Panasonic KXFPC161 Operating Instructions - Page 67

Fax - sending, Fax - receiving, dial manually.

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Operations Fax - sending Problem Cause & solution I cannot send documents. The other party complains that letters on their received document are distorted or not clear. The other party complains that dirty patterns or black lines appear on their received document. I cannot send a fax overseas. q The telephone line cord is connected to the EXT jack on the unit. Connect to the LINE jack (p. 16). q The other party's fax machine is busy or has run out of recording paper. Try again. q The other party's machine is not a facsimile. Check with the other party. q The other party's fax machine rings too many times. Send the fax manually - dial the number, confirm the fax tone, then press FAX/START . q If your line has special telephone services such as call waiting, the service may have been activated during fax transmission. Connect the unit to a line that does not have these services. q The extension telephone on the same line is off the hook. Hang up the extension telephone and try again. q Try copying the document. If the copied image is clear, there may be something wrong with the other party's machine. q The glass or rollers are dirty. Clean them (p. 74). q Use the overseas transmission mode of feature #23 (p. 58). q Add two pauses at the end of the telephone number or dial manually. Fax - receiving Problem Cause & solution I cannot receive documents. I cannot receive documents automatically. The display shows the following, but faxes are not received. CONNECTING..... q The telephone line cord is connected to the EXT jack on the unit. Connect to the LINE jack (p. 16). q The receive mode is set to TEL mode. Set to FAX ONLY mode (p. 45) or TEL/FAX mode (p. 46). q The time taken to answer the call is too long. Decrease the number of rings: feature #06 (p. 56), #30 (p. 59) and #78 (p. 61). q The incoming call is not a fax. Change the receive mode to TEL mode (p. 44). A blank sheet is ejected. q If a blank sheet is ejected after the received document is printed out, the receiving reduction rate is not programmed correctly. Program the proper rate in feature #36 (p. 59). q The other party placed the document in their fax machine the wrong way. Check with the other party. For fax advantage assistance, call 1-800-435-7329. (continued) 67

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67
Operations
For fax advantage assistance, call 1-800-435-7329.
Fax – sending
Problem
●
The telephone line cord is connected to the EXT jack on
the unit. Connect to the LINE jack (p. 16).
●
The other party’s fax machine is busy or has run out of
recording paper. Try again.
●
The other party’s machine is not a facsimile. Check with
the other party.
●
The other party’s fax machine rings too many times. Send
the fax manually – dial the number, confirm the fax tone,
then press
.
●
If your line has special telephone services such as call
waiting, the service may have been activated during fax
transmission. Connect the unit to a line that does not have
these services.
●
The extension telephone on the same line is off the hook.
Hang up the extension telephone and try again.
●
Try copying the document. If the copied image is clear,
there may be something wrong with the other party’s
machine.
●
The glass or rollers are dirty. Clean them (p. 74).
●
Use the overseas transmission mode of feature #23 (p. 58).
●
Add two pauses at the end of the telephone number or
dial manually.
FAX/START
Cause & solution
I cannot send documents.
The other party complains that
letters on their received
document are distorted or not
clear.
The other party complains that
dirty patterns or black lines
appear on their received
document.
I cannot send a fax overseas.
I cannot receive documents.
I cannot receive documents
automatically.
The display shows the
following, but faxes are not
received.
A blank sheet is ejected.
CONNECTING
.....
Fax – receiving
Problem
●
The telephone line cord is connected to the EXT jack on
the unit. Connect to the LINE jack (p. 16).
●
The receive mode is set to TEL mode. Set to FAX ONLY
mode (p. 45) or TEL/FAX mode (p. 46).
●
The time taken to answer the call is too long. Decrease
the number of rings: feature #06 (p. 56), #30 (p. 59) and
#78 (p. 61).
●
The incoming call is not a fax. Change the receive mode
to TEL mode (p. 44).
●
If a blank sheet is ejected after the received document is
printed out, the receiving reduction rate is not programmed
correctly. Program the proper rate in feature #36 (p. 59).
●
The other party placed the document in their fax machine
the wrong way. Check with the other party.
Cause & solution
(continued)