Ricoh Aficio MP W3600 Network Guide - Page 118
Message, Problem and solutions, could be because no connection to the network
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Monitoring and Configuring the Printer 2 110 Message Problem and solutions SMTPC: failed to get smtp server ip-address. The SMTP server IP address could not be obtained. This could be because: • The specified DNS server could not be found. • No connection to the network has been established. • The specified DNS server could not be found. • An incorrect DNS server is specified. • The specified SMTP server IP address could not be found in the DNS server. SMTPC: failed to connect smtp server. timeout. Connection to the SMTP server failed due to timeout. This could be because the specified SMTP server name is incorrect, or no connection to the network has been established, or the network configuration is incorrect, so there is no response from the SMTP server. Check the SMTP server name, or the network connection and configuration. SMTPC: refused connect by smtp server. Connection to the SMTP server is denied. This could be because server other than the SMTP server has been specified, or the specified SMTP server port number is incorrect. Check the SMTP server name, port number, or the SMTP server port number. SMTPC: no smtp server. connection close. Connection to the SMTP server failed due to no response from SMTP. This could be because a server other than the SMTP server has been specified, or the specified SMTP server port number is incorrect. Check the SMTP server name, port number, or the SMTP server port number. SMTPC: failed to connect smtp server. Connection to the SMTP server failed. This could be because no connection to the network has been established, or the network configuration is incorrect, so there is no response from the SMTP server, or the specified SMTP server name is incorrect, or the specified SMTP server IP address could not be found in the DNS server, or a server other than the SMTP server has been specified, or the specified SMTP server port number is incorrect. Check the DNS Server's IP address and SMTP server's IP address, or the SMTP server name and SMTP port number, or the SMTP server's SMTP port number, or the network connection and configuration. SMTPC: username or password wasn't correct. [response code] (information) Connection to the SMTP server failed, because the specified SMTP user name is incorrect, or the specified SMTP password is incorrect. Check the SMTP user name and password.