Panasonic KX-MB262CX Operating Instructions - Page 69
Printing problems, 3.3 Scanner, Cause & Solution
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11. Help 11.3.2 Printing problems Problem The printing quality is poor. ABC A blank sheet is ejected. Black lines, white lines or smudges appear on the printed documents. Coloured text is printed in black instead of greyscale when printing from Microsoft PowerPoint or other applications. Cause & Solution L Some paper has instructions recommending which side to print on. Try turning the recording paper over. L You may have used paper with a cotton and/or fibre content that is over 20%, such as letterhead or resume paper. L The recording paper is too damp. Use new paper. L The remaining toner is low. Replace the toner cartridge. L To check the drum life and quality, please print the printer test list (page 83). If printing quality is still poor, replace the toner cartridge and drum unit. L The toner save mode of feature #482 is ON (page 56). L You placed the document facing the wrong way when using the copier. L The other party placed the document in their fax machine the wrong way. Check with the other party (KX-MB772 only). L The glass or rollers are dirty with correction fluid, etc. Clean them (page 79, 82). Please do not insert a document before correction fluid has dried completely. L Select [Colour] or remove the check next to [Greyscale] in the print dialogue so that coloured text will be printed in greyscale. 11.3.3 Scanner Problem I cannot scan. The document is not fed into the unit when using the unit as a scanner (KX-MB772 only). Even after clicking [Cancel], scanning continues. Cause & Solution L When scanning at a high resolution, a large amount of available memory is required. If your computer warns of insufficient memory, close other applications and try again. L The unit is in use. Try again later. L There is not enough space on the hard disk. Delete unnecessary files and try again. L Restart the computer, and try again. L Check the connection between the computer and the unit (page 17, 23). L You attempted to scan a document longer than the paper size which you set. Change the setting or divide the document into the appropriate paper size, and try again. L Remove the document in the auto document feeder and re-insert it. L Please wait. It may take a while for the cancel request to be accepted. 69