Pioneer HTZ-BD32 Owner's Manual - Page 83

Network

Page 83 highlights

Troubleshooting 83 En Network Problem yyBD-LIVE function (connection to the Internet) cannot be used. yy"No valid id file found!" is displayed when I try to update the software. Software updating is slow. A message other than "Networks is OK." is displayed when Connection Test is performed. Cannot access to the component or PC connected via network. Playback does not start. The PC is not properly operated. Check Remedy Perform Connection Test (page 76). If "Networks is OK." is displayed, check the proxy server settings (page 76). Also, there may be a problem with the Internet connection. Contact your Internet service provider. Depending on the Internet connection and other conditions, some time may be required to update the software. Is "Network is FAILED." displayed? yyCheck that this player and the Ethernet hub (or router with a hub functionality) are properly connected. yyIf the IP address is obtained using the DHCP server function, check the setting is correct at the Information (page 73). For details on the DHCP server function, see the operating instructions for the Ethernet hub (or router with a hub functionality). yySet the IP address manually. yyCheck the operation and settings of the DHCP server function of the Ethernet hub (or router with hub functionality). For details on the DHCP server function, see the operating instructions for the Ethernet hub (or router with a hub functionality). yyIf this player has been set manually, reset the IP address of this player or other components. Is the Ethernet hub (or router with a hub functionality) operating properly? yyCheck the settings and operation the Ethernet hub (or router with a hub functionality). For details, see the operating instructions for the Ethernet hub. yyReboot the Ethernet hub (or router with a hub functionality). Internet security software is currently installed in the connected component. There are cases where a component with Internet security software installed cannot be accessed. The audio component on the network which has been switched off is switched on. Switch on the audio component on the network before switching on this unit. The component connected to If the client is automatically authorized, you need to enter the the network is not properly set. corresponding information again. Check whether the connection status is set to "Do not authorize". There are no playable audio files on the component connected to the network. Check the audio files stored on the component connected to the network. The component is currently Check whether the component is properly connected to this unit or the disconnected from this unit or power supply. the power supply. The corresponding IP address Switch on the built-in DHCP server function of your router, or set up the is not properly set. network manually according to your network environment. The IP address is being automatically configured. The automatic configuration process takes time. Please wait. Troubleshooting 9

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Troubleshooting
83
En
Troubleshooting
9
Network
Problem
Check
Remedy
y
BD-LIVE function
(connection to the
Internet) cannot be
used.
y
"No valid id file found!"
is displayed when I try
to update the software.
Perform
Connection Test
(page 76). If "Networks is OK." is displayed,
check the proxy server settings (page 76). Also, there may be a problem
with the Internet connection. Contact your Internet service provider.
Software updating is
slow.
Depending on the Internet connection and other conditions, some time
may be required to update the software.
A message other than
"Networks is OK."
is displayed when
Connection Test
is
performed.
Is "Network is FAILED."
displayed?
y
Check that this player and the Ethernet hub (or router with a hub
functionality) are properly connected.
y
If the IP address is obtained using the DHCP server function, check
the setting is correct at the
Information
(page 73). For details on the
DHCP server function, see the operating instructions for the Ethernet
hub (or router with a hub functionality).
y
Set the IP address manually.
y
Check the operation and settings of the DHCP server function of the
Ethernet hub (or router with hub functionality). For details on the
DHCP server function, see the operating instructions for the Ethernet
hub (or router with a hub functionality).
y
If this player has been set manually, reset the IP address of this player
or other components.
Is the Ethernet hub (or router
with a hub functionality)
operating properly?
y
Check the settings and operation the Ethernet hub (or router with a
hub functionality). For details, see the operating instructions for the
Ethernet hub.
y
Reboot the Ethernet hub (or router with a hub functionality).
Cannot access to the
component or PC
connected via network.
Internet security software
is currently installed in the
connected component.
There are cases where a component with Internet security software
installed cannot be accessed.
The audio component on
the network which has been
switched off is switched on.
Switch on the audio component on the network before switching on
this unit.
The component connected to
the network is not properly set.
If the client is automatically authorized, you need to enter the
corresponding information again. Check whether the connection status
is set to “Do not authorize”.
There are no playable audio
files on the component
connected to the network.
Check the audio files stored on the component connected to the
network.
Playback does not start.
The component is currently
disconnected from this unit or
the power supply.
Check whether the component is properly connected to this unit or the
power supply.
The PC is not properly
operated.
The corresponding IP address
is not properly set.
Switch on the built-in DHCP server function of your router, or set up the
network manually according to your network environment.
The IP address is being
automatically configured.
The automatic configuration process takes time. Please wait.