Ricoh C221N Administration Guide - Page 133

Troubleshooting Additional Troubleshooting Problems Solutions Strange noise is heard. If a supply was recently replaced or an option attached in the area the strange noise is coming from, check the supply or option is properly attached. If the strange noise persists, contact your sales or service representative. No e-mail is received when an • Confirm [Auto E-mail Notification:] is set to [On] using Web Alert occurs, and after resolving Image Monitor or Smart Organizing Monitor. See Soft- an Alert. ware Guide. • When the power is turned off before the e-mail is transmitted, the e-mail will not be received. • Check the e-mail address set for the destination. If the email was sent but not received, it is possible the destination was incorrect. Also check error mail information from the e-mail server. The setting for [Auto E-mail Notifi- After changing the setting, turn the main unit's power off cation:] on Web Image Monitor and then back on again. or Smart Organizing Monitor was changed from [Off] to [On], but e-mail is not arriving. When no date information is in- Make the setting for obtaining time information from the 7 cluded in sent e-mail, the mail SMTP server. For details, see Software Guide. server has a malfunction. Note ❒ If the printer is still not operating satisfactorily, contact your sales or service representative. Consult with the store where the printer was purchased for information about the location of sales or service representatives. 88