Ricoh P C200W Users Guide - Page 102

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Troubleshoot a problem Action Step 1 1 Adjust the paper guides in the tray to the correct position for the paper loaded. 2 Print the document. Is the print crooked or skewed? Step 2 1 Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you are ready to use it. 2 Print the document. Is the print crooked or skewed? Step 3 1 Check if the paper loaded is supported. Note: If paper is not supported, then load a supported paper. 2 Print the document. Is the print crooked or skewed? Solid color or black images Yes Go to step 2. 102 No The problem is solved. Go to step 3. The problem is solved. Contact customer support. The problem is solved. Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. Press to navigate through the settings.

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Troubleshoot a problem
102
Action
Yes
No
Step 1
1
Adjust the paper guides in the tray to the correct position for the paper
loaded.
2
Print the document.
Is the print crooked or skewed?
Go to step 2.
The problem is
solved.
Step 2
1
Load paper from a fresh package.
Note:
Paper absorbs moisture due to high humidity. Store paper in its
original wrapper until you are ready to use it.
2
Print the document.
Is the print crooked or skewed?
Go to step 3.
The problem is
solved.
Step 3
1
Check if the paper loaded is supported.
Note:
If paper is not supported, then load a supported paper.
2
Print the document.
Is the print crooked or skewed?
Contact
customer
support
.
The problem is
solved.
Solid color or black images
Note:
Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings
>
Troubleshooting
>
Print Quality Test Pages
. Press
to navigate through the settings.