi-Function Station does not work properly. I cannot install or uninstall Multi-Function Station. I cannot view the operating instructions using MultiFunction Station. I cannot find the unit in the [Target Device] or [Device Select] dialogue box when operating the following functions. - Scanning - Remote Control - PC FAX (KX-MB772 only) - Device Monitor Cause & Solution L Check the connections (page 17, 23). L High humidity may cause the recording paper to curl. Try turning the paper over and re-inserting it. If the curl on the paper is heavy, please remove it from the output tray. If you still have this problem, contact our service personnel. L The unit is set to the scan mode or copy mode. Press {FAX} to switch modes. If you still have this problem, contact our service personnel. L This is because the printer driver is used for PC FAX and Remote Control. The transmission error will be displayed as the printing error. L If you connect the USB cable to USB hub, connect it to the USB port of your computer directly. L Make sure you have installed the latest Service Pack available for the version of Windows installed on your computer. See the Microsoft web site for details. L If you have any other multifunction softwares installed on your computer, uninstall them. L Check that your computer has enough memory and hard disk space. If your computer warns of insufficient memory, close other applications. If there is not enough space on the hard disk, delete unnecessary files. L Uninstall Multi-Function Station once, and re-install it. L Some of the files needed to install or uninstall Multi-Function Station may be corrupted. Use the MfsCleaner utility (found on the included CD-ROM) to solve the problem. 1. Insert the included CD-ROM into your CD-ROM drive. L The setup program will start automatically. 2. [Tools] i [Cleanup Tool] L The [MfsCleaner] window will appear. 3. Click [Clean], then click [Yes] to restart the computer. Note: L To install Multi-Function Station again, see page 23. L Install the operating instructions to your computer beforehand (page 24). L The printer driver has not been installed. Install it on your computer (page 23). 68